Tropical Outdoor Solutions Inc. is a local, family owned Irrigation, Landscape Installation and Low Voltage Landscape Lighting Contractor based in Sarasota Florida. Since inception in the Sarasota area in 2014 owners Kyle and Troy have used their combined 50 years of experience to assemble a top notch team of installers and technicians to provide excellent service in the area. We always take time to return your calls and have live help for you at the office Monday through Friday 9 AM to 3 PM.
Irrigation Installation and Service, New Landscape Installation and Low Voltage Outdoor Lighting Installation and Service
Lawn care, Lawn mowing, Fertilization, Tree Trimming and Removal
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Number of Stars | Image of Distribution | Number of Ratings |
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73% | ||
0% | ||
0% | ||
9% | ||
18% |
"We ventured into a new avenue of work presented to us in this situation where we were hired as the installer for a local Sarasota Landscape Architect. As the true leader of the project, the Architect spent very little time on site and would instruct us to just go off the drawings which were not of scale. He would show up days after our requests to look at areas and make us move plants, rocks and trees that were installed initially per his drawings. Yes, what should have been a few weeks to complete was dragged out by the homeowner and the Architect in having us return at least 8 times beyond what we felt was necessary. We did indeed return multiple times in effort to perfect the job to everyone’s satisfaction. Eventually, we arrived on point after redoing many aspects that should not have required it. We stuck to it and endured until the point everyone signed off and final payments were made. The homeowner hired us multiple times following this work to attend to other issues he was having with lighting and irrigation. In a similar review on another platform, he stated he hired us to do a 6-figure installation but in fact he hired an Architect, and we were merely a sub-contractor. He states another 5-figures was spent to correct the situation with the same Architect following our installation. Obviously, even the Architect is unable to satisfy this customer’s expectations. The Atrium water feature mentioned was never chosen or installed so of course we were unable to complete plantings in the area. We ended up absorbing the cost for all the plants in that area and were paid nothing for that portion of the installation. Deer soon became a major problem following installation of plants. The Architect takes zero responsibility for poor plant selection and deflects the issue back upon us. In the end, it cost us thousands of dollars in replacement plants and labor."
"We are disappointed to see this review has such a low grade. From our perspective we installed over and above the amount of materials listed on our agreed upon written quote in the area marked out by the homeowner. At the end of the first day of work, at which the homeowner was present and observing the entire time, We were notified that the end result was not what was anticipated. We sent a man back the next day and spent 8 hours in an effort to make the finished product meet the homeowners expectations. We delivered and installed additional materials at our expense. This job was signed off on and paid in full with no complaints, we didn't even have to ask for the final payment it was gladly handed over. Then a few days later we receive this poor review. We reach out to inquire upon what was wrong and are told we did the job all wrong and 2 times more additional material was being brought in to complete the job. In our opinion this was a case of buyers remorse for not doing the job himself or designing it differently. We were told by the homeowner they were going to rent a machine and redo it all themselves, We are still unsure why they hired us initially if they were capable of completing the work on their own."
"Thank You for the kind words!"
"We try our best to fulfill your recommendations to friends and family!"
"It was our pleasure to create and install your dream patio! Thank You"
"You are so Welcome!"
"We try our hardest to make sure everyone is satisfied. Thank You!"
"We are so happy to create these awesome spaces around your home. Thank You!"
"We are looking forward to the next project! Thank You"
"We can't wait to complete your project list! Thank You for trusting your vision to us"
"Mr. W we are sorry you had a less than great experience with our troubleshooting and pump repair recommendation. Our technician found that you had power at the well head when testing your system which typically indicates the control box is working with no issue and the pump needs to be removed for testing."
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Sunday: | Closed |
Monday: | 9:00 AM - 3:00 PM |
Tuesday: | 9:00 AM - 3:00 PM |
Wednesday: | 9:00 AM - 3:00 PM |
Thursday: | 9:00 AM - 3:00 PM |
Friday: | 9:00 AM - 3:00 PM |
Saturday: | Closed |