Mike Underwood Pressure Wash & Painting LLC

Mike Underwood was suppose to power wash the entire house. He soft washed it because he said it wasn't good to power wash the vinyl. I told him it had been power washed 12 times. The two people that had done it in the past had done an excellent job, but have left the area. NOTE: We did not negotiate the cost, he gave us the prices because he wanted the Job. When he told us the power wash cost of $225, I told him he was low and he said that price was good and we gave him $250 in cash. He said the staining would be $850 - $900 and I said we would give him the $900.

He came with no ladders and when I asked him why and I told him former people had brought ladders, his response was, "they haven't been doing it as long as I have". We have 3 copula's, of which he couldn't reach from the ground...it is a tall 2 story home. I told him that the copula's still needed clean and he said he had done them, and then I showed him the dirt that had not been touched. He left and they were not clean. NOTE: We gave him a $100 deposit because he said he needed money to buy his supplies when he gave us his price of $250.00 on July 14 and he told us he would do it on Thursday. He called on Wed., and said he would be at the house on Thursday around 9:00. At noon I called and left a message. He called back at 1:00 and said he had been at the hospital with a friend, but he would be here on Friday. Friday came and went. call on Monday. On Tuesday, 7/22, he called and needed $25 more to buy the supplies (we all know that Clorox is CHEAP!) We were at lunch and he came to the restaurant to get the $25 at 11:15 am and didn't show up to do the house until 2:15 pm. We gave him the $25 because he already had our $100 and we wanted the house washed.

We had felt sorry for him and had also hired him to do the staining on the entire house, including the deck railing, spindles, and the trellis on front of house. He didn't want us to get bids and he said he would do it for $900 and asked for $300 to buy the stain. We gave him the $300 in cash because he said he couldn't cash a check since it was after 5:00 pm. We also gave him the $250 in cash for the 'soft wash' because he couldn't cash the check. He called and asked if he could have another 'draw' and hadn't started the staining. I was shocked that he was asking for additional monies and hadn't even finished the first job and I told him no. I had my husband call him on 7/ 24 because we hadn't heard from him and tell him that he had to finish washing the cupola's before he started painting. My husband also told him he couldn't stain if it was raining (he had told me he could stain in the rain because if I read the can it would say it was okay (this is untrue). He showed up that afternoon with another person at 3:00 pm and he said he was going up on the roof and hand wash the 3 cupola's because he didn't want to get the house wet so they could stain. At that point I gave up and he had to figure out how to get on the roof which took him abut an hour and he was using our ladders because he didn't have any tall enough and I volunteered to let him use ours. His helper started staining and was excellent....but, the rains came, so not much got done.

They came back the next day, Friday, and when they stopping for the day, Mike asked my husband for another draw since it was the weekend and my husband told him he wasn't getting anymore money until the job was done. At that point Mike tells my husband that the trellis wasn't included in his cost which is untrue, because after he had given us the price, we had told him he didn't have to stain the lattice that was on top of the trellis because we were taking it off and replacing it and he thanked us. At that point, my husband had had it with him and told him he wasn't getting anymore money until the job was done including the trellis and that was the last time we saw him. The job is barely started, so we are looking for a reliable company to do the job!

Needless to say, this guy is a real con artist! His helper, Stan, did a great job on what did get done, I hope Mike paid him.

His reviews were the reason I had given him the opportunity and he told us he needed work and that is what trust got us!

Mike was the most responsive of the folks I called. I called him in the evening expecting to leave a message and hear back the next day and he, instead, came out to do an estimate at 8 PM that evening. He quoted me a fair price and did the work two days later. He worked efficiently and cleared all requested areas of excessive mold caused by abnormal amounts of rain this summer. We were very pleased with his work and would use him again on an annual basis to make our house, windows paths, and patios look like new.

Mike did an amazing job. He came out the same day I called for an estimate and was able to quickly squeeze me into his busy schedule. He was also very courteous and professional. I have had pressure washings done in the past but the results didn't come close to what Mike was able to do. I am a very pleased customer, will use him again for all future cleanings and will gladly recommend him to others.

He was unable to take on the job due to a medical issue with his back. He was very pleasant and professional apologizing for not being able to do my pressure cleaning. He immediately gave me another name, contacted the person himself and sent out someone to do the job. I was also please with this individual. Mike followed up by phone that evening to make sure the other person had shown up and to make sure I was pleased with the job. Hopefully his back is getting better quickly. Thank you for your help Mike.

Mr. Underwood arrived at the appointed time. Checked with me to set up equipment. Promptly began working. The work was to wash the siding (white asbestos shingles) on the entire house. The shingles were dirty with black mold, green mold, and atmospheric delivered dust, pollen, smoke, and exhaust debris.
After a couple of hours of washing, the house was completely white. Before putting his equipment on his truck, Mr. Underwood asked me to take a review walk around the house with him to show me what he done and to secure my satisfaction with the work accomplished. The job was done very well. He had not missed any areas of the siding cleaned. The shingles were as white as if they were brand new.
Mr. Underwood removed all his equipment and replaced items that were in the way back to their respective places.

Mike gets an "A" in overall experience. He cleared the driveway of the pots, bags of compost, and other things out there, turned an almost grey/black driveway into an exceptionally clean one, put everything back and was finished. Very courteous. I also understand he does softwashing, painting, and wood rot repair. I know he has already performed more than one of those services for several other residents on my street. He is also hardworking and, after doing a job on a street, leaves a flyer at other nearby homes and follows up by coming up and ringing the doorbell. I spoke with one of those neighbors; and, she, too, sang his praises. He's hungry, looking for work, and willing to do it.