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Clean Expectations LLC

Carpets or Rugs - Clean at Home, Maid Service, Post Construction - Clean-up,

About us

Professional cleaning services for residential and commercial properties with multiple capabilities.

Business highlights

Emergency services offered
16 years of experience

Services we offer

Professional cleaning and maintenance services

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.660 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
7%
3
7%
2
5%
1
2%
Showing 1-25 of 60 reviews
Lisa G.
Feb 2018
5.0
Yes, I recommend this pro
$150
Steve came out and walked through the house, making note of special surfaces and explained how he would treat them. He returned a week later to clean and we have been thrilled with his services. He's very professional and mindful of your home being the ultimate personal space, so very conscious of not only the cleaning, which is excellent, but that workers are verified that come into the house through his company. We are very pleased and have hired him to do regular cleaning on a schedule. Highly recommended!
Response from Clean Expectations LLC

"Thank you and we look forward in working with you for the years to come"


Mary R.
Dec 2017
5.0
Yes, I recommend this pro
$150
Great job, quick and reasonable! Am using regularly now.
Response from Clean Expectations LLC

"Thank you and we are grateful for you hope you have a great holiday"


Joan T.
Oct 2017
5.0
Yes, I recommend this pro
Stephen fit us into his busy schedule when I called, and he did another outstanding job for us. He is very thorough and reasonably priced. We are grateful and will definitely call him again.
Response from Clean Expectations LLC

"Thank you and hope to help again soon!"


Connie R.
Aug 2017
3.0
$100
I don't use them any more. I fired them. They were not thorough. I can't really say anything at this point, that I liked about them. That's why we got rid of them. The pricing wasn't bad.
Response from Clean Expectations LLC

"Unfortunately I have no idea who this customer is since it's been I'm sure over a year ago. I believe they actually changed there review from a lesser grade which I have no idea how they can rate us when I don't recall ever working for this customer and they rate us after a full year. This unfortunately has to be someone who is trying to lower what our quality is and can't even explain why they gave the review. I asked Angie's List to investigate this particular case and have it removed because I don't think that we have ever done work and they said they would but still it's on here and I'm pretty sure they raised the grade to justify their intentions. Pretty sad that if you look at most of our bad reviews on here it's not about quality or our guarantee to fix if it's not done up to standard but of people just out to hurt small businesses as ours and Angie's list doesn't look out for there providers who pay as well. It's a sad and biased deal unfortunately!"


Suzanna M.
Aug 2017
5.0
Yes, I recommend this pro
$150
They were responsive, in a very timely manor. They came put the time in. It is a much bigger job but they were flexible in meeting the situation. They were able to accomplish a satisfactory solution appropriate to the situation. They were excellent.

Ashlee C.
Aug 2017
2.0
$315
Unfortunately, only one person showed up and not the entire crew. I think the house ended up being too much for one person to do. The laundry room sink was not cleaned. The cabinets surrounding the oven were not cleaned. For that amount of money, I anticipated walking in to smell and see the cleaning. Really nice guy.
Response from Clean Expectations LLC

"Sorry that the service was not up to your liking wish that you would have let me know of anything that seemed to not be cleaned to your likeness. I would have been more then glad to fix anything that was missed. I was positive that I got everything but your the customer and as always your right. Very sorry again. I did wash the sink for sure as for the rags that were there you aunt I believe was cleaning things in your garage with it so I didn't want to throw it away. I cleaned the oven unfortunately some ovens are to the point that I only can do so much. I cleaned it twice. As for the cabinets I would have made sure that it was done and if missed I guarantee my work and would've came a mediately back and fixed it."


Jessica S.
Jul 2017
5.0
Yes, I recommend this pro
Very well. Did a great job!
Response from Clean Expectations LLC

"Thank you"


ROBERT G.
Jul 2017
4.0
They had to come back for missed items that were not cleaned the first time. That's a hassle but overall they did fix it

Joan T.
Jul 2017
5.0
Yes, I recommend this pro
Stephen scheduled us for two days later. He contacted me shortly before his arrival time that day to let me know he was running a little behind schedule at the job he was completing. I was fine with him coming as soon as he could, and he arrived about a half hour later. When he arrived, he just knocked it out of the park. The house is spic and span: floors, counters, fans, bathrooms, carpet, blinds, and much more. He wiped down the inside and outside of the fridge and the oven (now they're both spotless!), which I had expected to do later. He even cleaned the dogs' nose prints off the windows. Stephen is thorough, fast, friendly, and extremely good at what he does. We will definitely call him again. Thank you, Stephen; you rocked it!
Response from Clean Expectations LLC

"Thank you hope to take care of you guys in the future and I thoroughly enjoyed meeting you and your husband"


Wilbur O.
Jun 2017
5.0
Yes, I recommend this pro
$3,500
Very well.
Response from Clean Expectations LLC

"Thank you"


Suzanna M.
Jun 2017
5.0
Yes, I recommend this pro
They were very good. Very thorough, clean, and professional. I was very impressed with his work.
Response from Clean Expectations LLC

"Thank you for your review and look forward in taking care of your next one this week."


