MR PRO HOME IMPROVEMENT

They did a great job. I've been wanting that door changed ever since I bought my home. Looks great and couldn't be happier.

Called and left message and contact info and never heard back

Jim did not provide a quote nor state the reason for not following up.

Very well. Work was done on time and budget. Matthew showed flexibility and offered suggestions in addition to professionalism.

They do not offer this service. They only pressure clean, which I've already done.

Jim called me less than three days after I found him on Angie’s list, he did a good job, so we decided to hire him to replace another two doors for us.

Came, looked around and measured and never responded after he left. Called him multiple time, messaged... looks like he disappeared. Would not recommend him.

Awful. Mirrors were not level Bathroom lights didn't work after new lights were hung. Did not understand that 60" countertop went with two 30" cabinetrs and 48" countertop went with two 24". Cut 60" countertop to 57" and I had to pay to order a new one.

I called Wednesday morning and left a message which wasn't returned. I called again Thursday morning and got a hold of Jim. He committed to coming between 4:00 and 5:00 pm. He didn't show and didn't call. I called him again after 5:00 but he didn't return my call. A big waste of my time.

Great results! Jim D'Ambrosio was knowledgeable and did a good job repairing the door.

He came and he did fix the lock like he said. He was going to replace the whole thing. He said he would be back, he never showed up. The work was good, which he did, but he never followed-up. There were no additional fees. Overall, he did the work, he did a good job, but he never followed-up. I'd give him a C. The cost seemed reasonable. His showing up was good, he didn't call me back. While he was here, his professionalism was good.

I live in New York and own a home in Florida which makes getting work done a bit more challenging. Jim was nothing short of amazing in every way. He was quick, reliable, honest, reasonable and did great work. Not a single glitch. How many contractors can you say that about? I am absolutely thrilled to have found him!

Mr. Pro was responsive to my call and showed up when he said for the initial appointment. He installed two new gates for us and panels besides the gates. It took him all day to complete the job. The gate latch does not line up correctly and the doors were completely cut wrong and uneven. They look horrible. Not only was the work poor but he left the old wood piled up beside our house and left a pile of trash at the other side of our house. The water softener install was a nightmare as well. He installed the water softener and connected it to the wrong water line. When he turned it on it flooded our garage which soaked a large roll of carpet we had in our garage that was brand new and water ran into our laundry room within our home. I quickly tried to move the carpet and clean up and did not bother to help clean anything up. He also used the wrong glue to attach the pipes and after he finished the job and left we realized just how badly his install job was. He attached the backwash line to the wrong line so as soon as the water softener went through it's backwash cycle it flooded our garage again so we had to pay a plumber to come out and fix his mistake and clean up yet another mess. The plumber told us it was installed completely wrong so we ended up paying double the amount- the handyman and a plumber to correct his mistake.

Rather impressive from start to finish. Made certain to obtain business card for future reference.

Never heard back from them after I email them on Tuesday.. this is Thursday.. I even provided my cell number,,, Start from the bottom of the emails and work your way up..

The one time I spoke with him he offered excuses about his cell phone provider I told him if I was running a business I would change my provider in order to protect my reputation and my customers. He offered some excuses but they were not sincere. He's unresponsive, unpredictable and unreliable. BIG MISTAKE

Showed up as promised and performed the work professionally. The doors were like brand new and well worth the price.

Mr. Pro apparently isn't much of a pro when it comes to returning phone calls from potential customers. I called the morning of April 13th and left a detailed message to inquire about getting my front doors repaired. It's now June 1st and I have never received a return phone call. My guess is this is the typical case of a contractor ignoring a small job because it won't make him as much money. I guarantee if I had left a voicemail saying I needed several windows and doors replaced, I would have gotten a call back the same day. Too bad. Had Mr. Pro been responsive on our small job, we likely would have hired him later on to do bigger jobs for us. We'll be going with other companies.

Said he'd call back and come out to do job - never called me again even after I reached out two more times. Complete waste of time and unprofessional.

He was good. He was nice and polite.

It was fine. It was good. Yes. One came out. The work took half an hour. The responded in an timely fashion.

Very well. High quality work at a reasonable price.