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Puroclean Emergency Restoration Services

Mold Testing & Remediation, Water & Smoke Damage, Carpet Cleaning

About us

When water or fire damage occurs in your Saint Augustine-area home or business, call PuroClean Emergency Restoration Services to start your journey to full recovery. Owner Russell Benes and the team know how challenging water damage, mold damage or fire damage can be to you and your family. It’s not the time to choose the wrong provider. PuroClean has a proven combination of training, state of the art equipment and efficient relationships with insurance and other partners in your area. Our recovery systems have been successfully used thousands of times across the nation, as well as in Florida.

Business highlights

11 years of trusted experience
Emergency Services Offered

Services we offer

Emergency Water Damage 24/7! Call now for Water, Fire, Mold and Biohazard. Located in St. Augustine, FL. Water extraction, Fire restoration, Mold remediation, Biohazard cleanup. Insurance Repair Specialists.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Showing 1-2 of 2 reviews

David G.
07/2017
5.0
Russell and his team did an outstanding job! They were contacted at 10:30PM on a Saturday night. Within minutes, they were arriving and mitigating the damage and removing the water. He answered all questions that came up throughout the experience. He stopped by every morning to check on the drying process for the next week (lots of water damage!). He made lots of recommendations moving forward too! Without hesitation, I would recommend Russell and his team. They provided exceptional service!
Description of Work: Pipe in our upstairs bathroom broke, causing extensive water intrusion in the walls, bedrooms, etc... We had water everywhere!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna D.
10/2016
1.0
Gerard their rep, came out and looked at the house. He said it would be $9 a square foot which would be $18,000. I told him that I had other estimates to look at and he walked away and made a call. He came back and said he could give me $7 per foot as a "special rate". But he said I had to make a decision right away. I had the second company come out and the second company gave me a normal price quote of $3.50. Half of the "special rate" Puroclean gave me. I went with the second company and they did a great job. I can't believe Puroclean was gouging prices like this after a hurricane.
Description of Work: I called for an estimate for water damage from the recent hurricane. I spoke with the owners wife and she said it would be a $6000 deposit just for the owner to come out and give me an estimate. I said I would not give a deposit for the estimate and she told me that they would try and come out without a deposit.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information


    Service hours

    Sunday:
    7:00 AM - 5:00 PM
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    7:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Mold Testing & Remediation,
    Water & Smoke Damage,
    Carpet Cleaning

    FAQ

    Puroclean Emergency Restoration Services is currently rated 3 overall out of 5.

    Sunday: 7:00 AM - 5:00 PM

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: 7:00 AM - 5:00 PM

    Puroclean Emergency Restoration Services accepts the following forms of payment: American Express,Check,MasterCard,Visa
    No, Puroclean Emergency Restoration Services does not offer free project estimates.
    Yes, Puroclean Emergency Restoration Services offers eco-friendly accreditations.
    No, Puroclean Emergency Restoration Services does not offer a senior discount.
    Yes, Puroclean Emergency Restoration Services offers emergency services.
    No, Puroclean Emergency Restoration Services does not offer warranties.
    Puroclean Emergency Restoration Services offers the following services: Emergency Water Damage 24/7! Call now for Water, Fire, Mold and Biohazard. Located in St. Augustine, FL. Water extraction, Fire restoration, Mold remediation, Biohazard cleanup. Insurance Repair Specialists.

    Contact information


    Service hours

    Sunday:
    7:00 AM - 5:00 PM
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    7:00 AM - 5:00 PM