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Parker Brothers Roofing & Construction Inc
Acoustic Ceiling Tiles - Install, Doors (Interior) - Install or Replace, Brick or Stone Fireplace - Repair,
About us
Parker Brothers Roofing & Construction, Inc. has been servicing Tallahassee and the surrounding counties for more than 20 years. We have our own employees to complete your project and work closely with local lending institutions to provide you the most competitive financing rates available at the time of purchase. Additional email - [email protected].
Business highlights
Emergency services offered
30 years of experience
Services we offer
Chimney, Construction, Fascia & Interior Remodels, Roofing Installation & Repair, Siding, Skylights, Soffit, Waterproofing, Window & Door Replacements
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.219 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 74% | ||
| 0% | ||
| 11% | ||
| 5% | ||
| 11% |
Showing 1-19 of 19 reviews
Jim S.
Sep 2018
Not Good at all. Start to finish over 30 days, crew was sub-standard, left yard in a mess with nails and debris all over the place (still finding nails), they damages gutters and covered up Metal Flashing with a 2/4 boards. Shingled over rotten plywood instead of replacing it (yes, they were called back to redo). Terrible Craftsmanship!
Mark H.
Feb 2018
They did a very good job. Very good quality material. They cleaned up the job site. I would use them again and recommend their service.
Celia W.
Jun 2017
The roof was done back in about 2004. It just started leaking. It has progressively gotten worse and worse and now the chimney is starting to sink in. I had a guy come out from another roofing company and look at it and he told me to call Parker Brothers because the chimney is sinking into the structure. Now it has to be all replaced. They are listed as an A on your list, I was disappointed in that. We did have them come back, he said the flashing was never replaced correctly. He was walking on the roof and it was sagging while he was walking on it, it was all spongy. I said it was all spongy and it was ruined and he said it wasn’t and that it was like that because he was walking on the tresses. They were lying because they thought I was an idiot. It is under warranty. The shingles aren’t, because we paid extra for 30 year architectural shingles. They should not have been able to leak the way they did. He gave this extraordinary estimate to fix what they didn’t do right in the first place, so I didn’t call them back. At the time, I was really pleased. When they installed the sun roof, which is also leaking, I had signed a contract and that didn’t cover the sheet rock installation. He told me it was $400 to install 4 pieces of sheet rock. That should have been included in the original plan. It was expensive. I did find out later that their price was way above average. Their quality was an F because they didn’t change out the flashing like they were supposed to. I would not consider using them again in the future.
Response from Parker Brothers Roofing & Construction Inc
"We did install a roof for you in 2004 and up until recently, you have had no problems with your roof. We have responded to your calls for service on 3 occasions and been on time every time with myself responding 2of those 3 times. Each time I have been there I have found that your roof has had an excessive buildup of tree drebris which is preventing water from shedding from the roof and causing it to backup under your shingles and flashing. I have explained the need to perform routine maintenance especially with you house being under the trees and even offered you service company referrals that will perform the service for you at a minimal cost. I have given you multiple options for repairing the damages to your chimney siding and roof decking that has become rotted due to neglect. I feel like the only way we would have been able to help you satisfactorily would have been to volunteer our services to blow the roof off on a regular basis and perform all your wood rot repairs at no cost. We have provided you with a reasonable proposal to correct your siding, skylight, chimney, and gutter damage. We can fix all the issues that you have as I have explained in my proposal. If financing is a concern, we do offer the financing options that I explained while I was at your home and if that is not possible, I can offer you some direction to organizations that may be able to assist you with the costs."
Steven U.
Apr 2017
unknown
Mike H.
Feb 2017
I have written 2 previous reviews, both on 1/30/17. I have had contact with the owner, Wendel & he has been very professional & responsive in the process of dealing with the insurance company's requests & with our questions & concerns. We have scheduled to have PARKER BROTHERS do the repairs to our house. Will let u all know of the finished product! Thanks Wendel!
Response from Parker Brothers Roofing & Construction Inc
"Thank you Mr. [Member Name Removed] for taking the time to notify us of a mistake and being patient enough with us to allow us to make it right with you. We appreciate the kind words and look forward to a long term relationship with you. Parker Brothers Roofing & Construction, Inc."
Mike H.
