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Mr. Rooter Plumbing of Tallahassee

Founded 2006 • With Angi since March 2010

4.1

(16) Verified Reviews

Business Details

Phone Number

Address

3163 Eliza Rd. Suite 2

Tallahassee, FL 32308

Description

At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and

Verified Reviews

A few reviews for this pro...
Betty K.
5.0
05/20/2017
.
Description of Work
.
Category
plumbing
Steven S.
5.0
03/06/2017
Service was prompt, quick and problem was completely resolved. Technician provided suggestions for preventing future problems. Professional and personable service.
Description of Work
Clogged shower drain that wouldn't respond to any efforts on my own.
Category
plumbing, drain cleaning
Diana D.
5.0
08/02/2016
I always have been pleased with the terrific service and Sheila (Office Manager) and the plumbers are all wonderful to work with. Thank goodness I found them many years ago.
Description of Work
Mr. Rooter has performed dozens of repairs and installations including two low-flow toilets (best ever and never clog), three bathroom faucets, one kitchen faucet. They have fixed so many problems that pop up in a 25 year-old home and do it at a reasonable price plus with good attitudes. I can call anytime and know I don't have to pay those exorbitant after hour prices. They tell you how much the job will be so there are no unpleasant surprises.
Category
plumbing, drain cleaning
Lil L.
2.0
06/23/2016
unknown
Description of Work
.
Category
plumbing
Yvonne S.
5.0
12/25/2015
unknown
Category
plumbing
Edward O.
5.0
10/15/2015
unknown
Description of Work
Mr. Rooter is my go-to plumber. They get right out when called and do a great job. Last week I had a sewer line problem and they were at my house shortly after the call. Great job, as usual.
Category
plumbing
Jo L.
5.0
05/02/2015
Called their office about 4:30pm. The plumber arrive shortly after 5pm. He located the leak dug down to it and repaired it. Most of the time he was working in the cold and dark. There was no after hour fee involved.
Description of Work
Busted underground water pipe repair.
Category
plumbing
Paul L.
1.0
04/23/2015
Beware of this company. They will try to sell you thousands of dollars worth of services that aren't necessary at highly inflated prices. Cleared a sewer line for $250, but wouldn't get the stick out that was obstructing the line. Wanted to replace the entire line from the house to the street for about $5000 instead. The stick was straight down a pipe. After the tech left, I tied a fish hook to a string and retrieved the stick within 5 minutes.
Description of Work
Cleared a sewer line.
Category
plumbing, sewer cleaning
Donnie M.
3.0
10/31/2014
.
Description of Work
replace water heater
Category
water heater repair

Service Provider Response

[member name removed] this saddens us to see that you're unhappy with our services as we highly value your satisfaction. We have a 95% customer satisfaction rating that we strive to keep and would will be reaching out to you to see if there's anything we can do to rectify your dissatisfaction.
Barbara F.
1.0
06/29/2014
The young man who did the work was professional. The company, Mr. Rooter, is EXTREMELY expensive. These are the standard charges as noted on their statement: Replace utility sink $413.34 Install utility sink drainage $125.44 Replace kitchen faucet $260.47 PLUS a fuel surcharge of $10.00 I will NEVER USE THIS COMPANY AGAIN!!!!!
Description of Work
Replaced a kitchen faucet and replaced a utility sink; we got a "member discount."
Category
plumbing

