White's Plumbing Inc

Terrible customer service. They do everything they can to rack up a bill while not fixing your plumbing.

First let me say I am a repeat customer. I have several rental properties in the area so I need a good plumber. Well today, I knew I needed to get a water heater replaced for a small 2 bedroom townhome. Before calling, I located one at Lowes for approximately $450.00. While the service tech was there, I received a call from the office. I was quoted $1,500 to 1,700 for the cost of the water heater (840.00) including installation. They wanted to charge me DOUBLE the true cost of the part and then bill me $185.00 per hour to install it !! How dare them try to take advantage of a customer in such a disgusting and drastic way. As a rental property investor, the could have had years of repeat business from me, however now, I will never call them again. Please if you intend to use this company-- shop around and make sure you are being charged a fair price!

White's is a terrible plumbing company. I would rate the character of the owners lower than I do their work. Overpriced, do not listen to what customers want, talk behind the backs of their customers.

White's sent me an e-mail notifying me of my annual hot water cleaning. I have been impressed at their work quality, service, and follow ups. Companies like White's are very rare and if you need plumbing work done you will never regret hiring them.

Reliable.

Wonderful!

They were okay. They cut some corners but the owner sent them back out to get it done right. I probably won't use them again.

They arrived on time and got to work immediately to resolve the problem based on the info I gave operator. By the time they rung my doorbell to let me know they had arrived they were almost done. Great & efficient service.

Came on time, fixed in less than an hour. Professional, helpful, very competent.

Overall the work was completed satisfactorily. There were problems with crews arriving with thorough instructions, proper equipment and all necessary supplies. Information provided prior to the work to a representative did not get transmitted well to the crews.

Thought we had a leak in a drain or incoming water line. First plumber from another company wanted to start poking holes to find the source. More experienced guy (Randy) from Whites did some detective work first and determined the angle of the shower head while showering caused water to go behind the toilet and through a hole in the floor. He saved us quite a bit of money by taking his time. Highly recommended!

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They unclogged a massive clog. We've used them off & on and always super pleased with them. In past experience are in line with avg. cost for service.

It went great!

Excellent and quick response with well coordinated visits by plumbers and delivery of new water heater by supplier. I was very impressed with communications between the office, me as customer and everyone involved.

They came on the designated day and completed the work without disruption to the tenants.

It took him over an hour. Any part of a half hour rounds up. He tried several methods before he was finally successful. He also offered advise on keeping my drain clear in the future.

Twenty-one year old gas water heater failed. White's responded promptly and got it going well enough to hold me till the next day when they installed a new one. Competent, timely, clean, pleasant. Price is comparable to big-box store. Recommend and would use again.

We have used them over the years. They have done a good job and are responsive.

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They were very courteous.

Every time I've called the service has been excellent. Quick, professional, friendly, less expensive than comparable plumbers, and THEY DO IT RIGHT. I would not know them as well if I had had White's the first time before other plumbers caused all these problems that White has to keep coming to fix.

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Job went great. Best customer service I have come across with any plumbing company. Kenny ( I think) was the installer and did a great job. Price was exactly what was quoted. Even for the extra trip fee (we live about an hour away) it was well worth it and i will pay it again if i need any plumbing repairs done

It went very well. The toilet problem was expediently fixed. I had asked about a repair to my dishwasher detergent dispenser, but the plumber told me that they don't repair appliances.