if i could rate them zero, i would. i wasted nearly 2 years there with 3 of there doctors, and one male ARNP who was the worst of the group., with no positive results. i had digestive/defecation problems which are now being treated well elsewhere. they were arrogent, non-responsive, and dismissive. their end diagnosis was that it ''was all in my head". well, it's not! i am being treated for a real disorder - pelvic floor disorder. DO NOT GO TO THESE PEOPLE.

very poorly. dr. singh and todd chernicek presented poor follow up. arrogance, condescending advice. poor listeners. the doctor looked at his computer the whole time instead of me. i am getting competent care from another gastroenterologist in tallahassee now. don't go to these people.

Dr. Joshua Somerset is very nice, caring, and genuinely cares about his patients.

He could have explained the procedure he recommended me and prepared much earlier. He did an MRI of the colon. He should have told me. It was wrong and I was very unhappy.

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you are told you will wait one hour in waiting room and another half hour to hour in exam room

this type of office does not work for me and my time is valuable

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The visit went very well. We were seen on time and the procedure went smoothly. The doctor saw us before we were released and explained things in plain English which we appreciated very much.

unknown

I was not fully satisfied with the response I was given.

Overall, Dr. Somerset seemed very competent and professional. 

I was referred to the DDC for a second ten year routine exam. I talked to the billing office to ask about the payments and the exact status of the insurance (Blue Cross/ Blue Shield) and how much I would have to pay in co pay amounts. The Billing office talked with me and told me the amount I would need to pay and I paid it prior to the appointment.







On the morning of the procedure, my name was called and the desk staff said that I would have to pay $170.00 right then and there - before the procedure. I told them I had talked with the Business office, and that I had already paid the amount they said I would owe.







The Desk Staff said they didn't know anything about it and that I would have to pay the $170.00 prior to the procedure.



Since I was already there, and already had prepped with the solutions etc. I wrote a check for the $170.00 and went into the procedure. I was perturbed at that time because I wanted to get the fees out of the way ahead of time. What were these fees for?



The Desk Staff simply said I had to pay and quot;firstand quot; -- period.







Two weeks after the procedure, I got another bill for $200.00. What? I called the business office the next day and was told that this was a separate fee, an extra fee because of a prior condition. This prior condition was over 20 years earlier and the business office knew of it as I talked to them about it during my initial conversation.







The final insult was that they refused to offer any explanation as to why these extra fees could not have been configured into the equation. My feeling here is that this office tacks on fees and most patients just pay it without question. It is outrageous that such is the case when every care is taken to get the fees paid ahead of time. And, using some excuse about insurance is not acceptable as the business office should have a handle on the processes of Blue Cross Blue Shield. This is not some obscure insurance and their policies are very well established.







I feel very strongly that there are some irregularities here and that the Clinic is simply not owning up to them. And then they use their power to make collections and derogatory remarks on the credit report. The patient has little power to fight back on this and simply are pawns to a system that is geared to take advantage of its patients.







Even after seven years of trying to get to the bottom of it, I had no luck and had to pay. I will never go back there. I don't trust them!

Front office very friendly along with nurses and assistants involved. Dr. Konda is a very knowledgable physician; however, if you are looking for someone with a great bedside manner, she is not the one. But because she is a very good doctor, I'm willing to overlook that. Although she found moderate, diffuse gastritis, I didn't feel like she gave a flip about it.

As soon as the appointment was scheduled, I received an e-mail asking me
to download forms to fill out and bring to the appointment.
When I arrived for my appointment, they took the forms and I was led back to an
examination room within 15 minutes where a nurse asked questions and
took notes. About a half hour later, Dr Paulk came in and asked
questions. He seemed like he really cared for me as a patient. After
the discussion and a brief exam, he stated that he thought I had not
been bleeding, but to be sure, he wanted to do an upper endoscopy. The
nurse came back and scheduled it for the following Friday. I was given a
handout explaining the procedure and telling me not to eat after
midnight the night before or drink any liquids 3 hours before the
procedure.
On the day of the procedure, I arrived and was almost
immediately taken to a room where a nurse asked several questions about
my current health, allergies, etc. I was sent back to the waiting room
where I waited for and empty bed. I was then told to take off my shirt
and any jewelry and shoes and put on their booties and a gown. The
nurse put me in a bed and started an IV. 20 minutes later, I was
wheeled into the OR where Dr. Paulk asked me some of the same questions
and explained what he was going to do. They then knocked me out and I
awoke sometime later in the recovery room. Dr. Paulk was there when I
awoke and told me that everything was OK. He gave me a report on the
procedure and the results.
All in all this was a very professional undertaking and everyone involved with my visits was friendly and informative and I felt very well cared for the entire time.

My fiance had his surgery scheduled for a Thursday, and we checked in and waited for him to be called back. He said that the preliminary set up was nerve racking and they gave him the appropriate medicine to calm him down and perform the endoscopy. The procedure did not take long. I was called back to his bed, and the doctor explained what they had found and what they had done. The doctor tried to talk to both of us instead of him as he was still waking up from the anesthesia. We were even given documents explaining the procedure and findings in detail. When he was fully awake, the nurse helped him up, put him on a wheel chair, and helped him into my car, and we were on our way.

Went as described up front. Scheduling was flexible and timely.

My primary care physician recommended that I go there.  I liked that he talked with me to find out what was going on.  He made some non invasive changes; things that I could do before he did the endoscopy.  However it didn’t work and I ended up having the endoscopy.  I appreciated that he didn’t just schedule me for it.  He took the time to find some other options.  It was easy to get an appointment.  They handled my insurance.

They do a good job. I have used them several times.

I like the doctor. I would recommend him.

I am extremely satisfied with the service provided by the Digestive Disease Clinic and their staff, from initial appointment through conveyance of test results.

It was fine, went smoothly. I've never heard anything negative, and they make it tolerable for you. They're very courteous and respectful. They're very responsive and very helpful.

He is extremely friendly and professional.  He goes over everything very thoroughly.  He is very knowledgeable.  My husband had a cancer situation which had affected his esophagus and he had to have his throat stretched almost weekly and Dr Taylor was very patient and he was on call anytime when we needed him and he did a great job in taking care of him when he was a very difficult case.  He was able to save his life.

I was referred here by my primary physician for tests to determine the cause of some GI distress I have been experiencing. I was very impressed by everyone I met there. They put me very much at ease. It is a very busy clinic and it took almost a month to get scheduled in for the tests/exams.

Very personable, good information, thorough knowledge of current and new diagnosis and treatment options. Did not push any unnecessary procedures.