Comcast Tallahassee

TV Service - Cable, Internet Service, Phone Service - Landline,

About us

Its very easy to place order via phone. We are available 24 hours 7 days a week.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Internet Service Providers,Telecommunications,Satellite Equipment & System Dealers

Services we don't offer

Nationwide Internet Access,Internet Access,Installation

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

2.511 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
27%
3
27%
2
18%
1
27%


Rating CategoryRating out of 5
quality
3.0
value
2.1
professionalism
2.9
responsiveness
2.5
punctuality
2.6
Showing 1-11 of 11 reviews

Mary B.
11/2015
1.0
cable tv service, internet service
  + 0 more
unknown
Description of Work: After talking with 8 plus service agents, four supervisors and two home visits and two weeks, I 'm still having internet problems. Worst service experience ever.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro

Margaret R.
07/2015
1.0
cable tv service
  + -1 more
Comcast is the most underhanded company - who ever reads this stay away find another provider. They will not work with me on the price of the services and don't care that I have been a long time customer (15 year customer) they would rather lose me as a customer than work with me. .
Description of Work: Every year my bundle (Internet, cable and phone) goes up in price, it started at 119.00 and up to 182.01 I was told today that it will go up again to $211.00 in April of next year. I am so disgusted with this service which I had for at least 15 years. I filed a complaint with the Consumer Complaint Agency of the United States. They gave Comcast a chance to settle with me and they never have contacted me. Comcast is now on the National Registry of the Consumer Complaint Committee of the United States! After being a 15 year customer you would think that they would want to help me a reduce the price of the services. I cannot believe that they will not work with me, I plan on going elsewhere as soon as I can find a bundle that best suites my needs. If I were you, who ever is reading this review - stay away from Comcast. They are no good and they will not work with you all they care about is money - the system has been in this area for 30 years, the equipment is old it barely works, the cable lines are above the ground at this point. I have had to have 3 small TV boxes replaced because they failed.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$182.01

Sheryl G.
06/2015
4.0
cable tv service
  + -1 more
The clerk was efficient in logging in the information and giving me a receipt.
Description of Work: I turned in equipment for a friend who recently moved away.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

BOBBY G.
06/2015
3.0
landline phone service, internet service
  + 0 more
I don't like them. They charge too much. They have a monopoly so I cannot switch.
Description of Work: I use the services of Comcast Tallahassee for my internet and telephones.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$135

Harold B.
05/2015
2.0
cable tv service, internet service
  + 0 more
unknown
Description of Work: They dropped channels from our package a year after we bought it advising that we were accidentally given those channels. When we moved from Tallahassee, a subcontractor kept hounding us to return a wireless modem that we purchased and owned: it wasn't provided by Comcast.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0


Harold B.
04/2015
2.0
cable tv service
  + -1 more
unknown
Description of Work: Removed channels from our package after a year of service advising that they were incorrectly included in our package. Hounded us after we left Comcast trying to get me to return a wireless router that I purchased and owned myself. So very difficult to talk to a person.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0


Jerilyn C.
04/2015
4.0
internet service
  + -1 more
My experience was generally good. I found that they were reasonably responsive.
Description of Work: I used Comcast Tallahassee for the internet service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$40

William H.
12/2014
3.0
cable tv service
  + -1 more
Attempted to do the "do it yourself" install and it did not work. Subsequently had difficulty when calling in to the # on the TV screen. Probably have mid to high grade internet but basic of the basic cable. It way too expensive but what am I going to do? Use DSL through Sprint? Lol!
Description of Work: Install/ Turn on.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

Yes, I recommend this pro
$100

Jenn H.
10/2014
1.0
cable tv service
  + -1 more
They advertised the dvr anywhere feature for $10 extra dollars a month. After talking to two different consultants who assured me that it was in fact only $10 a month with no hidden fees- we scheduled the appointment to set it up. When the technician hooked it all up and was about to leave he told us that it really was just a second DVR and not really DVR anywhere unless you were watching a direct tv program. So RED FLAG #1. At this point it was already hooked up and it was only $10 so I was frustrated but ok. A few weeks goes by I get the bill and low and behold my account has been charged the $10 fee plus another monthly service fee for an additional dvr. I am p***** because I suspected this would be the case but after talking to 2 client service persons and a technician I thought maybe they were being honest. So I call and talk to someone who assures me that there must have been a mistake but she would take the additional charge off. So she sends some signal to our house and the next day the dvr stops working. I call back comcast and the technician says oh we will have to send someone out. So someone comes and says oh you have the wrong box we will get you set up. RED FLAG #2. Of course I am billed for some HD dvr service now instead of the $10 fee I was originally promised. In fact I have never gotten the promotional fee.
Description of Work: It has been a constant battle with Comcast since we moved into our home 3 years ago. This is just one example I could write a narrative.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$200

John T.
06/2014
3.0
cable tv service
  + -1 more
Comcast let us return a faulty cable box at their location. This was after they told us they would send a box to ship it to them. It never arrived. But, the staff at the Tallahassee location is helpful.
Description of Work: They provide cable service to my home.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro
$150

James S.
02/2014
4.0
internet service, cable tv service
  + 0 more
My Internet service is pretty fast and I have a good selection of channels to choose from on their cable service. They both work. When I have a trouble they are fairly prompt in correcting it. I chose them because there is not much competition so it is what was available. I have no complaints with them.
Description of Work: I have a package deal with Comcast Tallahassee for their Internet, television and telephone services.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$50

    Contact information

    3760 Hartsfield Road, Tallahassee, FL 32304


    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 9:00 PM
    Tuesday:
    7:00 AM - 9:00 PM
    Wednesday:
    7:00 AM - 9:00 PM
    Thursday:
    7:00 AM - 9:00 PM
    Friday:
    7:00 AM - 9:00 PM
    Saturday:
    7:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    TV Service - Cable,
    Internet Service,
    Phone Service - Landline,
    TV Service - Satellite

    FAQ

    Comcast Tallahassee is currently rated 2.6 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 9:00 PM

    Tuesday: 7:00 AM - 9:00 PM

    Wednesday: 7:00 AM - 9:00 PM

    Thursday: 7:00 AM - 9:00 PM

    Friday: 7:00 AM - 9:00 PM

    Saturday: 7:00 AM - 5:00 PM

    Comcast Tallahassee accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    No, Comcast Tallahassee does not offer free project estimates.
    No, Comcast Tallahassee does not offer eco-friendly accreditations.
    No, Comcast Tallahassee does not offer a senior discount.
    Yes, Comcast Tallahassee offers emergency services.
    No, Comcast Tallahassee does not offer warranties.
    Comcast Tallahassee offers the following services: Internet Service Providers,Telecommunications,Satellite Equipment & System Dealers
    Nationwide Internet Access,Internet Access,Installation

    Contact information

    3760 Hartsfield Road, Tallahassee, FL 32304


    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 9:00 PM
    Tuesday:
    7:00 AM - 9:00 PM
    Wednesday:
    7:00 AM - 9:00 PM
    Thursday:
    7:00 AM - 9:00 PM
    Friday:
    7:00 AM - 9:00 PM
    Saturday:
    7:00 AM - 5:00 PM