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Window World Of Tallahassee Inc
Deck or Porch - Repair, Doors (Interior) - Install or Replace, Laminate Wood or Stone Flooring - Repair,
About us
Window world isn't your ordinary replacement window company. We have literally changed the way Americans purchase windows. Window world of Tallahassee sells over five thousand windows each year, making it not only the Tallahassee area's largest window replacement company, but the most experienced window replacement company. You'll see it in every product we sell - in the quality design, the beauty, and the skilled craftsmanship. Because we are locally owned and operated, but are part of a nationally backed group of local owners in over 200 markets, our enormous buying power gives us the ability to offer you the best deals on vinyl replacement windows in the home improvement industry - without sacrificing quality. Window world of Tallahassee installs only high-quality replacement windows that are custom-made to meet your personal needs. With winning the energy star partner of the year award - three years in a row and receiving the good housekeeping seal of approval in 2008, with window world of Tallahassee, you get a window and company that you can trust, with a price you can afford. Window world of Tallahassee's unwavering dedication to exceptional customer service has earned us thousands of satisfied customers in the local area. We passionately believe that a wide-selection of options, quality products and low prices are only part of a great home improvement buying experience. Your complete satisfaction is of utmost importance. Our philosophy of customer service and accountability has been a top priority for our team, and we reflect that in our business from the moment you contact us! Window world is committed to providing Tallahassee area homeowners "simply the best for less".
Business highlights
22 years of experience
Services we offer
Windows, doors & siding.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.995 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 4% | ||
| 2% | ||
| 0% | ||
| 1% |
Showing 1-25 of 95 reviews
John F.
Feb 2018
Good News: Window World installed new windows in my whole house in March 2014. They are Double Hung White 4000, Obscure Glass, Solarzone ELite Low E/Argon Gas filled. Bad News: January 2017, one window cracked on the inside for unknown reason. Good News: Window World was responsive and replaced the window. Bad News: January 2018, two windows developed spots inbetween the double paned glass. Good News: Window world ordered replacement windows and I am awaiting delivery and installation at this time. So far, I have my doubts about the quality of workmanship in manufacture of Window World windows. When I initially called Window World for replacement windows in 2014, I was certain I was calling the best there is. Now..........
Response from Window World Of Tallahassee Inc
"Fortunately, Window World offers a seal failure warranty on our windows if this ever happens at NO cost to our customer. Unfortunately, we are unable to identify why a glass pack may fail. We have found that pressure washing does sometimes cause the double pain windows to fail. Pressure washing, or "soft washing", vibrates the outer pane of the glass pack and will over time cause that seal to fail. Another reason we have seen is sprinkler systems with high water pressure hitting the glass will cause the seal to fail. I don't know if any of the above explanations pertain to Mr. [Member Name Removed], but as I stated above, we replace it for free!"
Marion S.
Sep 2017
....
Regina B.
Aug 2017
Excellent. Very happy with my purchase, the installation, and most of all....love my new windows!
Henry K.
Jul 2017
The install crew (Anthony and Chris) arrived at our house shortly after 9 am. The promised time was between 9-10 am. They finished up the job of installing 7 windows at 2 pm. They were very nice, professional, courteous, considerate, and did a fantastic job with the install. They were both very efficient. Many times workers will come and sit or stand around or play on their phones etc. But both guys were on task and finished up ahead of schedule. The windows look and work fantastic. The inspection was done a week later from City of Tallahassee. There was one screen that had a little hole in it, but WWT immediately placed an order for a replacement and it will be replaced as soon as it gets in. Wonderful product, customer service, and great price. All-in-all a great experience starting with my online inquiry to get an estimate, the sales/estimate person in our home explaining and answering questions, office staff setting up appointments and follow-up phone calls and emails (Sarah and Marcy), and the install crew's punctual and professional job. Would highly recommend WWT!
Scott P.
Apr 2017
One of the worst customer experiences I have ever had. Do not contact Pam Cunningham. She is rude and ignorant. Called for a service on French doors that they don't even fix. They didn't tell me this in the call but when technical showed up they stilled charged me $75. And he was there for 2 mins and didn't do anything. Pam was rude and didn't care about my side of the story. She was never going to give up the service charge and wouldn't even let me talk. If you value your time and money I suggest going somewhere else. Anywhere else. Never use Window World of tallahassee.
