Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
BOB'S TV
Home Theater Wiring - Install, Repair or Conceal, Home Theater System or Media Center - Install, Home Theater System or Media Center Repair Service,
About us
FAMILY OWNED & OPERATED. LICENSE #: 1997-2140-31050 1996-780-92101. WILL TRAVEL TO MARION Sumter,& LAKE COUNTIES.
Business highlights
40 years of experience
Services we offer
Blu ray, CUSTOM INSTALLATIONS, HOME AUTOMATION., LCD, LED) HOME THEATER, Lighting Control, STEREO EQUIPMENT, TV Sales(Plasma
Accepted Payment Methods
- CreditCard
Reviews
4.626 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 77% | ||
| 15% | ||
| 4% | ||
| 0% | ||
| 4% |
Showing 1-25 of 26 reviews
George K.
Nov 2015
unknown
Robert S.
Nov 2015
unknown
David I.
Aug 2015
unknown
David I.
Jan 2015
unknown
Mabel M.
Apr 2014
unknown
Kenneth W.
Oct 2013
Excellent
Carol A.
Apr 2013
They say they don't charge a delivery fee but they charged us $200. They told us when we bought that they stand by all the products they sell and that they would be there for us to take care of anything we might need. We believed them because we thouht they had a good reputation. That was in 2009. In 2012, when our Mitsubishi unit didn't function properly, they told us there is a defect in the unit and Mitsubishi wouold have to suppply the part. They were of little help in getting us in touch with Mitsubishi. When we finally reached someone at Mitsubishi, it was someone in the Phillpines that said Mitsubishi does not make that TV anymore and does not have the parts but that Mitsubishi offered to replace it at our expense for an $1800 TV (that we would pay) of some name we've never heard of. We have had Panasonic TVs for years and have never had any problems nor have we had any problem with the Panasonic we purchased from Bob's TV. We would have never bought the Mitsubishi TV but for the push by Bob's TV regarding that unit. Because of the indifference in how they have handled this situation, we now question whether or not Bob's TV knew long in advance that Mitsubishii would be discontinuing that product and we would have no service available and whether or not our unit was discounted to them to get rid of at the expense of the consumer/us.
Response from BOB'S TV
"Our delivery and set up fees are included; the $200 charge was for the labor for wall mounting and running cables through the wall only. All charges were mentioned to (Member) before the delivery and were also included on the invoice. We did reach out to Mitsubishi on our end when we first heard of the defect from (Member), at which time they informed us that only the customer could call to remedy the situation. We then gave (Member) the Mitsubishi customer care number and explained what steps she needed to take when she called. I apologize if you were at all unhappy with our services and feel that we did not do all we could to make this a pleasant experience. We do wish this had gone better for you, but feel that we did everything in our power to take care of the issue. As you can see from all of our other reviews, we take great pride in our work and have a great track record with pleasing our customers."
Sam C.
Jan 2013
I liked the way he handled the work. The problem was hard to diagnose and he never did solve it completely, but it went away and after I brought it home for a month, it has come back. I am probably going to take it back to him, but he didn't charge me anything. He could have charged me and I would have paid him, but he didn't. He couldn't find the problem, but that may not be fair. I probably might use his services next week.
DeEtta G.
Jan 2013
The work was very satisfactory! They charged us for the repair, but the problem eventually came back, so on the second visit, they swapped out our TV. Instead of refunding that initial charge for service, they just swapped the TV. I would recommend them!
Bob E.
Dec 2012
The service went very well overall. The system has been upgraded since, but the work they had done was great! I don’t recall any issues or problems.
Ken D.
Dec 2012
Overall, the experience went well. There weren’t any problems.
Kathleen W.
Dec 2012
Tv lamps are expensive and I believe the lamp was the same price as others of same brand... The year before the lamp had burned out when the tv was just two years old... Bought cheaper one then from an independent repairman but it was off brand and didn't last long... No problem with lamp from Bobs TV. As for burned out tv cost was $135 i think...steep for a 15-20 year old tv but worth it to have one size I needed for the space it fits. I chose to do it... They warned me it would be pricey... I believe they have been honest.
Maxine M.
Dec 2012
They were wonderful! Their price was higher than others, but their service made up for it. We were very happy with them.
Joan W.
Dec 2012
They’re a reputable place and did a good job for what we wanted!
JIM T.
Dec 2012
The experience was okay overall. They were unable to find the part that needed to replaced and charged us $75 just to diagnose the problem. The technician did try to find a TV stand for us and followed up with us on that.
Ruth R.
Dec 2012
They’re reputable! Everything was ready and on time.
Donnis G.
Dec 2012
They’re really nice and the same people have worked there for years. It’s a small, family-owned business. They are a bit more expensive than other places like Best Buy, but they were good to work with overall!
Brenda C.
Dec 2012
The service was fine. They were really honest and I would go back to them again if needed!
Richard O.
Dec 2012
The service was good overall. They showed up when they said they would, did what they said they were going to do and we haven’t had any problems.
Wes B.
Dec 2012
The service was really good overall. They came right out and the work didn’t cost very much at all; they could’ve told us it was a much bigger problem than it really was!
Lorraine G.
Dec 2012
The service was good overall. They went out of their way; they were unable to find the right part so they built the part in their shop.
Kim C.
Dec 2012
The service has been excellent. They’ve done quite a bit of things for us and we’ve never been disappointed. They’re very good at customer service and we’ve been pleased overall.
HERBERT E.
Oct 2012
It went as above writen
Jack M.
Jan 2012
We could'nt have been more pleased with the response and knowledge of the people we dealt with at Bob's TV. They were professional, honest and willing to answer any and all questions. I look forward to dealing with them in the future.
Louise M.
Aug 2011
He was unbelievable, just fantastic to work with. He clearly knew what he was doing. I would highly recommend him to anyone!
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
BOB'S TV is currently rated 4.6 overall out of 5.
BOB'S TV accepts the following forms of payment: CreditCard
No, BOB'S TV does not offer free project estimates.
No, BOB'S TV does not offer eco-friendly accreditations.
No, BOB'S TV does not offer a senior discount.
No, BOB'S TV does not offer emergency services.
No, BOB'S TV does not offer warranties.