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Reviews
1.01 Reviews
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Showing 1-1 of 1 reviews
Marilyn N.
Aug 2011
Stereo and Home Theater System Service, Auto Accessories
After several visits to World of Sound we contracted to install two CB radios (Midland 75-822). One of these on a new Vespa 300 and another on a new Burgman400. We were subsequently contacted by them to bring the Scooters in on July 18, 2011 for the installation. We did so, and on that date it was determined that they did not have all the parts needed to complete the job. They agreed to get the parts and to contact us. Subsequently, on August 4, 2011 we again brought the scooters in, having been assured that all parts were now available.
At the close of the day, we contacted them regarding the completion of the job. We were told that they needed to have them the following day as well. Several times on the 5th we visited the worksite only to find that our work was not being done and they were working on other installations. We were again told that they would need our bikes until Sat. the 6th. We again visited the worksite and were told that they were having problems with the installation.
On Saturday, we demanded to have the bikes returned. At that time it was determined that they still did not have a lower cord to connect the bike helmet to the radio. It was also at that time that we noticed that the Vespa would not start and that the paint had been damaged. World of Sound denied doing either of these things and insisted that the paint was always damaged and the bike never started by using that brake. I refused to ride the bike without 2 hand brakes and it was left until Monday, Aug 8. At that time we stopped payment on a check we had given them.
On Monday we were told the owner was on vacation and not available until Wed. When we went there ,he was there. He agreed to reduce the price by $200.00 and to fix the brake. He demanded $1000.00 in cash and would not release the Vespa. He also agreed to make the appropriate cords to attach the helmets to the bike.
Several days later we were told that he could not make the cords and we are now left with two very pricey CB's that do not work and truly have no prospect of working.
At the close of the day, we contacted them regarding the completion of the job. We were told that they needed to have them the following day as well. Several times on the 5th we visited the worksite only to find that our work was not being done and they were working on other installations. We were again told that they would need our bikes until Sat. the 6th. We again visited the worksite and were told that they were having problems with the installation.
On Saturday, we demanded to have the bikes returned. At that time it was determined that they still did not have a lower cord to connect the bike helmet to the radio. It was also at that time that we noticed that the Vespa would not start and that the paint had been damaged. World of Sound denied doing either of these things and insisted that the paint was always damaged and the bike never started by using that brake. I refused to ride the bike without 2 hand brakes and it was left until Monday, Aug 8. At that time we stopped payment on a check we had given them.
On Monday we were told the owner was on vacation and not available until Wed. When we went there ,he was there. He agreed to reduce the price by $200.00 and to fix the brake. He demanded $1000.00 in cash and would not release the Vespa. He also agreed to make the appropriate cords to attach the helmets to the bike.
Several days later we were told that he could not make the cords and we are now left with two very pricey CB's that do not work and truly have no prospect of working.
Sarah G.
Feb 2011
Stereo and Home Theater System Service
HORRIBLE
Licensing
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FAQ
WORLD OF SOUND INC is currently rated 1.0 overall out of 5.
No, WORLD OF SOUND INC does not offer free project estimates.
No, WORLD OF SOUND INC does not offer eco-friendly accreditations.
No, WORLD OF SOUND INC does not offer a senior discount.
No, WORLD OF SOUND INC does not offer emergency services.
No, WORLD OF SOUND INC does not offer warranties.