Bartlett Tree Experts
About us
A Tree Care Industry Association accredited office staffed by the area's only Tree Care Safety Professional and Board Certified Master Arborist.
Business highlights
Emergency services offered
118 years of experience
Services we offer
Residential & commercial pruning, bracing, cabling, disease management, fertilization, insect, lightning protection, pest control, plant diagnostics, shrub inventories & evaluations., soil testing, tree care
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.824 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 8% | ||
| 4% | ||
| 0% | ||
| 0% |
Showing 1-24 of 24 reviews
Grace R.
Aug 2017
We had a storm come through. We lost four trees in our backyard. They were one of the few that we could get to come and give us an estimate. They did really good work. The crew that came to my house was actually from Connecticut but it was still through Bartlett. We had four huge trees come down. He cut up and removed the trees that fell down. Hauled the wood away. That was one of the things I liked about them. Most of the companies here would just put it by the street. But they actually hauled it away. You had piles of decaying trees laying in people's front yards for weeks if not months after the storm. They did a great job. Their estimate was actually less than other estimates that I got and those did not include hauling away.
Charlene C.
Nov 2016
unknown
Dale L.
Jun 2015
The job went well. Contractor hired a crane to remove major limbs and then the trunk in a very safe and controlled manner. Post job cleanup was excellent.
Carl C.
Mar 2015
unknown
Fred A.
Sep 2014
Received three estimates from different companies ranging from $600 to $350 (Bartlett). Scheduled the job on 9/12 and was told they would be here Monday 9/15 between 8-9 AM. At 0805 the truck rolled in, we talked about the job for 10 minutes or so and by 0920 they tree was down, loaded in the truck and the yard all cleaned up. Best price by far, quick response on the job, showed up exactly on time and did exactly what they had said they would do. The crew were great to talk with and answered every question I had. I don't see how you could ask for better service and if ever needed again they will be the only one's I call.
Jerusha S.
Jul 2014
Excellent service.
Rebecca G.
Jan 2014
We hired them because they had done work for us at our previous house and they were very professional. Before each treatment, they notified us by email before they came. It was very good.
Harry H.
Jan 2014
unknown
Response from Bartlett Tree Experts
"Very glad that we could clear the fallen tree form your drive, as well as take care of the other hazardous trees near the house. We look forward to keeping your trees happy and your property safe for years to come. Brian Kelley Arborist Representative"
Brian P.
Jan 2014
I have been using their services for about three years. They are friendly and punctual. They do what they say they are going to do and stick to the price that was quoted. The work has turned out fine.
Response from Bartlett Tree Experts
"Thank you for the ongoing trust you place in Bartlett. We value you as a client and look forward to taking care of your trees for many years to come. Brian Kelley Arborist Representative"
William H.
Jan 2014
They were expensive, but you get what you paid for. I have had some fly-by-night people and they provided great quality and had all of the needed equipment. The work they did was great.
Response from Bartlett Tree Experts
"Thank you for your business, please call us for any of your tree care needs in the future. As always, any input is appreciated. Mike Michael J. Lindsey, CTSP, ISA Certified Arborist Arborist Representative"
Virginia W.
Jan 2014
Brian Kelly was the director on site. It was a lot of work and they were able to complete it all in one day. They cleaned up very well after completing the job and got someone in to grind the stumps. We really liked their willingness to work around our schedule, the price, and the quality of their work. We were very pleased with the price and were surprised on how low the cost was. It was a very good experience.
Nancy B.
Nov 2013
I called Don Pumphrey and asked him for his advice on the trees in my yard since he had done work for me before. He gave suggestions as to what to save and what to prune in order to clean up the yard for appearance and to give better access to the driveway. He suggested taking out several small trees and clearing out some very large vines. He recommended a cable on one of my flowering trees to reduce the risk of branch failure. He recommended things I hadn't thought about but agreed it would be good to do. He said they could take the large Live Oak limb off a playhouse in the wooded area. Don came out again and walked my yard with the man in charge of overseeing the work to be done in order to make sure everything was understood. When Bartlett Tree Experts came out, they worked quickly and efficiently and if I saw something I felt they missed, they took care of it right away. They cleaned up really well and I am very pleased with the results. I can hardly tell where the cuts were since they did such a good job blending the cuts in with the other branches. However, I can see a wonderful improvement in the look of the yard! The man that oversaw the job walked the yard with me upon completion and immediately fixed anything that didn't look quite right to me, and he was pleasant about it. I would certainly use them again.
Response from Bartlett Tree Experts
"Thank you for your continued confidence in Bartlett Tree Experts. I have passed your compliments on to John Colavecchio, the foreman for your job, and he says "Thank you, it was his pleasure to help you improve your landscape." Thank you for your business and we will be in touch soon to schedule the annual inspection of your cable. Michael J. Lindsey, CTSP, ISA Certified Arborist Arborist Representative"
Malinda J.
Sep 2013
Actual limb removal was done satisfactorily. However in cleaning up , they forgot to remove debris on roof. And most egregious of all, the truck tore down the cable/internet wires for service to our house. It was total absence of professionalism on this. One person could have been on top of truck and held wire up for truck to pass under...
When I questioned them about this, I was informed it was my problem not theirs...a flippant answer and that I should call Comcast. They even chuckled about it. Comcast was also totally unresponsive as they were involved in thousands of new students arriving for Fall semester at FSU. We were without cable/internet two days and a kindly neighbor with some expertise finally replaced the wire to the pole where it had been attached.
We do NOT recommend this tree service to anyone.