Response from Window World Of Tallahassee Inc
"This gentleman was not the original purchase of the windows and sliding glass door, and the warranty transfer option was not taken when he purchased the home with our windows and sliding glass door. The gentleman called and said his bottom lock was not operating properly. We pulled the folder associated with his address and asked if he was referring to the sliding glass door. He said yes. We let him know that we would need to reorder the locking mechanism, and since the warranty was not transferred, there would be a $75 service call fee for someone to come out and work on the door, but we would cover the cost of the new locking system. We then ordered the new parts, and called Mr. [Member Name Removed] to let him know the sliding door parts came in and to schedule the service call. Again, he was reminded about the $75 service fee, and that he could just give the check to the technician. Our technician arrived and Mr. [Member Name Removed] took him to the french door and not the sliding glass door. Our technician told him that he didn't have parts for a french door, but showed Mr. [Member Name Removed] the problem with the door and offered to fix it. Mr. [Member Name Removed] told him not to fix it, that he would fix it himself so he didn't have to pay the service call fee. Our technician didn't feel it was his place to argue that the service call charge still applied for the call, and called us immediately to let us know what happened. We invoiced Mr. [Member Name Removed], and then received a call letting us know that he didn't feel that he should have to pay the service call fee because our technician didn't fix the problem. He also told our office that we had installed the french door, which we had not installed, and that we just sent out the wrong part. We let him know that we did not install any hinged doors at this property, but the agreed to service call fee still applied for our technician's time. He was called by the office manager to explain to him again that we did not install the french door, and all the notes referencing the conversations regarding the locking mechanism were referencing the sliding glass door that we did install. He informed our office manager that he thought our front desk people are idiots and that our company is the worst company he has ever dealt with because he was asked to pay for the service call feel he agreed to before the part was ordered and the service call was even scheduled. He did finally pay the invoice, but proceeds to try to hurt our company reputation and our office manager, by naming her first AND last name, specifically, and by posting on every site he can find. We stand behind our warranty and our stellar service we offer ON OUR PRODUCTS. We do not service other company's products, and if he had said it was a French Door and not a sliding glass door in any of the conversations we had with him, before scheduling the service call, we would have told him the same thing that we tell others, we only service our Window World products."
Marsha M.
Feb 2017
Arrived on time. Managed to get those old "crank" windows out, he had all the tools he needed. Excellent job and recycled the old windows. Quick and very professional. The Windows look great, don't leak and keep out the noise.
John C.
Jan 2017
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Robert B.
Nov 2016
unknown
Robert R.
Sep 2016
Had all windows on my home replaced by window world of Tallahassee, Florida. The installation was completed 2 days before Hurricane Hermine hit us. I had major anxiety as to how they would perform since I had not even experienced a thunderstorm with them let alone a Hurricane, Well they performed very well and even the noise was cut down. Window World did everything they represented to me they would do. Good price, excellent value and installation. Very professional business and people.
Danie T.
Apr 2016
A perfect experience from beginning to end. Prompt service & professional staff. Easy to correspond with via email & phone. I felt comfortable enough to come to installers in my home while & went to work.
Kimberly B.
Mar 2016
They're great. They've got great customer service. I don't have any problems with them whatsoever. The work turned out fine.
Joseph W.
Mar 2016
unknown
Brian C.
Feb 2016
unknown
Douglas J.
Aug 2015
It went very well! I would recommend them to anyone looking for a window contractor. Job was started and completed in the same day. They gave us clear instructions of what they expected the work area to look like.
Kimberly B.
Jul 2015
I was unable to get off work, so I left a key for the installation technician. He showed up on time and when I came home for lunch, he had already completed installing 3 windows. There was no visible mess in the house and I noticed that he was careful to remove the pictures I had forgotten were hanging on the wall in the living room and carefully laid them aside. He was polite and answered my few questions and went straight back to work.
When he completed the job, he locked up the house and left the keys for me where we had indicated. There was no mess for me to clean up and no damage to the walls or surrounding areas of the windows.
I was very impressed with the quality of the work, the product and the honesty/integrity of the technician and the company. Everyone I spoke with during this process was very polite and professional. I highly recommend this company should you need replacement windows.
When he completed the job, he locked up the house and left the keys for me where we had indicated. There was no mess for me to clean up and no damage to the walls or surrounding areas of the windows.
I was very impressed with the quality of the work, the product and the honesty/integrity of the technician and the company. Everyone I spoke with during this process was very polite and professional. I highly recommend this company should you need replacement windows.
LORI H.
Jun 2015
Planned on doing half the windows but the price was so good we decided to do the entire house. Excellent customer service setting up the onsite measurements and consultation. Very pleased with the materials, workmanship would have been excellent minus a few dents to my window sills/scraps on the wall from the installation. Installation crew was courteous/professional, half an hour late but we live on the outskirts of their territory. Two-day job (14 windows) and the site was left very organized after day one. Crew made me aware of a cracked window and immediately ordered a new one. Other than a few bumps on the wall and a misunderstanding for the install appointment, I rate the experience A+ and would highly recommend Window World.
Mary R.
May 2015
They were fantastic from start to finish, the office was very polite and professional, the technician that came out was very clean, careful, efficient, and hardworking. I was very pleased with their service, and look forward to having him fix our sliding glass door.
Judith F.
May 2015
unknown
Brian L.
Mar 2015
I ordered the windows and they got here quick. Only took tow or three days left the house nice and were nice people. Half the price of a major company.
Cynthia G.
Mar 2015
unknown
Response from Window World Of Tallahassee Inc
"I'm so sorry that this customer did not think the final product was what she expected. We have not been contacted by her and was not aware that there were any concerns regarding the trim out of the windows. We will contact her to discuss her concerns."
Camy K.
Mar 2015
unknown
Lynn C.
Feb 2015
unknown
Larry R.