Jordyn G.
Jun 2017
5.0
Yes, I recommend this pro
The company was great and very professional. They completed everything in a timely manner. They did an excellent job!
Response from Clean Expectations LLC

"Thank you look forward in helping with all your cleaning services and needs."


GARRETT B.
Jun 2017
5.0
Yes, I recommend this pro
Perfectly.
Response from Clean Expectations LLC

"Your awesome thanks for your review!"


Wayne N.
May 2017
5.0
Yes, I recommend this pro
He was professional and did a great job.
Response from Clean Expectations LLC

"Thank you and hope that your move is quick and the selling of your home is swift. Enjoy your new property"


Andrea N.
Apr 2017
5.0
Yes, I recommend this pro
I found them on Angie’s List and decided to keep them. My initial contact with them was a few months ago.
Response from Clean Expectations LLC

"Thanks and will keep dedicated in making you satisfied"


Judy S.
Mar 2017
5.0
Yes, I recommend this pro
Well, although cleaner was late. Excellent job especially bathrooms, oven and refrigerator as well as removing dog hair from nooks and crannies.
Response from Clean Expectations LLC

"Thank you and sorry for being late that is why we leave ourselves a window of a hour to make it to you so that you can expect us in between that time frame. Sometimes we run over our time on our other jobs because we want to make sure we give the best of quality of work that we can."


Candy L.
Mar 2017
1.0
$150
I want my 150 dollars returned to my credit card
Response from Clean Expectations LLC

"Service was not done for this job this review needs to be taken away. We had no chance to even do the job in a respectable time frame when bought."


Natira S.
Mar 2017
4.0
Yes, I recommend this pro
$150
Went well....super nice
Response from Clean Expectations LLC

"Thank you for your business and hope to help you in the future."


Andrea N.
Mar 2017
5.0
Yes, I recommend this pro
Clean Expectations was punctual and responsive. House was in need of deep cleaning and I had specific instructions on what needed to be done. Everything was completed as expected. Decided to try Clean Expectations on a long term basis and haven't been disappointed.
Response from Clean Expectations LLC

"Thank you very much and hope to continue to work with you and keep up with your home"


Phillip C.
Feb 2017
4.0
Yes, I recommend this pro
$150
The vendor showed up on time and was by himself. I asked, anyone else was going to show up? He said his wife was doing another job. I left. A few hours later he called to inform me that he was getting ready to leave. I thought that was rather quick, because on my best day of deep cleaning the house it took over six (6) hours; it averaged about eight (8). I thought his wife came to help out. She didn’t I walk into the house; the perfumed air did not distract me from noticing that my sofa chairs were not moved. It was a bad sign to me. We go through the house and I showed him caked dust on the lips of the medicine cabinets that he cleaned straight away. Visual look on the side of the refrigerator reveal some lint, I asked about cleaning the coils and he said that he didn’t do it because he couldn’t find the coil brush that I showed him. I noticed that the dirty oven liner was on top of the microwave, but said nothing. I rubbed the lights and felt a light layer of dust. He wanted me to point out things that he could take care of then and there but I was afraid he would be here all night. He was very professional and we parted on a pleasant note. I looked around some more but left shortly thereafter to stay with my girl friend for the night before returning home to inspect in full. The final score was in the C+ to B- minus range. The lesser score would have been used in the military during my day, because there wasn’t anything that was exceptional or “Outstanding" enough to promote the final score. I shall award a “B” because I am no longer in the service and my “Top” would say it is GEC.
Response from Clean Expectations LLC

"Sorry I didn't bring extra help but unfortunately we never promised to have extra in the first place. Second as badly let go we have you a 100% of what is expected for the services you got considering the lack of cleaning that has been don on this house and how thick the dust and dirt was. We can't reprint or replace it to it original statis especially when the house had appliances and furniture even the computer was from the 1970s and probably not dusted since then. To give me a scale of a Marine Corp. status you would have to first let me clean a place that was up to par with a Marine Corp. status meeting it would've already been up kept and kept up in the first place. To spend extra time you would have to read the fine print and to take and use a brush that you have given me to clean coils out of your refrigerator is not in The agreement in the first placed. I hope that you have a pleasant time in your clean home that obviously you stated was in a better condition than how it was. We are miracle workers and movers we clean homes and have giving you obviously what you were looking for and out is a clean home."


Stephanie A.
Feb 2017
5.0
Yes, I recommend this pro
They did an excellent job, went above and beyond will definitely use again.
Response from Clean Expectations LLC

"Thank you so much hope that your daughter enjoyed her birthday!"


