Bark Life

"Thank you for your review! Your babies were very sweet and we look forward to taking care of them for a very long time. Thank you for you business"

"I'm so sorry you feel this way. We always go over the pets with our customers at drop off to discuss the condition and style you want, this was done and you were informed of Lucy's very matted condition and though we will try are best to give you what you want that she may have to go short all over. We never hurt or cause excessive stress to any dog or cat by de-matting for the sake of "style" sometimes you just have to start over. Our first priority is the pets comfort and when a dog is heavily matted all over we do the right thing but not without telling you the owner first. Again I'm sorry you felt this way and not every groomer is the right fit so I wish Lucy & you good luck finding the right groomer"

"Hello & thank you for your review. I check as to who groomed your dog last time and that person no longer works for us, that being said had we been notified of you dis-satisfaction of the grooming we would have tried to remedy the issue. As to the store itself I'm not sure what you mean it "Had a factory feel"? That's truly the first time we have ever heard that. One of the major reasons people come to us is that we have a family feel so I'm sad you felt that way. I think if you tried us again you would be very pleased."

"Thank you for taking the time to right a review. Though you gave us a B rating on on some I hope that in time you feel like you are getting more than your money's worth with us! We looking forward to seeing you both soon"

"Thank you( members name removed) ! Yes everything was fine but you are always invited to stay if you wish. We love that you took the time to review us as well."

"We love our Honey Bear ! Thank you for the review as well. We look forward of many years to come taking care of your little man"

"Thank you for your review! We take these reviews very seriously so I am happy to have the chance to respond. When this customer put in the request via Angies List I didn't receive it for 2 weeks do to it going to my junk mail, this was totally out of our control but we do apologize for the delay. As to the cut, when a pet is very matted we always try to relay to the owners that we do not De-Mat dogs for the sake of vanity, that was the issue in this case however the groomer may not have relayed this as well as should have been. Our desire is always give the customer what they want if it is doable, we are not "Shavers" by any means. We always hope to make everyone happy but our priority is the animals health and well being. We thank you for your business in the past and do to service area we no longer service this area so I hope you have found a groomer that suits your needs."

"Thank you so much for your review! We always strive to make each customer happy & Christy is great. We hope you felt you received a good value for our service as we do come right to your home & your pup has individual attention from Christy. As to the price, we have added fuel & insurance cost with the mobile as apposed to the salon plus because of driving in traffic between customers it does limit how many we can groom a day. I do always like to explain a few reasons as to the price. We look forward to taking care of your pet(s) for years to come~"

"Thank you so much for your review! We are so glad you were happy with your service & look forward to taking care of your pets for a very long time."

"Thank you for taking the time to rate us, and we are thrilled that you gave us strait A's! We looking forward to caring for your pets for years to come. Thanks again"

"Thank you so much for your amazing review. Christy loved your pups and told us all about them! We look forward to serving your pet care needs in the future and truly appreciate you taking the time to right a review."

"I'm sorry but we have never gotten a call from anyone with this name??? We call all of our messages within the same day most times within the hour. I'm not sure what number you have called but it couldn't have been our number. 727-399-3647 is our store number. We hope you try again at the correct number. Thank you"

"Thank you so much! We love it when our clients have an A+ experience. We look forward to seeing you again soon."

"Thank you so much! Christy loved your pup too. We look forward to serving you & your pets for years to come."

"Just about everything in this report is UN-true The customer called Yelling and using VERY Inappropriate language. He thought he had an appointment that day and it wasn't for 2 more weeks, he didn't even allow us to look him up in our computer, I retrieved his info by caller ID. I tried to talk to him but he preferred to call me names and curse at me. In the end he threatened us with personal and professional harm. We had to call the Sheriffs Dept. and file a complaint. In 20+ years of business I've never had to file a complaint on a customer. And as a side note, the price of $250 that was listed was for all 4 of this customers dogs. We always try to make every customer happy but unfortunately you can't always do so ."

"Wow! We are so honored and humbled by your kind words. I and our staff always try to help in anyway we can and it's wonderful to hear that it is received so wonderfully. We look forward to serving all of you & your pets needs for many years to come."

"Thank you very much for reporting! We are so happy that your experience was so great. We look forward to serving you & your pets' needs for years to come."

"Thank you for your report! I hope the Seresto collar (included in the price listed) has been working for you. We hope to see you and your little yorkie again before you head back up north. Thanks again!"

"Thank you so much for your review, I saw that you gave us a B for response and not sure why but we are sorry if there was a problem getting through to us, your appointment was during the Holidays and we a crazy busy but we will do are best to improve the next time you call."

"We are so glad that you were pleased with Christy and the services you received. We hope to care for your baby for years to come. We would love for you to stop into our store sometime to say hi. Thank you so much, Mike & Tammy"