Parker Brothers Roofing & Construction Inc
About us
Parker Brothers Roofing & Construction, Inc. has been servicing Tallahassee and the surrounding counties for more than 20 years. We have our own employees to complete your project and work closely with local lending institutions to provide you the most competitive financing rates available at the time of purchase. Additional email - [email protected].
Business highlights
Services we offer
Chimney, Construction, Fascia & Interior Remodels, Roofing Installation & Repair, Siding, Skylights, Soffit, Waterproofing, Window & Door Replacements
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 0% | ||
| 0% | ||
| 11% | ||
| 11% |
"We did install a roof for you in 2004 and up until recently, you have had no problems with your roof. We have responded to your calls for service on 3 occasions and been on time every time with myself responding 2of those 3 times. Each time I have been there I have found that your roof has had an excessive buildup of tree drebris which is preventing water from shedding from the roof and causing it to backup under your shingles and flashing. I have explained the need to perform routine maintenance especially with you house being under the trees and even offered you service company referrals that will perform the service for you at a minimal cost. I have given you multiple options for repairing the damages to your chimney siding and roof decking that has become rotted due to neglect. I feel like the only way we would have been able to help you satisfactorily would have been to volunteer our services to blow the roof off on a regular basis and perform all your wood rot repairs at no cost. We have provided you with a reasonable proposal to correct your siding, skylight, chimney, and gutter damage. We can fix all the issues that you have as I have explained in my proposal. If financing is a concern, we do offer the financing options that I explained while I was at your home and if that is not possible, I can offer you some direction to organizations that may be able to assist you with the costs."
"Thank you Mr. [Member Name Removed] for taking the time to notify us of a mistake and being patient enough with us to allow us to make it right with you. We appreciate the kind words and look forward to a long term relationship with you. Parker Brothers Roofing & Construction, Inc."
"Thank you Mr. [Member Name Removed] for letting us at Parker Brothers know of your experience. Unfortunately, we try very hard to treat every customer with the highest level of professionalism. In this incident, we obviously failed. I do see in the above review that we were able to pick up the ball we dropped and assist you to your A-rated satisfaction. It should be noted, that the individual you reviewed has been removed from that position so those incidents should not continue with Parker Brothers. Thank you for you review and honesty. We are only as strong as our weakest link. Parker Brothers."
"Thank you [Member Name Removed]. We enjoyed working for you and your new metal roof looks great on your home. Travis"
"[removed member name], I am aware of your situation and have Mike scheduled to return to correct the issues and he was supposed to be out last week, but the afternoon showers slowed us down. I will be talking to Craig about the issues and your dissatisfaction. Based on previous conversations with Craig, I was under the impression that he had communicated with you and discussed the delays, obviously he has not. I will call you on Monday to discuss further. I am sorry you haven't called the office or myself to get assistance and that Craif has obviously dropped the ball in this matter. I promise to get you taken care of on this job from this point. Just remember that I we at the office are not made aware of a problem, we can't fix it or make it right. Travis Sparkman 850-766-4350"
"Thank you, [member name removed], for your kind words. We certainly appreciate you and your business."
"Thank you, [member name removed], you were great to work for and we appreciate your business."
The porch expansion and screened enclosure has been a nightmare since the word go. It has leaked every time it has rained, usually in a new spot each time. When called, the screened porch subcontractor says he will come out to repair the problems but frequently does not show. We have pictures to back up our claims and will share them with anyone interested before you make the same mistake. Shameful customer service and confrontational attitude exhibited by the construction manager when we tried to express legitimate concerns caused us to go with another company for our re-roof this year. We are much happier with the service received from their competitor.
"[member name removed], Your satisfaction is important to myself and Parker Brothers Roofing & Construction, Inc. I'm not sure why you haven't called myself or the owner to discuss the reported problems and only called the installer, but I am more than willing to look at the reported problem and assist you with correcting it. Please feel free to call me on my cell phone at 766-4350 so that we can set up a time when you are home to look at the issues. I am certain that I can find a solution to the problem. Travis Sparkman 850-766-4350"
"Thank you [member name removed] for your kind words. We enjoyed working for you and your husband and look forward to any future projects you may have on the horizon. It's good customers like yourself that allow us to continue to grow each year."
Travis was very helpful when it came to picking out the new shingles. He took a picture of my house and then showed me on his tablet computer what it would look like with various colors and styles. I thought that was great!
After the work was completed, I was very pleased with the appearance of the completed roof and the materials they used. At the suggestion of my homeowner's insurance company, I had the new roof inspected. The inspector sent a report to my insurance company verifying that everything was done correctly, which resulted in my annual insurance premium dropping by more than $300!
Although there were several problems along the way, Travis and the owner made everything right after I brought the problems to their attention. They went out of their way to make sure I was satisfied. They followed up with a letter, phone calls, and a survey to make sure everything was OK. In addition, the manufacturer sent a survey to me, along with warranty information. Clearly, they all want to make sure you are happy.
I highly recommend Parker Brothers. Use them with confidence and sleep well at night!
"Thank you (member name removed). I have enjoyed working for you."
"[member name removed], I'm not sure who you called or where you left a message, but all estimate calls come through me and I have no record of you calling. You are welcome to call me direct on my cell phone at (850) 766-4350 if you prefer. I am sorry for any miscommunication you have received. I would however appreciate the opportunity to assist you prior to you committing corporate slander. Thank you, Travis Sparkman"
"It should be noted that after member selected the other contractor, they failed to give her the service she deserved and she later cancelled the contract and signed a contract with Parker Brothers to provide the roof she was wanting. A good example of how lower prices equal more headaches. Thank you Ms. Chen for your business and continued referrals since completing your roof."
The crew were all very professional and sweet. They worked way too hard in this heat and finished in 2 days. We were blessed with no rain. They were also patient with all of my questions and concerns and just did an overall perfect job!
I know this company does many commercial jobs, but would totally recommend them for residential if you want a company who stands behind the quality of their job.
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
Contact Information
4553 Woodville Hwy, Ste A, Tallahassee, FL 32305
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