USA Tree Service LLC
About us
USA Tree Service offers reasonable priced, expert quality trimming and removal services to Hernando, Pasco and Citrus county residents. The company was founded by Jim and Karen Kettner in 2002 with the concept of providing an affordable high quality alternative to other area tree service companies. We have three crews so can usually do any work within one week.Bucket truck and tractor available. We have quickly expanded into one of the top companies in the tri-county area. Our climbers are the best, our palm tree shapers are true artists and our Arborist is not only highly trained but has years of experience under his belt. We have over 50 years accumulated experience on this team which offers: trimmings, removals, deadwooding, palm shaping, stump grinding, demossing, bush and hedge trimming and thinning of trees for site preparation
Business highlights
Services we offer
Aborist on board., Tree removal, and full commercial maintinence, bush-hogging, damage prevention, dead wooding, debris removal & clean-up. deep root feeding, demossing, excavating, hedges & bushes, hurricane readiness, land clearing, land-thinning, landscaping, mulching, palm shaping, sod, stump grinding, transplanting, trimming, weeding
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 66% | ||
| 16% | ||
| 6% | ||
| 6% | ||
| 7% |
"Hi! I thought my crew went back there a few weeks ago and you were really happy. Please let me know what I can do to make it up to you if not doner"
"Thanks for being really understanding"
On 9/14/16 I hired USA TREE SERVICE crew to trim our oak and palm trees. Their crew broke off the tops of two banana trees, (one was eight feet tall and the other one was twelve feet tall) and also damaged other adjacent banana trees. They also smashed the surrounding elephant ear plants. Emails were sent back and forth and I provided USA TREE SERVICE with photographs of the damaged trees.
Equivalent replacement banana tree plants at a large local nursery would cost $150 per tree. On 9/18/16 I mailed a certified letter to the owner of USA TREE SERVICE requesting a reimbursement of $300, (of the $1740 I paid), to replace the two broken banana trees. As of 10/5/16 I have not received a response from anyone at USA TREE SERVICE. Consequently, the poor ratings I gave to USA TREE SERVICE.
I telephoned USA Tree Services, LLC, and requested an estimate to remove a 30-40 foot 25-30 year old Maple tree which was too close to my home. Chris, who did the estimate on the job, was questioned about clearing the weeds surrounding the base of tree. We were informed that was not necessary, as they were not needed to be saved. I called and spoke with Kim and questioned that the tree would be removed in reasonable pieces and the stump to ground level. I was reassured that this would happen on more than one phone call. What I received was a mess. The stump is over 5' tall and the tree is in pieces measuring from 13-14 feet in length to 6-8 feet, also there is a large branch leanings on my house. I was told by the crew they ran out time and had to leave. While I watched the crews remove the tree I notice they were having trouble with their chain saws. I believe the crew was not prepared to remove that large of a hard wood tree. The stump which was left has many chain saw strikes without completely cutting through the tree. The tree was actually broken partly at the stump leaving a very sharp exploded edge. At least three members of the crew tried to cut though the stump. I also saw one member unable to start one of the chain saws. I was unable to visually check the site because I injured by foot and I am not able to walk a great deal. I called the office to complain and was told that removing the stump to the ground was a questionable statement but was promised that someone would come to my home and check the job site.
"Thank-you."
"AS this was over a year ago I will have to look in my past records. We did 4500 jobs last year. I'm not sure why the guy would send back a check if we felt this was the right thing to do. I've never had a complaint before for using a dolly to move the logs out."
"thank-you. the crew really appreciate it."
Licensing
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