Dirty grout Be Gone

I hired these "pros" based upon the reviews I found on line. Erik from Dirty Grout Be Gone informed that this business was recently sold to him (or both men - not sure at this point). They (Erik & Nick) did not complete the project. In fact, they used two different colors of grout and caulk in the bathrooms. At first I thought they would make everything all right and finish to my satisfaction. After two trips and work days the work was still incomplete. Erik offered to complete the work on a Saturday when we would be out of town. I made arrangements to have someone let him in. Nothing was done and multiple messages to his cell and work phones have produced no response since. The floor grout in one of the bathrooms is still coming up and not sealed. The grout and caulk is STILL two different colors. I will say that part of the project was done fairly to my satisfaction, although I constantly had to point out during the first day that the grout coloring was not evenly distributed. I am very sorry to leave so negative a review. it's not something I like to do. My value rating reflects the value for the little work that has been complete. Had everything been done to satisfactory levels (not exemplary, just satisfactory) the stars would have at least been 4. Can't do it.