Question 1

What should I do before cleaners arrive?

Accepted Answer

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If you’re hiring someone to clean an empty and tidy house before you move in, there’s little prep work to do. Make sure to discuss your goals with the cleaning service, arrange entry to the house, and communicate any problem areas or special requests. If you’ve already moved into the house, or if it’s messy, it’s best to complete the following tasks before the cleaners arrive:

Declutter things like clothes, toys, or cardboard boxes
Do the dishes
Put fragile items in a safe spot where they can’t be accidentally broken
Keep pets away from cleaning areas

Declutter things like clothes, toys, or cardboard boxes
Do the dishes
Put fragile items in a safe spot where they can’t be accidentally broken
Keep pets away from cleaning areas

Question 2

What assurance do I have regarding the trustworthiness of the cleaning staff?

Accepted Answer

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Comprehensive background checks and training programs are standard, ensuring reliable and quality service from your cleaning team.

Question 3

Do you need to clean a toilet tank?

Accepted Answer

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Yes, you should clean your toilet tank at least once every six months or once every three months if you live in an area with hard water. Toilet tanks often go ignored, which can lead to issues with mineral deposits from the water causing issues with the moving parts. A routine cleaning twice a year with vinegar will help keep the tank clean and prevent excessive mineral deposits from causing issues.

Question 4

How much do you tip a house cleaner for special occasion cleaning?

Accepted Answer

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For special occasions, follow the same 15% to 20% tipping suggestion on the final cost of the service. Cleaning for holidays and parties can sometimes exceed $400, depending on if it’s a deep clean or involves more specialized requests (like yard clean up, unpacking decorations, or rearranging furniture). In which case, a $400 service would result in a tip between $40 to $80.