Terminix

Order it they did not show for three months after payment. Showed up three months later bill me again. Canceled service then they billed me two more times. Crooks big scam I would have chosen-500 for them across board. Don’t use them a big scam. Going to Attorney General to see if he will get everything corrected. Anahuac Tx. Is the area I live in.

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There have been some issues with the invoicing, but the work has been good.

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We love our service guy, Bruce. He's really great. But we've had some issues with automatic scheduling, and Bruce has been able to work with us in re-scheduling.

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We have used Terminix for many years.  Our contract was taken over when they bought out the Sears pest control service.  Every year the inspection appointment is set by Terminix, they NEVER show up for the first appointment.  Always take time off of work to sit and wait for no one to show up.  We have brought this to their attention every time only to be told "Sorry about that".  Will be looking for a new company.

We have been with Terminix since 1999 and followed their recommendation termite treatments, inspections and protection plan over the course of all these years.  We accommodated their request for inspection dates and time.  The first time that we try to call them for service involving a possible termite damage to our home, it took at least five (5) phone calls over two day period including phone calls to corporate office to get a response from the local office.  Then base on their request that we call when our contractor gets to the part in question, again when we called the number we were given there were no answer.  This time it took another four phone calls including calls to corporate office to get a response. We were told that there are termite damage and  someone from local office would get back with us first thing on Monday (this was Friday) about the damage claim.  Monday came and no response and it took another six (6) phone calls again including corporate office to get a response.  When the branch manager came out he said that he just got the message and though that the case was closed. Finally after many more phone calls without response or answers, the branch manager called back and said we were not covered since they did not see any live termites. They could have told us this from the beginning instead they chose to string us along for one whole week and had us to delay the contractor from working on the house. Over these years we had paid them over $4,000.00.
These people are not responsive, they will give you the run around and take your money.  They are NOT interested in customer service or satisfaction.

They gave me a real good price. They beat my other pest control people. They gave $17.25 a quarterly service. My old service was $77.50 for Paul’s Pest Control. Terminix will start in January which is going to be $60 and this is every quarter. The guy came two days ago at my door. I chose to use them because he came to my front door soliciting. I have heard all what he had to say and I compared him to who I had been using and he gave me a better price so I thought I would give him a try because I am on a fixed income. He was very professional.