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WHITT'S SEPTIC TANK SERVICE
Excavation - Major Grading or Resloping, Sewer Main - Clear, Plumbing for a Remodel or Addition - Install,
About us
Welcome to Whitt’s Septic Service, Hillsborough's premier family owned and operated septic and drainage service. Whitt’s Septic has served Tampa, FL and the surrounding region for over 30 years. We pride ourselves on providing exceptional service at affordable prices. You’re in good hands with Whitt’s Septic Service. Our friendly, qualified technicians provide free estimates for drain field & tank repairs/replacement and strive for excellence in every aspect of their work. Whether we’re cleaning your septic tank or performing a professional certified inspection, we will answer any questions you may have, complete our work with quality, leave your property pristine and make sure your experience is remarkable every time. At Whitt’s Septic Service, we’re committed to putting your needs first and providing full satisfaction the first time, every time.
Business highlights
38 years of experience
Services we offer
DOH and FHA certified inspections, Drain field inspection and replacement, Grease trap installation and pumping, Septic tank pumping, Septic tank replacement, and Realty inspections
Accepted Payment Methods
- CreditCard
Reviews
4.982 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 1% | ||
| 2% | ||
| 1% | ||
| 1% |
Showing 1-25 of 82 reviews
Sean K.
Jun 2019
COMPLETE RIPOFF!!! They said they'd be here between 2pm-4pm, didn't show til 610pm! Then the service technician was absolutely LAZY at his job and lied that there was no issue with the septic tank and that it was empty. Dug 2 holes and flipped a switch. WHICH NEITHER FIXED ANYTHING! Said it was a plumbing issue. Then charged $175 for the 20 minutes they were here! So I spoke with the "owner" Joel Snively who at first tried to rectify the situation and said he'd "help" but did NOTHING of the sort! So we then proceeded to have Roto Rooter come out, at 9pm at that, and they put a camera inside the pipe and said that the tank is completely full and that it is causing the problem. So now, my 7 month pregnant wife now has to try and hold it to use the restroom, BECAUSE OF THEIR LAZINESS AND INCOMPETENCE!!! SHOULD BE 0 STARS!!!
Response from WHITT'S SEPTIC TANK SERVICE
"Hi Mr. [Member Name Removed], I apologize that your experience with us on June 19 was not a positive one. We also apologize for arriving at your home after 6:00 PM when your appointment window was between 2-4PM. We usually can arrive at our customer’s home within the appointment window but unfortunately, we had a large amount of rain which delayed our previous jobs. We are normally known for our exceptional work, going above and beyond to take care of our customer’s needs, and regret that this was not your experience. I know I have already discussed this issue with you but again want to apologize for your experience."
Michelle M.
Jul 2018
Got an estimate for a new drain field, price was reasonable, work was done in a timely manner and very professional. They worked late into the day to ensure the job was completed when expected. I recommend Whitt's for all your septic needs.
TAMMY G.
Oct 2017
Everything went well.
Linda K.
Apr 2017
Great! The technician was very helpful and professional.
Dan H.
Apr 2017
No issues.. they did a great job and after calling around first the price was reasonable and they could come at a time convenient for me.
James L.
Mar 2017
Brad was punctual and completed the job quickly. He was able to find the tank cover quickly and got right to work. He was very nice to let me watch what was going on as I wanted to learn more about how the system works. Best service from that of others we have used in the past. Would not go with anyone else after this experience. Thanks !
Julynn G.
Mar 2017
They were great! We left a message the night before and received a call back no more than they opened. They worked with me to get right out there before I needed to host a meeting for work. The service was quick. Much appreciated them getting everything handled so quickly and with such consideration for my schedule. Would highly recommend them.
Roger G.
Feb 2017
Brad was early upon arrival (unusual, even for an Angie's List "A" lister). He was courteous and efficient. He was most helpful and offered explanations. He offered to repair the sprinkler line that had to be cut to access the tank,
Tamar B.
Dec 2016
Perfect. Great job, made it easy.
Peter L.
Jul 2016
The person who came out was very knowledgeable about what he was doing. They were on time and it was easy to make an appointment.
Lois H.
May 2016
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Lois H.
Apr 2016
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Nathan W.
Mar 2016
Friendly and knowledgeable. Brad quickly identified the tank location. He took the time to flood the tank to properly check the drain field operation, and did not rush the inspection. They were late due to an car accident that morning but they did not call and notify me either. Overall very satisfied with the work done and will use them again.
Don C.
Mar 2016
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Mary A.
Feb 2016
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Jonathan C.
Feb 2016
Brad came to our house in a terrible rain storm, I would have understood if he had canceled but he didn't. He called at the time he was scheduled to tell me he was a bit behind due to the weather and traffic, which was completely justified and his professionalism was appreciated. When he arrived he got to work (in the rain), he found the tank and had to dig up a bush to get to it. He did this with a smile on his face and never hesitated. He took the time to explain how my system worked and the work I would need done in the future (I knew this was needed), but he did not try to push any services. He was professional, thorough, patient, quick and did a great job. This company was great from the start, the woman who scheduled the service was cheerful and personable and scheduled us for service within 48 hours. Whitt's has a new customer for life, we could not be more satisfied.
Lindsay G.
Dec 2015
This is an excellent company with excellent service.
Jack R.
Nov 2015
Excellent job. Brad was very professional and knowledgeable.
Vicky B.
Nov 2015
I called on the afternoon of the 11th and spoke with a very nice young lady who told me they could come the next morning at 9 am. Service technician, Brad, was right on time, introduced himself and started right to work. He was very pleasant and informative and completed the job quickly and efficiently for a very fair price. I could not be more pleased with the whole experience and would certainly recommend this company.
Bob C.
Nov 2015
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Ron D.
Sep 2015
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Mark V.
Sep 2015
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Daniel A.
Jun 2015
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Andrew N.
Apr 2015
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Kent A.
Mar 2015
Excellent job they went over everything with me. Took no time at all to pump out my septic which hasn't been done over 10 years. I will use them again and refer them to my friends.
Licensing
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FAQ
WHITT'S SEPTIC TANK SERVICE is currently rated 4.9 overall out of 5.
WHITT'S SEPTIC TANK SERVICE accepts the following forms of payment: CreditCard
No, WHITT'S SEPTIC TANK SERVICE does not offer free project estimates.
No, WHITT'S SEPTIC TANK SERVICE does not offer eco-friendly accreditations.
No, WHITT'S SEPTIC TANK SERVICE does not offer a senior discount.
No, WHITT'S SEPTIC TANK SERVICE does not offer emergency services.
No, WHITT'S SEPTIC TANK SERVICE does not offer warranties.