WILSON WINDOW GLASS & MIRROR

Wilson Windows installed replacement Cat 5 hurricane patio sliders and a window October 2024. The company was very easy to work with, every time I called someone answered the phone and were able to help me. The installers were excellent, professional, clean and worked very fast. I will use this company again and refer to my neighbors. The product is absolutely beautiful with great clarity when looking out the glass. Changed the whole look of our lanai. Dana J Norup

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A large half-moon window was fogged and needed to be replaced. Wilson Windows arrived promptly, to measure the faulty window. The only problem was that it needed to be taken out for measuring, and during this process, the window was cracked. The tech explained that the replacement window would be subbed out, and this turned out to be a real pain. The first choice, after a delay, said they couldn't do the job. The second choice was extremely tardy. It must have been six weeks in all before the fogged and now also cracked window was replaced. Ours was a house in a very large community, with this same half-moon design in most houses, so you'd have thought there would be standard sizes and off-the-shelf supply, but The replacement eventually went in well and looked good, but it was frustrating that it all took so long. I didn't think that Wilson, the intermediary in this, was effective in hustling the process along.

Crew showed up on time, were professional and cleaned up well.
Old doorwall was removed.
Problems were solved quickly and professionally by Larry

Every staff member was courteous and professional - from the first call to the completion of the work.
John came as soon as he could, based on my limited availability, to inspect the work that would need to be done.  He was extremely informative on the options which helped me make a cost effective decision.  He also made sure the work would be done as quickly as possible which helped avoid additional problems and costs.
Thomas scheduled the repair for his soonest opening.  He was prompt and wasted no time getting the work done, precisely as planned.
I realize this is a minor job in the big business of replacing windows.  However, they treated my repair with the same care and responsiveness I would expect from a major job.
Thank you to the Team at Wilson Window Glass & Mirror!!

All ok

Sent them an eMail on the weekend and called them on Monday morning. They started making arrangements for the repair right away. They kept in contact and was considerate of me and my situation, The work was performed quickly and well. I would definitely call them again.

All went very well. I was given much tutorial to fix like problem in future. Mike was very cordial and polite. I placed an order for 4 new balances that needed special order. Service call was $80 and labor was $60/hour.

.Once they began the job, they stayed until they were finished. One person, Scott, was in charge. He was here every day. He paid attention to every detail. (I did not realize there were so many details to changing a window!) Scott is an and quot;aceand quot;. If necessary he would go back to the shop to obtain a little bit of something to finish a task correctly. I am very happy with the job they did. When they were cleaning up the assistant accidentally took away a couple of screens that belong to the lanai, so they had to search the shop to locate them. The boss put new screens in the frames just to be nice.
.Although Sarasota hasn't experienced a hurricane since 1938 (the Indians say we are in a protected area), I am concerned by the major weather patterns occurring elsewhere in the U.S., so I wanted to be ready, just in case. At the age of 73, I am not really prepared to leave my house for a shelter if there is a major storm. My new windows will withstand winds up to 160 MPH, so I feel safe for now.
I would recommend Wilson Windows without reservation. (I have used them before for smaller jobs; that is why I called them. Once they came to my house for a problem and told me I didn't need a repair.)

Our experience with them was terrific. They are very professional and prompt. They follow through; any problems afterwards, they follow up. They do a good job. I would recommend them.

I think it is an $80 charge if they come out to you. They do big jobs and they do small jobs. They were just good and reasonable and did good work.