Jan 2017
This was the 4th company that I had called so far today. With the previous 3 it would be Friday before they could look at my roof, today being Monday. My call to PARKER BROTHERS ROOFING did not go well at all...right from the get go...the information gathering process conducted by the lady (Heather) whom answered the phone was lackluster, almost to the point of being a joke. I think she was TEXTING or doing something else while talking to me because she got an attitude with me after I had to repeat myself NUMEROUS TIMES & spell things out for her & when she FINALLY confirmed the info, she still had it wrong!! I would have had to repeat myself...yet again....but she chose to raise her voice & try to talk over me disrespectfullty & "loud talk me"...so I chose to ask for the owner....then thought one better....why not just hang up & let the folks on Angie's List know about my experience with PARKER BROTHERS ROOFING & let them judge for themselves whether they even bother calling or not. The world is full of enough stress naturally...why bother making a conscious choice to call this business & open u'rself up to added stress by someone whom does not take u'r situation into consideration & talks to u in a rude manner & displays an unprofessional demeanor...WHY DO IT??? There are literally HUNDREDS OF ROOFING companies in the area....so why bother???? If u can't get PROFESSIONALISM from u'r initial contact....how can u expect anything more from any future contact with the business???
Response from Parker Brothers Roofing & Construction Inc
"Thank you Mr. [Member Name Removed] for letting us at Parker Brothers know of your experience. Unfortunately, we try very hard to treat every customer with the highest level of professionalism. In this incident, we obviously failed. I do see in the above review that we were able to pick up the ball we dropped and assist you to your A-rated satisfaction. It should be noted, that the individual you reviewed has been removed from that position so those incidents should not continue with Parker Brothers. Thank you for you review and honesty. We are only as strong as our weakest link. Parker Brothers."
Margie S.
Sep 2016
The entire job from getting a bid to doing all the work went very smooth. The work crew arrived on time and they worked very hard the entire time they were here. There was no slackers just standing around. We were very impressed. The day the work was done the temperature was in the upper 90's and very muggy! Job was done well & the crew cleaned up after them selves.
Evelyn B.
Dec 2015
unknown
Dr P.
Nov 2015
unknown
Response from Parker Brothers Roofing & Construction Inc
"Thank you [Member Name Removed]. We enjoyed working for you and your new metal roof looks great on your home. Travis"
Millard H.
Jun 2015
They were very good. Their services are excellent.
Larry B.
Jul 2014
At first we were impressed with the salesman Craig. We felt the price quote was good and the first two sales meetings went well. We were told that there would be a walk through prior to the job and given an approximate start date. We were also guaranteed that the crews worked for Parker Brothers and they would work closely with us until the job was finished. Craig also promised he would supervise the crew and check behind their work. One day I arrived home to find materials in my yard ( two weeks early ) and when I contacted the company they advised they wanted to begin the next morning. There were specific things I wanted the crew to be mindful of and it became abundantly clear Craig did not communicate effectively with his crew supervisor, Mike. We asked about a walk through and when contacted by Mike he seemed put out by that. He did meet rather quickly with my wife the next day and the crew began the work. My father in law came by to check on the work and discovered the crew was placing the wrong material on the house. Come to find out the wrong material was ordered. We worked out a deal that we would not make him take it down but this was first harmful event of many. Not only were they putting up the wrong material but the we're squeezing the vinyl in tight in the corners. I had to stop the crew from working and advised Craig I was unhappy. When Craig came by I shared my concerns with him and there was much of the material they had to take down and re cut. When the job was done, the vinyl on the side of the house was noticeably buckling, once again cut to fit too tight. That had to be fixed. Soon after they left, the soffit on the back porch buckled and the trim and soffit were falling off. Once again they had to come out and fix. After they left it was apparent the joints on the trim were coming apart with inch gaps showing and the crews thought they were done. Had to complain to get them out to finish. Now several months later, the soffit and trim on the roof had buckled and fallen off. Once I called to advise Craig he advised he would get someone out to look at it and fix by the end of the week. Four days, Really? Well, he and his crew never showed up. Maybe tomorrow he will find a moment to check on his customer. I don't have confidence in Craig though. Did I mention that they measured my father in laws job wrong and ordered the material wrong twice. I have little faith in their vinyl siding abilities and would not recommend, at all.
Response from Parker Brothers Roofing & Construction Inc
"[removed member name], I am aware of your situation and have Mike scheduled to return to correct the issues and he was supposed to be out last week, but the afternoon showers slowed us down. I will be talking to Craig about the issues and your dissatisfaction. Based on previous conversations with Craig, I was under the impression that he had communicated with you and discussed the delays, obviously he has not. I will call you on Monday to discuss further. I am sorry you haven't called the office or myself to get assistance and that Craif has obviously dropped the ball in this matter. I promise to get you taken care of on this job from this point. Just remember that I we at the office are not made aware of a problem, we can't fix it or make it right. Travis Sparkman 850-766-4350"
Anne G.
