About us
Stairmaster offers master craftsmanship! With over 30 years in this trade, we offer all styles of stairs and railings including old world or contemporary. Reliability and quality is our priority. We offer the complete remodel of existing stair ways, including a large variety of hardwood treads, handrails as well as wood and metal balusters. We offer free estimates and speak both English and Spanish.
Business highlights
Se habla espanol
23 years of experience
Services we offer
Remodel Staircases & Handrails
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.820 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 5% |
Showing 1-20 of 20 reviews
Greg H.
Dec 2023
Great company! Absolutely beautiful work. Would definitely use them again. Joe is the best!
Greg H.
Apr 2022
Very high-quality work, on time with the price quoted, good people to work with.
Joseph K.
Feb 2021
Does quality work...on time and very knowledgeable
Benjamin W.
Oct 2020
Does quality work made suggestions to make sure the work was to code and built it far beyond code.
Neil K.
May 2020
The work is not finished, 3 weeks out. It was estimated for 2 days and is still NOT finished on what we agreed upon. The owner is keep lieing to me that he will come and finished it but 3 weeks later nothing happened.
Response from Stairmaster
"Hi Neil, I am so sorry you feel this way. I care about our customers and giving a quality job. Please reach out to me and we will make it right. Thank You, Joe."
Ann S.
Dec 2019
The quality of the work is absolutely beautiful. They were very easy to work with and did the work quickly.
Robin M.
May 2018
After another construction company tried to install, a crooked and poorly stained stair railing, I reached out to Quality Stairs and Woodworking. They far exceeded my expectations, and everything about the process was awesome. The stairway railing looks great and is very stable. Their product and installation was great. Since that other company took our railing with them, we needed something right away. It was completed that very week. Both Joe and John are awesome and really know their stuff!
Susan G.
Apr 2018
The experience we had with Joe Johnson and his team couldn't have been better. They were very respectful of our home and were extremely careful. They listened to our input and were very polite. The craftsmanship was excellent!!
Leslie O.
Jan 2018
They were extremely clean and confident. They worked tirelessly until the job was done. We are more than pleased with the results.
Anne N.
May 2017
It's been easy and great working with Joe and his team. He was excellent at keeping me up to date on the status of the project. And the quality of the work was fantastic. I would totally recommend them!
Mark M.
Apr 2017
After way too many failed contracting experiences, it was fantastic doing business with Joe and his team. I highly recommend them, something I never do lightly, and I will use them in the future next time it is necessary for one of my businesses or my home. Thank you, Quality Stairs & woodworking, for a job well done!!!
Giovanny E.
Sep 2016
N/A
tt cust / will go forward with (HA) contractor
Shari R.
Jul 2016
The people who installed my bamboo flooring tried to replace my stairs, hand railings and balusters. They assured me they could do a good job. Unfortunately, they did a really terrible job. About half way through, I told them I no longer wanted them to continue, and started a search on Home Advisor for someone truly capable. Quality Stairs and Woodworking did an EXCELLENT job. I couldn't be happier. This was an expensive experience for me, but certainly worth it in the end.
Response from Stairmaster
"Thank you Shari, it was a pleasure working with you:-)"
John W.
Mar 2016
Joe is fantastic. He is an artist when working with wood. Turn our disappointment from our stair installation to a wonderful fix plus the railings he installed are awesome. Would recommend him to everyone if you need new stairs and railings done in your home or business.
Response from Stairmaster
"John and [Consumer name withheld at their request] Thank You two for allowing us to provide you a beautiful entrance to your home. We greatly enjoyed our time in your home!"
Karyl D.
Feb 2016
father & son team work well together.Feel comfortable with them in home. We had to forgo one project, and once we re-negoated price, we were happy.
Response from Stairmaster
"Thank you for your kind comments"
Lawrence S.
Jan 2016
Reliable, creative project problem solver. We ended up with a top quality result more functional and attractive than we ever anticipated.
Response from Stairmaster
"Larry, We always do our best and make sure we leave you with a beautiful product. Thank You for allowing us the opportunity!"
Larry G.
Nov 2015
Joe built us a great staircase, solid, sturdy and nicely done. We are bringing him back to do custom handrails for both sets of stairs. Will report back on how that went.
Response from Stairmaster
"Larry, Thank you for the opportunity. We strive to provide quality. We greatly appreciate the nice complement! Joe"
Val B.
Oct 2015
Excellent wood work, very reliable, Joe listen as to what I wanted and even put his own touches on front stairs making the stairs look even better! Very honest - I enjoy talking with Joe and his son!
Response from Stairmaster
"Val, It was a pleasure working with you! Thank You!"
Jim G.
Jun 2015
He is very trustworthy and I am sad that he no longer services my area.
Response from Stairmaster
"Jim, Thank You for the opportunity and your kind comments."
Alice B.
Jun 2015
His work is quality and and is excellent. He is very particular, easy to work with and very honest. We have hired him several more times. As a matter of fact, he is doing some work for us now! Needless to say, we are very pleased with his work and if we were to need more work done, he would be the first person we would call.
Response from Stairmaster
"Alice, We enjoyed working in your home and providing a quality and beautiful job. Thank You!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Stairmaster is currently rated 4.8 overall out of 5.
Stairmaster accepts the following forms of payment: CreditCard
Yes, Stairmaster offers free project estimates.
No, Stairmaster does not offer eco-friendly accreditations.
No, Stairmaster does not offer a senior discount.
No, Stairmaster does not offer emergency services.
No, Stairmaster does not offer warranties.