We'll Floor U Inc

Mark was great. He showed up on time and working time frame was met.

Great job Robert and crew were the best

Went well.  Large selection at the store.  The owners were very helpful throughout the process.

I had made it clear that the installation of the laminate wood flooring had to be on schedule because a closet design company was installing new closets the next day.  We'll Floor U was supposed to be there by 8:30 in the morning.  When they did not arrive by 9:00, I called the shop, only to find out that the guy who was supposed to show did not, and they pulled another installer off another job in order to get the job done that day.  He arrived around noon, and did not complete the job until 8:30 that night.  While I am appreciative of them getting the job done, I ended up helping clean up the mess in order for them to get done and protect the flooring that was laid down.  The installer was not able to put the closet doors back because he didn't have the right shims and it was too late to get them that  night.  He came back a couple days later and completed the job.  When it came to settling up with We'll Floor U on the cost, they quoted me a price for the carpet that was not originally quoted.  I had been given a written contract on the cost of the laminate wood flooring, but the area rug cost was added a couple days later and the quote was given to me over the phone.  The original quote that was given me by Tim was $514.47, and I repeated this price back to him to make sure I heard correctly.  When I called to pay the remainder of the bill after the installation, Tim insisted that he never gave me that quote, and that I owed $580 for the area rug.  I ended up paying the $580, because I had nothing but his word on the $514.47.  How I would have come up with a number like that out of the blue is beyond me, but I will not do business with them again.

unknown

No issues.

Installers were professional.Flooring looks great.Sales staff was helpful and knowledgeable.