Reviews
4.36 Reviews
Showing 1-6 of 6 reviews
Nisey C.
05/2025
landscaping
+ -1 moreI bought a lovely Weeping Bottle Brush tree (approximately 6- 7 feet tall) from Troys several weeks ago. It was over $600. which included delivery and planting. They were supposed to notify me when it was planted - they did Not. After a couple if weeks the tree started leaning towards my house- I called and asked them what to do. They said the tree needed to be staked which would cost me an addtioinal $75. to be paid in advance - I paid it and asked why no one suggested this to me when I purchased the tree: No Answer. I asked them to notify me when it was to be staked - they did Not. I came home to see the tree had been staked. The tree stated to slowly lean more and more even though it had been staked, because it wasn't correctly staked to begin with. I called earlier this week and asked them to send out a team to re-stake the tree. They Texted a response asking for pictures. I took several pictures and sent them, but its Hard to see the lean in pictures through the weeping boughs. Rick called me back to ask for more pictures, I told him it wold be just as difficult to see the leaning through additional Pics. He asked me to Facetime him- which I did, and he said he'd call me back on Friday to tell me when a crew would be out on Saturday. At 4:15 on Friday they still Hadn't called, so I called them to be told they'd be out between 1-4. I again asked that they Ring my Doorbell - they did NOT. I had taped a large note to the Tree asking them to ring my bell. They did Not ring my doorbell, they took the note Off of the tree and left the tape. The tree is Still leaning slightly and no one is calling me back, despite my having left a couple of messages asking them to come back Today and resolve this. This is Terrible customer Service Beware - they talk a good game but do NOT Follow Through.
Description of Work: After paying for a new tree I bought from them that started to lean, I called and they told me they would stake it for additional $75 fee. It was incorrectly staked - the tree is Leaning. I've been tryg to get them out so that I can be Here when they resolve and they do NOt notify me or pay attention to a note I taped on the tree asking them to ring the doorbell before they start. They did Not ring my doorbell & I discovered they were out and the tree is leaning Less- but Still Leaning. Poor Customer Service.
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$700
Sherry F.
12/2024
greenhouses
+ -1 moreNice variety to select from! Decided on a Super Haas Avocado but we will be back, thanks to excellent recommendations and service from Mario !!! Thanks MARIO!
Description of Work: We list a couple fruit trees to this years heavy rain and hurricanes, so we were shopping for an avocado tree today. Got some good recommendations from Mario for our next visit — oranges and lemons.
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Yes, I recommend this pro
$150
Dennis B.
10/2017
landscaping
+ -1 moreThey were good. They did a great job. Their pricing was real good.
Description of Work: I did landscaping with Troy's Tropics.
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Yes, I recommend this pro
Darrell A.
03/2016
greenhouses
+ -1 moreunknown
Description of Work: We purchased three trees and one bush from Troy's Tropics as well as had installation. The plants are excellent and all the staff were very professional. We will use again.
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Yes, I recommend this pro
Bob S.
08/2015
landscaping
+ -1 moreThey're excellent and very dependable. Joy is very sensitive to the customer's needs.
Description of Work: I purchased Palms from them and they arranged and planted them for me.
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Yes, I recommend this pro
$300
Marianne S.
06/2015
greenhouses
+ -1 moreunknown
Description of Work: .
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Yes, I recommend this pro
Contact information
5212 PROCTOR RD, Sarasota, FL 34233
Licensing
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*Contact business to see additional licenses.
Service Categories
Greenhouses/Nurseries,
Landscaping
FAQ
TROYS TROPICS is currently rated 4.3 overall out of 5.
No, TROYS TROPICS does not offer free project estimates.
No, TROYS TROPICS does not offer eco-friendly accreditations.
No, TROYS TROPICS does not offer a senior discount.
No, TROYS TROPICS does not offer emergency services.
No, TROYS TROPICS does not offer warranties.
Contact information
5212 PROCTOR RD, Sarasota, FL 34233