Master Granite

They broke the slab they were installing and refuse responsibility. They broke off trim on a vanity and blamed the age of the vanity (eventually paid to repair) and left too much side edge (refused to trim) so I had to pay another vendor so my fridge would fit.

After waiting 4 months (not the 7 weeks originally promised), my cabinets were installed incorrectly so that they scrape and bang into the walls. I had Tony threaten to withhold my countertops, leaving me with an unusable kitchen, unless I made an extra/early payment. I did not know it at the time, but this threat came after they had cracked one of my countertops. They were also not prepared with the edge I ordered. I was promised discounts that were not provided. I got my final invoice with no discounts with 30 days to pay. On day 25, Tony sued me for non-payment. It seems to be a common way for him to handle problems. Go to [*** Link removed ***] and search on MASTER GRANITE, BELLA CABINETS, TONY BIANCO and A BIANCO. If you can look through page after page of his court cases and still want to do business with this man, I wish you the best.

They lied about how much it would cost they lied about the time that it would take to do the job. And they are trying to hustle me for another $2000 Do not use them

This is a shady operation. The owner told us that they would be happy to connect the faucet to the plumbing, then decided they wouldn't (with no explanation). The installation was a disaster. They don't use their own people and contract with a couple of guys who do their installing. The two guys--who didn't speak English--arrived four hours late and they had broken the sink on the drive over. When they returned with a new sink, it was the wrong color. When I attempted to figure out the mysterious flip-flop on the plumbing situation, I had a hard time getting Master Granite to call me back. There was a lot of "Let me check with my boss and get right back to you," followed by crickets. These guys don't really seem to know what they are doing. I'd go to a more reputable and skilled outfit, thus saving yourself many headaches.

Their service was good. There is one place on the granite that is cloudy looking, they did not resolve that for me.

unknown

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Removed old countertop and replaced with granite. Also installed new sink

From the time we first stopped by the Master Granite store to view the huge selection of granite and marble slabs on display, until the finishing touches on the expert installation of our counter and vanity tops, we have been impressed with the excellent performance of this company. Not only does Master Granite have the widest local selection of exotic and beautiful natural stone slabs, the staff of well-trained, experienced craftsmen turned our granite and tile choices into gleaming jewels - completely transforming our kitchen and bathrooms. All of the staff were highly knowledgeable, enthusiastic about our project, courteous, and professional. The whole team worked together seamlessly providing their various skills. The fabrication was completed locally at the Master Granite warehouse, and we were able to work with the fabricator to custom tailor the placement of the various counter top pieces. The turnaround time for installation was very fast. The installation team displayed great care and precise attention to detail in placing the counter tops. They made every effort to minimize the mess, and cleaned up after their work. When Tony, the manager, says, and quot;We want you to be happy,and quot; you can believe it - he insured that it happened that way for us.