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VIP Pools and Spas
Hot Tub or Spa - Repair or Service, Swimming Pool - Clean and Maintain, Swimming Pool: Concrete - Build or Install,
About us
VIP pools and spas specializes in pool service and repair. With over 6 years of experience VIP goes above and beyond to satisfy every customer. Contact us today so we can make your pool look perfect 365 days a year.
Business highlights
9 years of experience
Services we offer
We offer weekly pool service - Green to Cleans - Filter and Pump repair - Equipment removal - All equipment repair - Free Estimates -
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.08 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 25% |
Filter reviews by service
Showing 1-8 of 8 reviews
Janet F.
Jul 2025
Swimming Pool - Clean and Maintain
I do not recommend doing business with Jacob Shankland or VIP Pool and Spa LLC. My experience was incredibly unprofessional. Weekly service was sporadic. He or his designated employee failed to show up for weekly service for 12 weeks over 10 months of service. Despite what is clearly stated in the service agreement, I never received a refund for the services that were never performed but paid for!
Worse, he became non-responsive, to my inquiries. This is not just poor customer service?this is completely unethical business practice. Save yourself the frustration and choose a company that values professionalism, integrity, and honoring written agreements. Stay away from VIP Pool and Spa LLC.
George S.
Dec 2023
The Very Best pool cleaning service! Professional and I mean Professional with a capital "P"! Punctual, courteous, and VERY informative. They came to the house within 24 hours of setting up service, addressed all my questions and needs; treated me like family, I felt like I was the only pool they were to service; although I know they have 150 pools just in my area. They send reports once a week on work completed and water ranges. The pool looks gorgeous! I wouldn't even consider anyone else to work on my pool; Jacob and his crew are fabulous! Just opened my pool with a brand new liner, they set up the water perfectly, fixed a couple of minor filter leaks, and removed a ton of leaves after a nasty storm. The pool couldn't look any better and I couldn't be any happier. Their prices are spot on for the attention and service you get. I have a 60,000 to 80,000 gallon converted polynesian kidney shaped pool to a full liner, 10 ft. deep end.
Dustin B.
Dec 2023
Always has my pool sparkling clean, and great customer service!
Anthony B.
Dec 2023
Great work very fast and efficient great hospitality and affordable
Sophie B.
Dec 2023
Fantastic workmanship installing our new pool pump. VIP Pool's Techs are dependable and expertly manage our saltwater pool maintenance every week as well (no babysitting required). We highly recommend this team for all of your swimming pool care needs.
Cody S.
Dec 2023
Fantastic!
Sidney B.
Dec 2023
My pool was green as grass but after they came to service it, a week later it was crystal clear?.
Maurice S.
Jun 2020
Horrible!! They take your money and run!!!
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
VIP Pools and Spas is currently rated 4.0 overall out of 5.
VIP Pools and Spas accepts the following forms of payment: CreditCard
Yes, VIP Pools and Spas offers free project estimates.
No, VIP Pools and Spas does not offer eco-friendly accreditations.
No, VIP Pools and Spas does not offer a senior discount.
No, VIP Pools and Spas does not offer emergency services.
No, VIP Pools and Spas does not offer warranties.