Jul 2014
Very efficient and professional.
Response from Parker Brothers Roofing & Construction Inc
"Thank you, [member name removed], for your kind words. We certainly appreciate you and your business."
Philip G.
Mar 2014
Very thorough and has returned whenever a minor issue arose.
Response from Parker Brothers Roofing & Construction Inc
"Thank you, [member name removed], you were great to work for and we appreciate your business."
Gregory G.
Nov 2013
In 2012, we sought quotes from several companies and selected Parker Brothers in spite of the confrontational attitude exhibited from the outset by the construction manager (Craig Ross). The painting subcontractors were top notch and responsive, and the wood repairs were done satisfactorily. When preparing the new porch foundation, the company's representatives destroyed our back yard with heavy equipment and complained about being asked to repair the damage.
The porch expansion and screened enclosure has been a nightmare since the word go. It has leaked every time it has rained, usually in a new spot each time. When called, the screened porch subcontractor says he will come out to repair the problems but frequently does not show. We have pictures to back up our claims and will share them with anyone interested before you make the same mistake. Shameful customer service and confrontational attitude exhibited by the construction manager when we tried to express legitimate concerns caused us to go with another company for our re-roof this year. We are much happier with the service received from their competitor.
The porch expansion and screened enclosure has been a nightmare since the word go. It has leaked every time it has rained, usually in a new spot each time. When called, the screened porch subcontractor says he will come out to repair the problems but frequently does not show. We have pictures to back up our claims and will share them with anyone interested before you make the same mistake. Shameful customer service and confrontational attitude exhibited by the construction manager when we tried to express legitimate concerns caused us to go with another company for our re-roof this year. We are much happier with the service received from their competitor.
Response from Parker Brothers Roofing & Construction Inc
"[member name removed], Your satisfaction is important to myself and Parker Brothers Roofing & Construction, Inc. I'm not sure why you haven't called myself or the owner to discuss the reported problems and only called the installer, but I am more than willing to look at the reported problem and assist you with correcting it. Please feel free to call me on my cell phone at 766-4350 so that we can set up a time when you are home to look at the issues. I am certain that I can find a solution to the problem. Travis Sparkman 850-766-4350"
BRENDA M.
Nov 2013
Put new roof on manufactured home and porch. Also repaired boards on porch roof and put ceiling on porch. This service was performed in August, 2012, but I have only recently joined Angies's List.
Response from Parker Brothers Roofing & Construction Inc
"Thank you [member name removed] for your kind words. We enjoyed working for you and your husband and look forward to any future projects you may have on the horizon. It's good customers like yourself that allow us to continue to grow each year."
Jack G.
Aug 2013
I obtained three quotes to replace my original 19 year-old roof. Parker Brothers was the "middle of the road" estimate. I decided to go with Parker Brothers because Travis Sparkman convinced me that their product was superior to the others. Travis explained everything they would do to make sure the new roof met the current building code. He told me that in addition to the city inspecting the roof, the manufacturer of the roofing materials would send an inspector. That was a great selling point. In addition, I really appreciated that his estimate included replacing the wood siding on the chimney with Hardie Board. That was another selling point for me because it convinced me that they wanted to install a high quality, low maintenance roof. None of the others suggested that needed improvement.
Travis was very helpful when it came to picking out the new shingles. He took a picture of my house and then showed me on his tablet computer what it would look like with various colors and styles. I thought that was great!
After the work was completed, I was very pleased with the appearance of the completed roof and the materials they used. At the suggestion of my homeowner's insurance company, I had the new roof inspected. The inspector sent a report to my insurance company verifying that everything was done correctly, which resulted in my annual insurance premium dropping by more than $300!
Although there were several problems along the way, Travis and the owner made everything right after I brought the problems to their attention. They went out of their way to make sure I was satisfied. They followed up with a letter, phone calls, and a survey to make sure everything was OK. In addition, the manufacturer sent a survey to me, along with warranty information. Clearly, they all want to make sure you are happy.
I highly recommend Parker Brothers. Use them with confidence and sleep well at night!
Travis was very helpful when it came to picking out the new shingles. He took a picture of my house and then showed me on his tablet computer what it would look like with various colors and styles. I thought that was great!
After the work was completed, I was very pleased with the appearance of the completed roof and the materials they used. At the suggestion of my homeowner's insurance company, I had the new roof inspected. The inspector sent a report to my insurance company verifying that everything was done correctly, which resulted in my annual insurance premium dropping by more than $300!