Feb 2015
unknown
Response from Window World Of Tallahassee Inc
"This customer wanted a full cap on his exterior trim, but this service is not a required service to replace windows and was not in his contract. We were happy to add this service to the contract, but he did not want to pay the extra labor and materials charge to full cap his windows."
Cathy K.
Jan 2015
First I would like to say that my biggest complaint is that the person that came out to give us the estimate did not pay attention that we wanted FULL SCREENS for all windows, and he ended up writing up half screen, and we had to pay an additional $300.00 for full screens AFTER they already installed the windows with the half screens.
Other than that I am very satisfied with the windows. We got EXACTLY what we wanted. We were very surprised that the price was so much less than we spent on window replacements in other homes in the past.
I was very glad that they suggested side opening windows over the kitchen sink and bathroom, as it makes it so much easier to open!
I would highly recommend these guys. I was not around during the install period but my husband said they were nice guys and had everything completed in 2 days, and most importantly worked with his sleeping schedule.
Other than that I am very satisfied with the windows. We got EXACTLY what we wanted. We were very surprised that the price was so much less than we spent on window replacements in other homes in the past.
I was very glad that they suggested side opening windows over the kitchen sink and bathroom, as it makes it so much easier to open!
I would highly recommend these guys. I was not around during the install period but my husband said they were nice guys and had everything completed in 2 days, and most importantly worked with his sleeping schedule.
Judith R.
Dec 2014
We bought whole house, double-hung Window World windows two
years ago.
1) The purchase process was tense as there were several unexpected extra charges such as the one to remove the original, steel-frame windows. It is, in my opinion, a bogus extra charge because the frames were easily removed. One small slice with a small saw, one jerk on the frame and it was out. Cannot imagine another type of frame being easier to remove.
2) Be very careful if ordering double-hung windows that they are installed in such a way that they can be locked, especially larger windows. It takes careful installation to get them in exactly the right position to make the locking mechanism work.
3) Customer service is handled locally (as compared to where the windows are manufactured ? Akron, Ohio or at the franchise headquarters in NC) and it is awful. I called to make sure the special windows we paid extra for were, indeed, installed and were installed in the correct windows. The ?support staff? acted as if I were a big nuisance to request this information. Their records were not in a condition that they could tell me how to determine if the windows were installed in the correct location. It took a call with the male owner, who was greatly annoyed with me, and a visit to our house by his wife to ascertain that the windows were installed correctly. While dealing with them on this issue, the company attitude was that I was being unreasonable to request this information, even though these two windows looked exactly the same but had different "extras" associated with them (UV protection and thermal protection.
As far as I can tell the windows themselves are fine. After a year-and-a-half, there is one window with two small spots of rust and a small area with corrosion. I hate to think about having to call them to get these corrected should that become necessary.
The installers were great - took great care to not step on plants, to replace or repair loose stucco that came out with the old windows, to remove all debris. The primary installer left his phone number and came back the next day to respond to a few minor issues of window adjustments and missing caulk. They were great to deal with, unlike the owners.
years ago.
1) The purchase process was tense as there were several unexpected extra charges such as the one to remove the original, steel-frame windows. It is, in my opinion, a bogus extra charge because the frames were easily removed. One small slice with a small saw, one jerk on the frame and it was out. Cannot imagine another type of frame being easier to remove.
2) Be very careful if ordering double-hung windows that they are installed in such a way that they can be locked, especially larger windows. It takes careful installation to get them in exactly the right position to make the locking mechanism work.
3) Customer service is handled locally (as compared to where the windows are manufactured ? Akron, Ohio or at the franchise headquarters in NC) and it is awful. I called to make sure the special windows we paid extra for were, indeed, installed and were installed in the correct windows. The ?support staff? acted as if I were a big nuisance to request this information. Their records were not in a condition that they could tell me how to determine if the windows were installed in the correct location. It took a call with the male owner, who was greatly annoyed with me, and a visit to our house by his wife to ascertain that the windows were installed correctly. While dealing with them on this issue, the company attitude was that I was being unreasonable to request this information, even though these two windows looked exactly the same but had different "extras" associated with them (UV protection and thermal protection.
As far as I can tell the windows themselves are fine. After a year-and-a-half, there is one window with two small spots of rust and a small area with corrosion. I hate to think about having to call them to get these corrected should that become necessary.
The installers were great - took great care to not step on plants, to replace or repair loose stucco that came out with the old windows, to remove all debris. The primary installer left his phone number and came back the next day to respond to a few minor issues of window adjustments and missing caulk. They were great to deal with, unlike the owners.
Licensing
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FAQ
Window World Of Tallahassee Inc is currently rated 4.9 overall out of 5.
Window World Of Tallahassee Inc accepts the following forms of payment: CreditCard
Yes, Window World Of Tallahassee Inc offers free project estimates.
No, Window World Of Tallahassee Inc does not offer eco-friendly accreditations.
No, Window World Of Tallahassee Inc does not offer a senior discount.
No, Window World Of Tallahassee Inc does not offer emergency services.
No, Window World Of Tallahassee Inc does not offer warranties.