About us
Ackerman Jewelers was established in 1984 by Ron and Tina Ackerman, who continue to own and operate the store to this day. From their start in a small storefront, to the now large showroom full of an extensive collection of exquisite jewelry designs by many of the hottest designers of today, Ron and Tina have built their business on their integrity. They believe in offering jewelry of only the finest quality, and standing behind every purchase made at their store. With honesty and value as the cornerstones of their business, Ron and Tina are committed to offering a full service experience, believing that every person, whether they need a new watch battery or are searching for an engagement ring, should be treated with the same level of respect and consideration. Our experienced jewelry consultants are passionate about their business, believing, as do Ron and Tina, that your experience with us is the most important aspect of what we do. Our goal is to give you the best advice about your purchase, encouraging you to make the decision which is the right choice for you, and allowing you to feel confident that what you are choosing is not only the perfect gift, but also is a good value and the workmanship will ensure it shines for years to come. In line with this belief in the full service experience, we have two master jewelers on site, an experienced watchmaker, and we provide a full appraisal with all in-store purchases. We are always striving to surpass your expectations, treating you like a true part of our family.
Business highlights
Services we offer
Besides offering a wide variety of designer bridal and fashion jewelry, and gold buying. We are also trusted by many insurance companies to provide insurance replacements., appraisals, as well as a complete selection of designs in every metal and gemstone, custom jewelry design, watch repair, we also provide jewelry repair services
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 0% | ||
| 33% | ||
| 0% | ||
| 0% |
"[Member Name Removed], Thank you so much for your kind words. We are so glad that Matt was able to find the perfect ring for you, and under budget too! Congratulations on your beautiful new ring, and thank you for trusting us to help you with such a special purchase."
"Thank you so much for your kind words! We appreciate all of your support and friendship, and especially how much you trust us to take care of every occasion for you!"
a very generous gift. When we realized that it really wasn't going to
work for me as it was yellow gold and all of my jewelry is not, we went
back to Ackerman's to see if we could find something else. The store is
very expensive with high quality jewelry (a good thing). However,
there was nothing within my price range that I wanted. I went back on 3
different occasions to look for something that would work. On two of
the occasions I took the same piece of jewelry to add to the $1200
return to try and afford something in the store that I liked. On those
occasions I was given two very different estimates ($1600 the first time
and $1000 the second). Additionally, when I tried to add my Hearts on
Fire diamond to the trade, they offered me half of what it was worth.
Of course, they gave me lots of reasons why this was the case.
Here is my biggest problem. If I can't find anything in a store that I
can afford and the store can't seem to give me a reasonable value for
one of their advertised best diamonds (Hearts on Fire), I believe good
customer service would be to return my money and not require a trade.
I would not recommend Ackerman Jewelers unless you are LOADED and can
afford to lose thousands if you purchase a gift that your partner
doesn't really like. I have left with no customer satisfaction.
"Thank you for contacting us, we appreciate your feedback. Our store policy, for 30 years, has been exchange or store credit only. This was explained and agreed to before the purchase was made. We are sorry for the confusion over the trade-in values of your items. The reason we cannot guarantee the price of trade-ins day to day is because of the fluctuation of the gold and diamond markets. We are always willing to work with you and special order an item if none of our in-stock items are suitable. Our store credits never expire, so we look forward to working with you soon to get you something that is both exactly what you want and within your budget."
"[removed members name]- We are very sorry for your recent unsatisfactory experience at our store. It is always our goal to surpass your expectations. Our pricing in this situation would have reflected different options to either repair or remake your ring to address the weakness in the band. We are sorry for the confusion we caused when communicating these prices to you. Our store manager, Tim, would like to speak with you further about what we can do to turn this into a more positive experience for you. Please give him a call at 813-961-7321. Alternately, you can email him at [email protected]. Thank you for your feedback- we always appreciate the opportunity to improve upon the experience we are providing."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
5335 EHRLICH RD, Tampa, FL 33625
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