Although there were several problems along the way, Travis and the owner made everything right after I brought the problems to their attention. They went out of their way to make sure I was satisfied. They followed up with a letter, phone calls, and a survey to make sure everything was OK. In addition, the manufacturer sent a survey to me, along with warranty information. Clearly, they all want to make sure you are happy.
I highly recommend Parker Brothers. Use them with confidence and sleep well at night!
Response from Parker Brothers Roofing & Construction Inc
"Thank you (member name removed). I have enjoyed working for you."
John A.
Jul 2013
See "What did the provider do?" for comments.
Response from Parker Brothers Roofing & Construction Inc
"[member name removed], I'm not sure who you called or where you left a message, but all estimate calls come through me and I have no record of you calling. You are welcome to call me direct on my cell phone at (850) 766-4350 if you prefer. I am sorry for any miscommunication you have received. I would however appreciate the opportunity to assist you prior to you committing corporate slander. Thank you, Travis Sparkman"
Durward C.
Nov 2012
We were satisfied with Parker Brothers Roofing & Construction's work. They said they would be in and out in about a week and they were in and out in about a month and a half. We were fairly satisfied with the quality. We didn't like some of the salesmanship. The amount of time it took was way off from their estimate. Some days they wouldn't show up at all and we would have to call them. Their salesman would talk more than he would listen. I might talk to them again.
Susan C.
Jul 2012
My experience with Travis is excellent!! He is very honest, professional, knowlegable, helpful & pleasant! Give him a call & you won't be disappointed. 766-4350.
Response from Parker Brothers Roofing & Construction Inc
"It should be noted that after member selected the other contractor, they failed to give her the service she deserved and she later cancelled the contract and signed a contract with Parker Brothers to provide the roof she was wanting. A good example of how lower prices equal more headaches. Thank you Ms. Chen for your business and continued referrals since completing your roof."
Pauline M.
Nov 2011
He did a really big job for me 10 years ago and did a good job then. I am in the process of selling my house. So I had to answer the home inspector. The home inspector said that there were few things that needed to be patched up. So he came out and did everything that the home inspector said. He charged me for the work and said that it should be good for another 10 years. He stood behind his repairs.
Katherine B.
Jul 2011
I signed the cotnract with the VP, Leo Stewart, who handled my job from beginning to end. He is very intelligent, but more so a man of God and a heart of service. He worked with me to get the tiles I wanted and made several trips to bring me samples and help pick out a great color. He was very patient with me as I changed my mind a few times and also with my ignorance of the product. He did some research for me to insure I was happy with the product's warranty. He contacted my insurance company directly to coordinate the wind mitigation form so that I may qualify for a discount on my insurance. This included documenting things and taking pictures for the insurance company. He also came back upon request to make sure there were no nails left in the grass even though they did a sweep several times. Overall, he was so incredibly helpful, curteous and just downright good at his job.
The crew were all very professional and sweet. They worked way too hard in this heat and finished in 2 days. We were blessed with no rain. They were also patient with all of my questions and concerns and just did an overall perfect job!
I know this company does many commercial jobs, but would totally recommend them for residential if you want a company who stands behind the quality of their job.
The crew were all very professional and sweet. They worked way too hard in this heat and finished in 2 days. We were blessed with no rain. They were also patient with all of my questions and concerns and just did an overall perfect job!
I know this company does many commercial jobs, but would totally recommend them for residential if you want a company who stands behind the quality of their job.
Ruth D.
May 2011
Everything was very professional..from the initial estimate(all charges finalized up front) to the day to day work! it took three days to finish my steep roof. During that time, everyone was pleasant ,professional and very hard working! My staff spent a good bit of time outside watching the Parker Bros.guys at work and we were all impressed with their focus on safety and on keeping the area clean so that we could come and go during our day! We also appreciated that all the crew wore T-shirts with the Parker Brothers logo! We were pleased to see that "All American" crew is not just a slogan..but a fact! Would absolutely recommend! Missy Dorsett Southeastern Dental Studios Inc.
Bill E.
May 2010
Very professional experienced hard working employees.
Licensing
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FAQ
Parker Brothers Roofing & Construction Inc is currently rated 4.2 overall out of 5.
Parker Brothers Roofing & Construction Inc accepts the following forms of payment: CreditCard
Yes, Parker Brothers Roofing & Construction Inc offers free project estimates.
No, Parker Brothers Roofing & Construction Inc does not offer eco-friendly accreditations.
No, Parker Brothers Roofing & Construction Inc does not offer a senior discount.
Yes, Parker Brothers Roofing & Construction Inc offers emergency services.
No, Parker Brothers Roofing & Construction Inc does not offer warranties.