Service Provider Response

[Member name removed], We are sorry to learn of your unhappy experience. We were unaware of your dissatisfaction and will be reaching out to you very soon. We have a 5 star rating on Google because we value our customers especially our Advantage Plan Members and would like the opportunity to earn back your trust. We are committed to making every experience with Mr. Rooter Plumbing a great one.
Donna S.
5.0
05/26/2014
The technician was prompt, courteous and professional. He did exactly what he said he would do and careful to make sure I was satisfied with the work. The one year warranty on the work and materials was reassuring. So far, there have been no problems.
Description of Work
Replace 60 feet of water line between house and street.
Category
plumbing
Kathleen W.
5.0
02/21/2014
After a horrible experience with another provider we called Mr. Rooter to see when they would be able to come out to do a dishwasher installation. The staff member who answered the phone was quite friendly, sympathetic, and very professional. We were able to get the service scheduled for the next day. The service professional was very competent and also very personable. He explained what he was doing and gave a couple of options to resolve the issue. He had to leave to get a part, but was back promptly and completed the installation without any problems. The price of the installation was higher than the first provider, but that provider is booked through an appliance store and probably does the work for a discount to get the business. This was definitely a case of getting what you pay for. I have used Mr. Rooter before, and have always been pleased with their service.
Description of Work
Installed a dishwasher
Category
plumbing, small appliance repair
Mark L.
5.0
02/19/2014
Great service, reasonable prices - very committed to customer service. Highly recommended!
Description of Work
Repaired a leak in a drain pipe and checked drain to septic tank
Category
plumbing
Jeffrey P.
1.0
02/05/2014
I give Mr. Rooter no stars. They brag about not charging to come to your home then they charge outrageous prices which actually doubles (or more) the price of the job. To replace one bolt and one washer, a ten minute job for me before I became disabled, they tried to charge me $200. I know exactly how to repair it myself, but they tried to take advantage of the situation. They said they had a "kit" and had to replace all the parts in the kit, even though they were functioning perfectly and needed no replacement. DO NOT USE MR. Rooter
Description of Work
Leaking toilet. Needed one washer to repair.
Category
plumbing
Diana D.
5.0
10/08/2013
I remain impressed by the service and prices from Mr Rooter. They respond quickly and one of my favorite things about them is that they come to your house and give you a quote of what it will cost BEFORE they begin work. If you don't like the price, then you are free to have somebody else come over who will charge you for an hour's work even if you don't have them do anything. They are professional and polite and will even talk to you about what they are doing while they do the job. On this particular job, they had to return after the weekend to finish because the granite countertop installers didn't finish their job on that Friday. I didn't get charged extra and they worked around my schedule. I couldn't have asked for better service!
Description of Work
Mr Rooter sent out two plumbers to remove and then install new plumbing under three bathroom sinks and one kitchen sink. They also installed four new fixtures. They ended up coming back to finish up the project when the granite countertop installers didn't finish the job on the day they were supposed to.
Category
plumbing
Rukhsana S.
5.0
09/05/2013
I have used them for many years and they are excellent. They are very reliable, on time, quick to respond, and their prices are very good. They back up their work and I would highly recommend them.
Description of Work
They have done drain cleaning among other plumbing work for me.
Category
plumbing, drain cleaning

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    $25.00
    Emergency Service
    Yes
    Warranties
    No

    Services Offered

    Residential & Commercial plumbing and drain cleaning. Residential & Commercial Plumbing Service Never an Overtime Charge We charge by the job, not by the hour. Know the price before we start!

    Services Not Offered

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    Frequently Asked Questions & Answers about Mr. Rooter Plumbing of Tallahassee

    How is Mr. Rooter Plumbing of Tallahassee overall rated?

    Mr. Rooter Plumbing of Tallahassee is currently rated 4.1 overall out of 5.

    What days are Mr. Rooter Plumbing of Tallahassee open?

    Mr. Rooter Plumbing of Tallahassee is open:

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    What payment options does Mr. Rooter Plumbing of Tallahassee provide

    Mr. Rooter Plumbing of Tallahassee accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does Mr. Rooter Plumbing of Tallahassee offer free estimates?

    Yes, Mr. Rooter Plumbing of Tallahassee offers free project estimates.

    Does Mr. Rooter Plumbing of Tallahassee offer eco-friendly accreditations?

    Yes, Mr. Rooter Plumbing of Tallahassee offers eco-friendly accreditations.

    Does Mr. Rooter Plumbing of Tallahassee offer a senior discount?

    No, Mr. Rooter Plumbing of Tallahassee does not offer a senior discount.

    Does Mr. Rooter Plumbing of Tallahassee offer emergency services?

    Yes, Mr. Rooter Plumbing of Tallahassee offers emergency services.

    Are warranties offered by Mr. Rooter Plumbing of Tallahassee ?

    No, Mr. Rooter Plumbing of Tallahassee does not offer warranties.

    What services does Mr. Rooter Plumbing of Tallahassee offer?

    Mr. Rooter Plumbing of Tallahassee offers the following services: Residential & Commercial plumbing and drain cleaning. Residential & Commercial Plumbing Service Never an Overtime Charge We charge by the job, not by the hour. Know the price before we start!