
NRG Industries Inc
About us
Local remodeling company serving Tallahassee and surrounding areas for 30 years. Helping customers build their dreams in a professional and timely manner.
Business highlights
Services we offer
Siding, glass sunrooms, kitchen & bath remodel., screen rooms, vinyl glass sunrooms, window replacement
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
86% | ||
3% | ||
3% | ||
6% | ||
3% |
"Thank you so much for taking the time to write a review. We enjoyed working with you and hope you are able to enjoy your vinyl glass sunroom for many years to come!"
Installation was exceptional and professional except the final completion with landscaping. The grass used was of poor quality and is mostly rotting away in certain areas. Probably will have to completely redo landscaping again There was serious draining issue unnoticed for six months that was fixed with out cost but some minor consternation that NRG handled. Also the garage building had three pieces of vinyl siding came off at different times due to strong winds and storms. NRG fixed immediately. The pool and spa sundeck area is exceptional and has met our needs for exercise and relaxation during winter and summer!!! With NRG oversight the Salvo Pool and Spa did an exceptional job and I still use Salvo Pools to maintain the pool area!!! There have been little to no problems with that area. The garage itself is my "man Cave" where I do my hobbies like reloading and repairing electronic equipment. The office area ended up becoming a rec and exercise room with antique stereo equipment like 8 track/cassette/reel to reel and old Kenwood amplifier. Both the garage and rec room have A/C and heating for year round use. Since I am retire this is my work and play area.
Overall I am very happy with the installation results although a slight cost overrun due to my changing requirements and only disappointed in the landscaping area. NRG I would give excellent rating but suggest that they hire better landscaping sub contractor who is really interested in doing good customer service.
On the day of installation, his installers were here when they said they would be here, and William showed up for an hour or so to make sure everything was going as planned. The installers were highly skilled. They worked quickly and did an excellent job. They were also careful to ask questions and make sure that they were doing the job exactly how I wanted them to do it. The doors themselves were of very high quality and exactly as described. One problem appeared with the doors a week after installation -- because of a manufacturing flaw, a bit of the finish pulled off on one handle when some painter's tape was removed. William responded very quickly when I called. The local representative of the door company was at my house the next day, looked at the handle, agreed there was a problem, and ordered a replacement.
Bottom line: I have worked with many different contractors over the years -- and many just in the past few months as we have been renovating our family room -- and I have never been more pleased with one than I am with NRG. Similarly, I've left a number of reviews on Angie's List, and this is the best I have written. NRG does far more than replace doors and windows -- they will build or renovate entire rooms, including kitchens and sunrooms. When it is time to do more work like this, I will certainly be calling NRG again.
"Thank you for taking the time to review us! We hope you find your vinyl siding easy to maintain. Please keep us in mind for any future projects and enjoy never having to paint both of those units again! . William Strickland"
"It is unfortunate that Mr. [member name removed] allowed five years to pass without notifying our office of his grievances. Had he notified us we would have been able to take a proactive stance and rectify the issues at the time of construction. It has been our experience that no one benefits, not the customer nor the company if we are unaware of issues when they occur. Upon seeing the review we contacted the homeowner immediately to better understand the issues which he states occurred during the time of installation. Our contract details a major renovation for Mr. [member name removed] in his master bathroom and his hall bathroom. The work to be done included total demolition of both bathrooms, custom shower doors, custom tile, custom tub, custom counter tops, new toilets, moving of shower drains, new fixtures, vanities, mirrors, sheetrock, and painting. According to Mr. [member name removed] review his first issue dealt with permitting, upon inspecting the file we see all plumbing to be performed on the job site was permitted and there was a final plumbing inspection passed by the city building inspector. The second issue was with the type of material used , the homeowner states we used “cheap metal pipes” metal does tend to cost more than PVC and again all the plumbing work passed building code and inspection by the city. Thirdly, NRG is privileged to have our own skilled employees some of them have been with us for nearly 20 years. On some of our job sites we do utilize licensed and insured reputable subcontractors who specialize in certain aspects of our remodeling projects. Our response to this review is as follows, it is difficult for any company to do something about a problem they are unaware of. Typically, If the workmanship is not up to a customer’s standard they notify us during the construction process so we can address any issues immediately. Unknowingly, we were paid in full at the completion of the project and the customer was unhappy. In this unfortunate situation, we heard nothing from him until 5 years after the completion of the project when an Angie’s List review was posted. NRG has been in business for 31 years and we can assure you performing substandard work and using substandard materials have not been the catalyst for our longevity. At the same time we can also assure you we like all other companies have made mistakes in the last 31 years of serving consumers. The difference between the two scenarios is learning from our mistakes by listening to our customers when occurrences arise, and working toward customer satisfaction that we strive for daily."
Licensing
State Contractor License Requirements
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