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911 COMPUTER REPAIR

Computer Repair, Troubleshooting or Upgrades - For Business, Computer Network or Wiring Install or Repair, Computer Network or Wiring - Install or Repair - For Business,

About us

We are a computer repair company that does modern work, the old fashioned way, with quality "real person" customer service, and a warm personal touch to an often cold oriented industry. We strive to make our customers happy by providing the best and fastest service in Tampa Bay. We have over 80 reviews on Yahoo Local and CitySearch.

Business highlights

Emergency services offered
17 years of experience

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Showing 1-1 of 1 reviews
Tom K.
Jul 2017
5.0
Yes, I recommend this pro
$18,600
The problem was rapidly diagnosed and repaired quickly. Turned out to be the power supply.
Response from

"Thank you so much [Member Name Removed] for the nice review, we truly appreciate it and are very happy you're pleased with our work. Thank you. Best Regards, 911 Computer Repair."


Norman D.
Jul 2011
1.0
$16,000
I called Monday and got a voice mail saying they were closed due to illness.  I understood, it happens.  I went by Tuesday and picked up the computer.  When I got it home I got a series of software prompts and ended up calling the owner.  He worked remotely for 20 minutes to half an hour while I sat on the phone. I heard him ask multiple times if his employee had performed some function or loaded some software and the answer was, on multiple occasions, no.  I ended up dropping it back off for them to fix it.  I was told it would be ready Thursday.  Went by Thursday and was told by the employee that it won't get on-line using the remote connection (it worked fine when originally dropped off).  I went by Friday and was told by the owner they would have to do a complete reboot and I would lose all the programs I had added. They also said I could pick it up later on Friday.  I went by Saturday and was told to come back later.  I finally picked up the computer, Saturday afternoon, five days after it was promised.  No apology was ever offered.  The owner did load a copy of MicroSoft Office "for free."  MicroSoft tells me the software has been loaded to many times and some functions aren't available.  The internet browser he put on "Opera" won't work with the new version of Yahoo Mail.  He deleted my Norton virus protector and gave me something "Free and Better."  I've spent hours loading software and moving my files from an archieve file to My Documents and My Pictures.  It does run faster.
The owner is knowledgable but doesn't supervise his employee and has no type of quality control procedures. 

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

911 COMPUTER REPAIR is currently rated 5.0 overall out of 5.
911 COMPUTER REPAIR accepts the following forms of payment: CreditCard
No, 911 COMPUTER REPAIR does not offer free project estimates.
No, 911 COMPUTER REPAIR does not offer eco-friendly accreditations.
No, 911 COMPUTER REPAIR does not offer a senior discount.
Yes, 911 COMPUTER REPAIR offers emergency services.
No, 911 COMPUTER REPAIR does not offer warranties.

Contact Information

3001 W TYSON AVE, Tampa, FL 33611

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