Commercial Maintenance Services LLC

DESCRIPTION OF WORK
Called Tim Reed for roof leak repair because the builder did not install the flashing in the front of the house when the house was built.  Tim confidently said he can install the flashing & will stop the leak.  Tim even claimed that he is a general contractor who repaired lots of roof leak, even can change the entire roof. Tim will give me life-time warranty on his work. The most important reason I hired Tim is that he was only one willing to work on Sunday & I have a super busy schedule.  I was told that he would be at my house befoer 8am, but he did not show up until 11:30am. did not start to work on the project until 2:00pm.. Tim did stop the leaking from the area needed flashing, but he caused the new leak from the area he put down the new shingles. I called Tim to come back to take care of it next day.  He did not answer the phone, emailed him as well, he replied saying he would be back next day 8am.. but he did not show up until late PM.  he said that fixed it second time.  But he did not. called him agin...Since he never showed  up on time, I simply just left my garage door open for him & hopefully he would show up. He finally went back after a week.. but after 3 trips, he still has not fixed the leak.  I called him & left serveral msg, emailed him many times, he did not reply nor showed up to fix the problem which he was paid.  Finally got an email from him saying he is in Virginia, won't be back until late Aug.  I told him I want my money  back because he did not fix my leak, never heard from him.   A professional roofer with more than 30 years experience told me Tim did not lay the shingles right, that's why he caused the new leak when he tried to fix the original leak.