This company was hired to supply our office with bottled drinking water on a regular basis. I was told by the salesman that they would come every other week to pick up the empty bottles and leave fresh drinking water bottles. I was quoted a price of $2/month rental fee for the cold water cooler and $7/bottle for the drinking water bottles and that the first 3 bottle charge of $18.00 would be the deposit. They have since charged me extra for a deposit which won't be credited to the account until we end our service with them. This doesn't seem fair. They promised every other week deliveries and now we are scheduled for once a month delivery. We drink a lot of water in a month. I cannot have 10 or more bottles cluttering the area until they decide to return to collect them. When I have to call them several times before they make a delivery when our water runs out is completely unacceptable. They surely don't want our business! I am presently working to locate a new delivery services for our drinking water supply.
Description of Work: This company was hired to supply our office with bottled drinking water on a regular basis. This month they told me we were scheduled for a delivery on the 19th, but if we needed water sooner to call them. I called them 3 times before anyone showed up with water. They left 4 filled bottles but didn't take any of the empties. We have more than 10 bottles now cluttering the space. They won't return until next month for a new delivery! We can't have just once a month delivery. That was not what I was promised. They don't seem to have their act together, since the office doesn't seem to know when they can bring us more water when I call them. I shouldn't have to repeatedly call them to deliver us water.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$44.15
Contact information
1700 N Monroe St Ste 11-158, Tallahassee, FL 32303
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Service Categories
Water Coolers
FAQ
Quality Water Supply is currently rated 2 overall out of 5.
No, Quality Water Supply does not offer free project estimates.
No, Quality Water Supply does not offer eco-friendly accreditations.
No, Quality Water Supply does not offer a senior discount.
No, Quality Water Supply does not offer emergency services.
No, Quality Water Supply does not offer warranties.
Contact information
1700 N Monroe St Ste 11-158, Tallahassee, FL 32303