Default business cover photo

The Old Guy - Computer Service

About us

We are a small, very personal and family type of business providing extremely cost effective, high quality computer repair service, sales and support. We specialize in the home market, but will work with small businesses also. We offer flat rate prices for both in-home and in the shop service, including free pick-up and delivery for problems that cannot be repaired in a one hour home visit.

Business highlights

19 years of experience

Services we offer

Virus removal, adding & removing software, cost effective sites., hardware repairs and upgrades. Replacement machines. Internet problem solving, junk files cleanup, memory expansion, wireless home networking expertise. Web site development and building for simple

Amenities

Free Estimates

Yes

Reviews
4.67 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
14%
1
0%
Showing 1-7 of 7 reviews
Samuel R.
Jun 2016
5.0
Yes, I recommend this pro
$50
unknown
Response from The Old Guy - Computer Service
"Sir, Thank you very much for the positive review. We strive very hard to make our clients happy with our service."

Sharon H.
Nov 2015
5.0
Yes, I recommend this pro
$65
unknown

Linda D.
Sep 2015
5.0
Yes, I recommend this pro
$76
unknown
Response from The Old Guy - Computer Service
"[removed member name], thank you for taking the time to say kind words about us. You were a pleasure to work with. The Old Guy"

Louis F.
Apr 2015
2.0
$49
unknown
Response from The Old Guy - Computer Service
"I am extremely sorry that this client was dissatisfied with my service. When I arrived at the client’s home, I recall I was told that the system was slow. That’s a pretty common issue and certain specific steps usually clear any issue. I reset the browser, cleaned up programs running in the background and stopped all unnecessary scheduled tasks. I advised my client that in my opinion, the computer wasn’t unusually slow. (I see dozens of computers a week.) If I suspected a virus, I would have taken the computer to our office for removal. I saw no evidence of a virus. They seemed happy with the service, paid and thanked me. When learning of the client’s dissatisfaction, I attempted to call on the client again, at no cost, and they declined. However, I obviously failed to do all that was required to satisfy this client. If any of my clients are ever unhappy with my service, I immediately refund the service fee. I have refunded these folks' fee and wish them well."

MICHAEL O.
Apr 2015
5.0
Yes, I recommend this pro
They were very good, did everything we asked.  The price was good for what they did.
Response from The Old Guy - Computer Service
"Thank you for taking your time to rate us as a company. We appreciate your excellent rating."

Edward B.
Feb 2015
5.0
Yes, I recommend this pro
They are nice people who do everyday computer solving.
Response from The Old Guy - Computer Service
"[Member name removed], thank you for your kind words. I hope everything is working well for you and that complex system."

Elaine K.
Feb 2013
5.0
Yes, I recommend this pro
$35
They are so great. I talked to Susan Poesy. She comes out and fixes my computer right away. She got rid of the virus and hooked up my Skype. Now I can see my grandkids and my son. The prices she charges are great.
She always calls back right away.
Response from The Old Guy - Computer Service
"Thank you for taking your time to say nice things about us. Susan"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

The Old Guy - Computer Service is currently rated 4.6 overall out of 5.

Yes, The Old Guy - Computer Service offers free project estimates.

No, The Old Guy - Computer Service does not offer eco-friendly accreditations.

No, The Old Guy - Computer Service does not offer a senior discount.

No, The Old Guy - Computer Service does not offer emergency services.

No, The Old Guy - Computer Service does not offer warranties.