**$25 for $40 Credit Toward the Repair of any Jewelry** We are a small friendly store carrying a multi-million dollar inventory of the most fashionable Platinum, 18K, 14K, diamond and gemstone jewelry and watches. Some of our best known designers include Claude Thibaudeau, Denny Wong, Ziva, Cordova, Gelin and Abaci, Bellaire, Luminox and one of a kind custom pieces by resident designer Shane Socash. Don't forget we also buy and sell Gold/Silver/Platinum/Palladium in nearly all forms.
Appraisals - Antiques, Design, Items. Jewelry Sales, Jewelry, Repair.
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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98% | ||
2% | ||
0% | ||
0% | ||
0% |
"Ouch [Member Name Removed], this hurts. If you check back through your messages you'll see I responded in less than 24 hours. We buy the items you have as I responded and would love for you to bring them in for us to have a look at them. Flippantly throwing out negative reviews really hurt people that are trying hard. My business is my life and I strive to answer all texts, emails, phone calls, phone messages, texts through our website, texts from Yelp, texts from Angie's List, messages from Facebook, messages from Instagram, messages from Linked In, and clients in our store. There are a myriad of ways for people to reach out to me, and sometimes these systems take time to alert me."
"It's disappointing and unfortunate that we let you down. As our reputation would suggest, we get it right dozens of times a day but we are human and in our humanity, we're imperfect. We have always wanted our clients to get the most for their items, historically it's with us, but we're always the first to recommend another company if it's an item we either don't need or think you can do better with elsewhere. I hope that the place that offered you tens of thousands of dollars for your item is one of the places we recommended you visit. While I support our decision to only buy items we have a need for, when we turn down an item we should do it politely and respectfully."
Shane Socash and his assistants Zach and Brad skillfully examined my estate jewelry, cheerfully answered my questions, explained the difference in pieces as they sorted.
As this was my parents estate, they where especially sympathetic and caring and paid a very good price for the estate.
"Mrs. [Member name removed], I'm so sorry to hear your concerns you have expressed. Call us right away at 727-327-2646 and I'll see if I can put your grouping back together in case of you are wanting to shop around at other companies. This is our first partially bad review of 58 and I would love the opportunity to help resolve any concerns you have. For over 40 years we have had people come in, get an offer to purchase their estate (coins or otherwise) take it to shop it around, only to return later in the day to ultimately sell it to us because our offer was higher. It's the primary reason our shop is exceedingly busy. Please let us help."
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