Approved Pro
Word of Mouth Carpet Restoration
Water Removal Recovery Service, Carpet Repair, Refasten, or Stretch, Tile & Grout Cleaning,
About us
Welcome to Word of Mouth Carpet Restoration! Whether it's cleaning, repairing or restoring your carpet, upholstery, tile or grout, we are the experts! We offer the best price and quality in carpet, upholstery and tile care anywhere while providing superior workmanship removing dirt, harmful bacteria, fungus, chemicals, pollens, tobacco residue and more. We get your carpets clean, sanitized, free of dust mites, stains, and keep the air you breathe and the floors you walk on clean and fresh. It is our mission to restore your carpets, upholstery and tile to a "like new" appearance. We combine careful and courteous cleaning services with state-of-art equipment and safe cleaning agents. Give us a call for we look forward to working with you! Watch us on "Designing Spaces" on LifetimeNetwork 1-31-2013 7:30pm
Business highlights
Emergency services offered
28 years of experience
Services we offer
*** Customer Satisfaction Guaranteed ***, Carpet Cleaning & Repair ** Pet Stain & Odor Removal Specialist **, Furniture Cleaning (Leather-Steam-Dry) ** In home Drapery Cleaning **, Oriental Rug Cleaning/ Repairs ** Repairs by Hand (Refringing and Edge binding) **, Tile/Grout Cleaning & Repair ** Paintless colored grout sealer available **
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.51,009 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 62% | ||
| 15% | ||
| 3% | ||
| 2% | ||
| 3% |
Filter reviews by service
Showing 1-25 of 1009 reviews
Chuck B.
Oct 2025
Carpet Repair, Refasten, or Stretch
The workers are good, polite, and kind.
Hilary W.
Sep 2025
Carpet Repair, Refasten, or Stretch
I highly recommend them. Very satisfied customer.
Cheryl C.
Sep 2025
Carpet Repair, Refasten, or Stretch
Pricy but worth it. They did a great job.
Teresa S.
Jun 2025
Teresa Shelton
11 reviews·2 photos
just now
New
Overpriced
The phone quote was different when the guy arrived. I was told it was $99.00 for 2-3 rooms.
I spoke to the lady in the office and informed her we were in a Condo on 9 floor and she assured me they had the equipment no problem. On the day of service the guy informed us that there was an extra $50 dollars because we were on the 9 floor but the lady I spoke with never mentioned this to me when I confirmed the quote and date. We felt this was dishonest for a business who doesn?t stand by their customers we had no choice but to pay since we had an event and neeed the carpets cleaned ! Teresa Shelton
Services
Carpet steam cleaning
Craig W.
Apr 2025
Carpet Repair, Refasten, or Stretch
Absolutely blown away by these folks. We have a townhome at Boca West (vacation home). When we removed a wardrobe from the bedroom, as we suspected, the installers of the new carpeting had not carpeted under it. Fortunately, we had a remnant of the new carpeting and called Word of Mouth Carpet to patch in the new carpeting. I'll let the pictures do the talking. These two gentlemen that came were prompt, honest, and highly skilled. Their price was fair. They explained that the carpet we were patching in was directional carpeting and we might notice the difference. Can you see the difference?! I can't! I'm over the moon.
Gloria W.
Feb 2025
Carpet Repair, Refasten, or Stretch
I've been using their services for several years and they always do an exceptional job. Home Advisor referred me to Word of Mouth Carpet Cleaning and they never disappoint.
Bill S.
Jan 2025
Carpet Repair, Refasten, or Stretch
The guys were really nice. I thought they were a little pricey. They showed up and cleaned up promptly.
Wendy F.
Dec 2024
Carpet Repair, Refasten, or Stretch
They did a great job.
Catherine F.
Dec 2024
Word of Mouth Carpet Restorations did an outstanding job for us. We had a last-minute request to stretch the carpet in two hallways of our hotel, each measuring 250 feet long. Laura was incredibly prompt in returning our call and arranged for a team to come out the same day to provide an estimate. They even scheduled the work within a week. The team stretched and repaired the carpets, making them look fantastic. We are extremely grateful for their service and the quality of their work.
Mike P.
Sep 2024
They do a very good job and show up on time. They cleaned some upholstered chairs and sofa for me and cleaned carpets. They knew what yo use for different stains.
Mike P.
Sep 2024
They do a very good job and show up on time. They cleaned some upholstered chairs and sofa for me and cleaned carpets. They knew what yo use for different stains.
Mike P.
Sep 2024
They do a very good job and show up on time. They cleaned some upholstered chairs and sofa for me and cleaned carpets. They knew what yo use for different stains.
Irene L.
Aug 2024
Carpet Repair, Refasten, or Stretch
This is my second time using Word of Mouth This is my second time using Word of Mouth Carpet Restoration. They know what they are doing. Greg and Eric are very pleasant and professional.
Tom M.
Jul 2024
Have worked with this team for many years now. They are conscientious, courteous and dedicated in their work. They have always showed up when expected and are honest about the expectations of what spots and stains may or may not be able to be corrected. If it will come out, they will make it happen.
Paula N.
Jul 2024
This company knows what they are doing. Have used them several times and the carpets are always clean when they are finished! Very happy.
Lloyd N.
Apr 2024
Paid $250 to do carpet. Terrible job stains returned he didn't want 2 redo. Was to redo didn't was 2 send Me $100. Crappy job suckd
Melodie S.
Mar 2024
Carpet Repair, Refasten, or Stretch
Word of Mouth resolved our flood problem within one hour!!! They responded so quickly, we didn't have to replace the carpet!!! Fantastic service!!
Raul D.
Feb 2024
Carpet Repair, Refasten, or Stretch
I will highly recommend Word of Mouth Cleaning. They customer services and quick respond was outstanding. They make sure that every customer is satisfy and happy with their services. We were very pleased with their service. .
Ken S.
Jan 2024
Carpet Repair, Refasten, or Stretch
The craftsman was excellent in all respects. Very easy to work with. Very experienced.
Arlene Z.
Jan 2024
Carpet Repair, Refasten, or Stretch
2 very nice men did the job but he price was ridiculous Lous. 20 minutes and $400 later it was done. We went with the price because we wanted it done. I was quoted $500 to clean the grout in my entire house which is 95% tile. No comparison. 2 small stretches in front of my bedroom door. I would NOT recommend them solely on the price
Gloria W.
Dec 2023
Professional expertise and service. The personnel are friendly and helpful. I have been using their service for years. Never disappointed with service and quality of work. Best for the price!!
Jodi R.
Dec 2023
Carpet Repair, Refasten, or Stretch
Recommend and would use again.
Ingrid P.
Dec 2023
Carpet Repair, Refasten, or Stretch
Proffesional
Kathleen H.
Dec 2023
Carpet Repair, Refasten, or Stretch
We were so pleased with Word of Mouth Carpet Restoration. We highly recommend them.
Bib G.
Nov 2023
Word-of-mouth is very reliable and always do a great job.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Word of Mouth Carpet Restoration is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 6:00 PM
Sunday: 8:00 AM - 6:00 PM
Word of Mouth Carpet Restoration accepts the following forms of payment: CreditCard
Yes, Word of Mouth Carpet Restoration offers free project estimates.
No, Word of Mouth Carpet Restoration does not offer eco-friendly accreditations.
No, Word of Mouth Carpet Restoration does not offer a senior discount.
Yes, Word of Mouth Carpet Restoration offers emergency services.
Yes, Word of Mouth Carpet Restoration offers warranties.