Daphne L.
Feb 2017
2.0
$90
Sorry to hear this and we weren't able to get this done for you. Thanks let us know if we can be of any help in the future thanks! Get Outlook for iOS From: Daphne Lewis Sent: Tuesday, January 17, 2017 10:45:44 PM To: Stephen Bragg Subject: Re: Cleaning date I am canceling the cleaning altogether. Thursday does not work for me and I can't say what date does. I consider this my loss. Daphne Lewis Sent from my iPhone On Jan 11, 2017, at 6:52 AM, Stephen Bragg wrote: Thank you Get Outlook for iOS From: Daphne Lewis Sent: Tuesday, January 10, 2017 8:07:05 PM To: Stephen Bragg Subject: Re: Cleaning date Yes. Thank you! Sent from my iPhone On Jan 10, 2017, at 7:12 PM, Stephen Bragg wrote: Could I schedule for the 19th at 10am? If ok I can lock that day. Thanks Get Outlook for iOS From: Stephen Bragg Sent: Monday, January 9, 2017 8:32:21 PM To: Daphne Lewis Subject: Re: Cleaning date The 26th will be good. Thanks Sent from my iPhone On Jan 9, 2017, at 12:02 PM, Daphne Lewis wrote: I don't want to take away your family time. What about 1/19, 1/26 or 2/2 @ 10. From: "Stephen Bragg" To: "Daphne Lewis" Sent: Monday, January 9, 2017 8:25:43 AM Subject: Re: Cleaning date If these are the only options I have then I will have to push for the 28th. We typically don't work over the weekend's unless paid extra. It's taking away from our family time. Thanks Stephen and Jennifer Bragg (850) 528-6975 cleanexpectations.org [email protected] Sent from Outlook Mobile From: Daphne Lewis Sent: Sunday, January 8, 2017 6:50:21 PM To: Stephen Bragg Subject: Re: Cleaning date January 21st @ 10 am January 28th @ 10 am February 4th @ 10 am Will need two individuals for dusting and cleaning one bathroom From: "Stephen Bragg" To: "Daphne Lewis" Sent: Tuesday, December 27, 2016 12:50:52 PM Subject: Re: Cleaning date Like to schedule your appointment with us cleaning please let me know available days and times. Thanks Stephen and Jennifer Bragg (850) 765-6912 cleanexpectations.org [email protected] Sent from Outlook Mobile From: Daphne Lewis Sent: Monday, December 12, 2016 7:54:37 PM To: Stephen Bragg Subject: Re: Cleaning date As I indicated below the message went to junk mail. The offer expires May 16, 2017. I will reschedule after Christmas. Sent from my iPhone On Dec 12, 2016, at 7:02 PM, Stephen Bragg wrote: Yes we contacted you back on December 7th and had no response Stephen and Jennifer Bragg (850) 765-6912 cleanexpectations.org [email protected] Sent from Outlook Mobile From: Daphne Lewis Sent: Monday, December 12, 2016 6:30:01 PM To: Stephen Bragg Subject: Re: Cleaning date This email went to junk mail. No one has contacted me to schedule a cleaning for the dates I requested and purchased on Angie's List. From: "Stephen Bragg" To: [Removed member information] Sent: Wednesday, December 7, 2016 12:25:35 PM Subject: Cleaning date Hello trying to reach out to you to see if anyone has contacted you to schedule a potential cleaning date for the purchase that you made on Angie's List? Thank you! Get Outlook for Android
Response from Clean Expectations LLC

"We don't deserve this grade this customer cancelled the service the day of when the work was to be done we contacted her multiple times and she refused to have a date for us"


Jaime K.
Jan 2017
5.0
Yes, I recommend this pro
$200
Great! Honestly the house has never been that clean, except for when we moved into it. I would totally use this company again.
Response from Clean Expectations LLC

"Thank you for the great review hope to work with you in the future"


Ralph S.
Jan 2017
5.0
Yes, I recommend this pro
Jen and Hailey worked hard and long on cleaning our house. They made our house look like a palace. Everything was incredibly clean. They were pleasant to deal with and I hope to be able to use their services in the future.
Response from Clean Expectations LLC

"Thanks so much it was a pleasure working with you and hope we can work together in the future thanks so much! ?"


Andrea S.
Dec 2016
5.0
Yes, I recommend this pro
$90
Great. Very nice experience.
Response from Clean Expectations LLC

"Thank you so much it was a pleasure meeting you!"

Showing 1-25 of 60

Licensing

State Contractor License Requirements

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FAQ

Clean Expectations LLC is currently rated 4.6 overall out of 5.
Clean Expectations LLC accepts the following forms of payment: CreditCard
Yes, Clean Expectations LLC offers free project estimates.
No, Clean Expectations LLC does not offer eco-friendly accreditations.
No, Clean Expectations LLC does not offer a senior discount.
Yes, Clean Expectations LLC offers emergency services.
No, Clean Expectations LLC does not offer warranties.