Unlimited Waters, Inc.

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We had used him before.  He was wonderful. We had some issues that required putting in a new salt unit. It took quite a while for him to fight with the manufacturer and convince them that we needed a new unit. In the meantime in order to keep our pool serviced, he came every week or so and serviced it with chemicals until he could get the situation resolved. He was very patient with us in the resolution of the issue because we are new at the pool issues, much less a saltwater pool.  We didn’t compare the price, but it was competitive considering the other companies and the other procedures and the fact that there is a lifetime guarantee. His responsiveness was good. Every time we called and needed him, he got back to us promptly. He was here when he said he would be here. He was extremely professional. We would absolutely use his services in the future and we would recommend him.

The entire process took a little more than a week and went well. The pool wasn't refilled on schedule but that was due to the resurfacing company and not Unlimited Waters.  Joe also repaired the grout on a few of our pool tiles, installed new drains and reset the jets in the pool to better facilitate the filtration system. In addition he took the time to familiarize us with the operation of our pool heater and ways to operate it more efficiently.  It was an interesting and pleasurable experience and our pool is now ready for our enjoyment for many years, as the Pebble Tec finish comes with a lifetime warranty.