Serving the area for over 20 years, River Lane Outdoor is your trusted choice for dynamic landscape design and installation as well as sod services. We offer residential and commercial services, and can assure your satisfaction with your project. We have the knowledge and the integrity that you would expect from your trusted landscape professional. Give us a call today for a free estimate!
Hired Trimac for lawn service. Billed for services they had no intentions of delivering. Did not provide any services for several months, but continued to send bill and cash checks. Complete fraud. Stay away from Trimac. Refuses to return phone calls or emails.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Terry G.
05/2013
N/A
was kind of slow in responding to questions about details before installation. Instillation was quick and done in one day, but they left 14 pallets stacked in the middle of my drive way & 16 bags of trash old sod. I moved the bags so my trash will pick them up . I have contacted Josh twice about the pallets which they get a deposit back from, still have not picked up!
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
Carol R.
05/2013
N/A
Very polite crew!
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
jan t.
09/2012
N/A
I was amazed when I came home from work and saw my yard. They have only come once so far, but exceeded my expectations. Love Trimac!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$40
Thalia L.
05/2012
N/A
The landscaping was completed as promised. I still wish I had more color along the house. Josh was very businesslike and professional. His crew worked very hard and were very neat. I guess my only issue is that I feel it was very expensive considering the type of plants that we selected.
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
4.5
Yes, I recommend this pro
$1,500
john C.
05/2012
N/A
All old grass was removed , however the yard was not leveled very well. None of the workers spoke english. I've watered 4 hours aday. All is looking well, just not too level, maybe it will level out...
Rating Category
Rating out of 5
quality
3.5
value
3.5
responsiveness
4.0
Yes, I recommend this pro
$1,500
john p.
05/2012
N/A
they were extremely easy to work with, gave a great price and service and I definitely recommend them.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
4.5
Yes, I recommend this pro
$1,000
Kaye S.
04/2012
N/A
professional and courteous
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
4.5
Yes, I recommend this pro
$1,200
abbie p.
01/2012
N/A
great job! abbie p.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
$100
Madeleine T.
09/2011
N/A
Josh is not reliable to keep this word and customer service as promised when he was hired about 5 months ago. After sod installation he offered weekly mowing and chemical treatments as necessary. He did not returned phone calls when we noticed weeds. One of his crew member came and we noticed progress for about 2 months. When weeds started to come back Josh was contacted but didn't bother to call back. Service was cancelled a month in advance because his prepaid terms. We did not received service for the last two weeks he received payment.
Rating Category
Rating out of 5
quality
0.5
value
2.0
responsiveness
0.5
Patricia J.
05/2011
N/A
He did an amazing job! Always returned my calls fast & listened to what I wanted done. All of the guys were friendly but also all about getting the work done. I had changed my mind on a couple things & they changed it with no problems. The price for everything I had done was what I had expected which is good because I had a set budget, but after seeing the work done, it was beyond worth the cost. I would absolutely reccomend this company to anyone looking for a landscaper.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jim B.
04/2011
N/A
Have referred to 7 other families all of whom are signing on to service.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
$200
Ro R.
04/2011
N/A
Very informative, very professional. Very nice to have someone who acts professional and does quality work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$300
Keith B.
04/2011
N/A
Nice guys. Great work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
3.0
Yes, I recommend this pro
Kathryn T.
03/2011
N/A
Has just started, but works very fast. Good job so far.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
$3,000
Jon W.
03/2011
N/A
On time ,completed as agreed upon, I would highly recommend this tree srvice.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Elizabeth T.
03/2011
N/A
Though there was a glitch in the starting of the project, due to Mechanical problems by the company on their equipment, the work took a little longer to complete, but they did a great job, and the time constraint wasn't an issue. The did a complete spring clean up, repaired and set our sprinkler system, and hauled away all the debrie. They are now responsible to continue to maintain our lawn, and will be doing further landscaping changes/designs as we go forward. The operations manager gets a 5 from me in communication and taking care of the issues as they came in a timely manner..
Rating Category
Rating out of 5
quality
4.0
value
3.5
responsiveness
3.5
Yes, I recommend this pro
$800
Angel M.
05/2010
3.0
For a year now we have had Josh Fletcher and his crew servicing our lawn for mowing, flowerbeds, and chemical treatments. The crew that mows and edges is very quick and professional. They don't always come on a regular basis but when they do come, it looks good. There have been many times when trimming the palm tree and ferns was requested and was forgotten on several occasions. And bug and/or weed spraying was requested and not done without additional emails and phone calls. Josh is professional in his communications with me but not reliable to keep his word.