When I questioned them about this, I was informed it was my problem not theirs...a flippant answer and that I should call Comcast. They even chuckled about it. Comcast was also totally unresponsive as they were involved in thousands of new students arriving for Fall semester at FSU. We were without cable/internet two days and a kindly neighbor with some expertise finally replaced the wire to the pole where it had been attached.
We do NOT recommend this tree service to anyone.
Response from Bartlett Tree Experts
"We are most grateful for the opportunity to do your tree work. At Bartlett, we pride ourselves on quality, professionalism and customer service, yet somehow we failed you in these areas. This is a rare occurrence for us and our entire staff is deeply apologetic for any inconveniences we may have caused. We have used this as a learning experience and vow to correct these type mistakes going forward. Relationships are very important to us and we like to consider our clients to be our friends. Though we may have started off rough, we are dedicated to providing you superior service in the future and growing our friendship. Brian Kelley Arborist Representative"
Rob M.
Aug 2013
Work was done in a quality manner with minimal impacts to our yard and the surrouding vegitation. Bartlett's was not the least cost vendor for this work, but they indicated they could perform the services quicker than the lower cost vendor. This ended up not being the case. The work was done piecemeal over a 2 week period. This is the only compliant that I have with this firm.
Response from Bartlett Tree Experts
"We appreciate the opportunity to work on your property. We are thrilled that you were happy with our overall quality and workmanship. However, we’d like to extend a sincere apology for the scheduling conflicts. July and August were quite difficult months for us, with the seemingly endless rain. We’d like to thank you for your patience and understanding, allowing us to complete this work when feasible. At Bartlett, we value our relationships with clients and look forward to expanding upon our friendship in the future, through superior service and professionalism. Brian Kelley Arborist Representative"
Ann G.
May 2013
They were prompt, polite, friendly and efficient. They dealt beautifully with several difficult trees due to either being very large and near the house or completely unclimbable and hard to reach.
Response from Bartlett Tree Experts
"[member name removed], Thank you for your continued confidence in Bartlett Tree Experts. We look forward to continuing to help you maintain your trees and shrubs."
John S.
Dec 2012
I was impressed with the attention to detail and safety. This crew worked efficiently and were done with the task in about 2 1/2 hours.
James O.
Oct 2012
See above.
Response from Bartlett Tree Experts
"Thank you for your praises. We appreciate your business and look forward to helping you maintain your trees in the future. Mike Lindsey Arborist Representative TCIA Certified Treecare Safety Professional ISA Cert. Arborist # SO-5290A"
Maria S.
Jun 2012
During one of our crazy summer storms, we had a Sweetgum tree fall and hit our roof, bringing a nearby Magnolia tree down with it. Within an hour of calling our insurance, a representative from Bartlett was at our house to survey the damage and had his men there within another hour. These guys worked until the sun went down, tarped the house and finished the job on Saturday. They did a tremendous job removing the trees and clearing the debris. In a bad situation like that, it's great to have this kind of quality. They were courteous, professional and efficient. I'd say they're a little on the pricey side, but sometimes you do get what you pay for.
Response from Bartlett Tree Experts
"Thank you for the opportunity to help you. We were glad to assist you after the storm and look forward to helping care for the trees on your property for many years. Mike Lindsey Arborist Representative The F.A. Bartlett Tree Experts Company TCIA Certified Treecare Safety Professional ISA Cert. Arborist # SO-5290A"
Lee S.
May 2012
They were really good. They came and did the job and didn't take long to do it.
Response from Bartlett Tree Experts
"Thank you for your positive comments. We appreciate your business."
Joseph G.
May 2012
Don Pumphrey was a wonderfrul man to work with. He had a genuine regard fo the health nad appearance of our trees. He supervised the crew as they worked and did a follow up visit to make sure we where happy with the work. The crew was professionaland enjoyable to interact with. the cleanup was great. they even blew off the accumulated leaves on the roof.
Response from Bartlett Tree Experts
"Thank you for the oppurtunity to help you care for your Live Oaks. We enjoy helping preserve Tallahassee's tree canopy."
Jane K.
May 2012
We are happy with it. We knew exactly what they were talking about. We wanted an arborist and not just one who chops up the trees. These guys really seem to know and they are working on the tree now. They understood what we were concerned about, gave us options on what to do and prices. The first time they came out, we talked it all over with them and we agreed. It was just a very easy thing and we felt the confidence in what they did. They have been excellent so far.
Response from Bartlett Tree Experts
"Thank you for your positive feedback. The Tulip Poplar is alreading showing improvement from the root invigoration treatment. I look forward to helping you maintain you trees for many years."
Virginia W.
Nov 2011
recommend them.
Response from Bartlett Tree Experts
"Thank you for your business. We appreciate helping take care of your trees."
Joyce K.
Nov 2010
They know what they are doing. They are very professional. Make sure they are one of your three estimates you get. They are professional and ethical.
Response from Bartlett Tree Experts
"Thank you for your feedback on the removal that we performed on your property. It was a pleasure to work with you. I'm confident that the pruning and removal plan that we've developed together for your trees will ensure their health and longevity. We at Bartlett are thankful that you've given us the opportunity to share in the pride you take in caring for them. Mike Lindsey Arborist Representative ISA Cert. Arborist # SO-5290A"
Lesley N.
May 2010
It was fine. They came when they said they would and did what they said.
Licensing
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FAQ
Bartlett Tree Experts is currently rated 4.8 overall out of 5.
Bartlett Tree Experts accepts the following forms of payment: CreditCard
Yes, Bartlett Tree Experts offers free project estimates.
No, Bartlett Tree Experts does not offer eco-friendly accreditations.
No, Bartlett Tree Experts does not offer a senior discount.
Yes, Bartlett Tree Experts offers emergency services.
No, Bartlett Tree Experts does not offer warranties.