Lowes

This was contracted out to another provider by Lowes to install. It did not go well because the floor started separating  in high traffic areas. It was not properly installed. At first they blamed it on the manufacturer and then finally determined it was the installation. It was frustrating dealing with this I had to make several calls, and send e-mails that were not returned. Lowes did finally admit it was the installation and totally reimbursed us for this after a year.

It was a very smooth install.

We got a new hot water heater from Lowes. The store and the workers there are very good. We were probably in there a month ago. The cost of the hot water heater was about 1200 dollars. The workers there were very helpful, taking and showing us what we needed, sending somebody out to make sure that we got the right thing before it was installed. We thought that the price was a little high. The price wasn't so bad as it was for the labor for the installation. Lowes contracts people to come out and do it but then they have to get a bit of whatever they are charging too. Other than that it was fine. The quality was fine. The responsiveness was very good. The punctuality was good. The professionalism was very good. I would use them in the future.

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Both times there was a major error in the installation, resulting in months worth of delays to receiving a final product. Their management responses were lackluster, to say the least.  I was very forceful to negotiate to recoup my financial losses due to the carpet installation issue, and in the end did receive a credit.  However, to my surprise, I experienced a similar issue during installation of my blinds, and their lackluster response has been frustrating.  I have waited 3 months to get the blinds installed that I paid for back in February.  I do not think I can trust future installations to this store - and I need alot more work done.

I usually go there for vegetables, gardening needs, paints; when I had the exterior as well as the interior painted.  The people are very helpful and their products we used are very good.  They always have someone who will ask if they would helpful and are very customer centric.  I wanted wind chimes and when I went in, one person asked me to use plastic cups and saucers as a platform, which turned out to be very good.  Once I picked up a big item and they were very good with calling up and thanking me for coming there.  They are very professional and know what they are talking about.  I am very impressed with them.

We got the best windows for the best price. The installers were good and timely. They called to see that we were satisfied. It was an excellent job. They took care of all of the permitting.

Excellent experience from start to finish, will consider Lowes Home Installation for future projects.

They gave us a quote of $10,000 to have cabinets and granite countertops installed. They did cabinets that were a little more complicated and pricey than the other quote we got and even one section itself was $1,000.