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The Maids of Sarasota
Carpets or Rugs - Clean at Home, Maid Service, Post Construction - Clean-up,
About us
The Maids of Sarasota offers maid and house cleaning services you can trust. Our staff is bonded and insured. Products and equipment are provided. Satisfaction guaranteed.
Business highlights
21 years of experience
Services we offer
Capet Cleaning Maintenance, Cleaning Services, Fall Cleaning Services, House Cleaning, Maid Service, Moving Cleaning Services, Same Day Cleaning Service, Spring Cleaning Services, Window Cleaning
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.756 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 9% | ||
| 2% | ||
| 2% | ||
| 4% |
Showing 1-25 of 56 reviews
Olivia A.
Mar 2024
I called this company and received an estimate to clean my 2,500sqft 3 bed 3 bath plus den & office home that is already in clean condition. The estimate was $216-$324 but she said they would provide me with the set total upon arrival once “condition” was observed. She said the maids service included vacuum, mopping, dusting, wiping kitchen cabinets, bathrooms, cleaning sliders inside and out plus tracks. The only service not provided was organizing and laundry. I said I was looking for a deep clean with most important being things I don’t normally do such as dusting/sliders. When the maids arrived (Pink Team) they said it would be over $500 to clean everything. I Was shocked, in my mind after being given the range of 216-324 I thought it would fall within this range to do all the tasks she listed on the phone that are typically included in any clean. Note my house is in Very Good “condition”/clean already. I chose to take off two of the three bedrooms to keep it at the $324 range.The maids finished after 1 hour and 20 mins and did a poor job overall. I paid $324 to have them mop, vacuum, half clean my three bathrooms, half clean my kitchen, and barley clean the slider tracks on the inside only. They did not wipe my dining room table, did not wipe my kitchen island, did not dust baseboards, my coffee table, or windowsills in bathrooms. They did not wipe kitchen cabinets. They did not clean the laundry room sink/floors. They cleaned the floor in the office and den but didn’t wipe desk,ECT.. Did not vacuum our closets in our master bedroom. The maid came to get me from outside to say they were done and for me to check that everything was okay. The floors were soaking wet and she was half way out the door so I didn’t have time to examine and didn’t want to walk all over wet floors. So they left. I called the company immediately after they left to report my experience. She asked if I wanted them to return and I said no. I said this would make me feel uncomfortable as the lead cleaner was already rude/rushing and there was a language barrier. I said I would just clean it myself and not use the company again and that they need to be more clear with their pricing when booking. The maids (4 people) showed back up at my front door repeatedly knocking and jiggling my door handle trying to open the door-who does this? I didn’t want to answer but they weren’t leaving so I answered and they came inside and wiped the dining table and mopped the laundry room floor in two minutes while on the phone speaking in Spanish and left. This was an extremely uncomfortable situation and unprofessional to go against my request to not return. When I was already starting to clean it myself. Three of the four maids did not wear shoe coverings and walked throughout our home in their sneakers. We do not wear shoes in our house ever and this was very off putting as I’m sure they walk through dirty homes. Overall this was a terrible experience and unless you feel like throwing your money in the trash I’d stay far away from this company. Apparently $324 gets you the bare minimum. Photos attached for proof. I wish I could post videos. Update: The company offered me $100 to remove my review and didn’t take any accountability for their poor service. I’m sure this is the reason that they have mostly “good reviews”. I said that was not enough, I wanted half refunded to remove the review or I’d take the $100 and the review stays. They said they would get back to me and never did.. However I’d like to save the next person from making a mistake so I’m okay with not getting the $100 they offered.
Anne T.
Feb 2020
Very good. Quick and efficient. They worked around as we were still in the house.
Anne T.
Feb 2020
they did a fine job. 4 ladies were in and out in less than 2 hours. I thought they are expensive.
Cooper S.
Jan 2018
The Maids in Sarasota is a well-managed company that I have employed for the past 8 years or so to clean my home every two weeks. They send a team of three or four, and take about an hour and a half for a good cleaning. I have always been very pleased with their performance, and would recommend them to anyone else, no matter the size of their house.
Response from The Maids of Sarasota
"Hi [Member Name Removed], Thank you for the great review! It is our pleasure to serve you and your home. As always please feel free to contact us anytime. Kind thanks, Adam Courter Owner The Maids of Sarasota"
Mary R.
Oct 2017
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Response from The Maids of Sarasota
"Hi [Member Name Removed], Thank you for your review and business. We will see you soon! Adam Courter Owner The Maids of Sarasota"
Pamela S.
May 2017
The staff were very nice and pleasant.
Response from The Maids of Sarasota
"[Member Name Removed], We're sorry to hear there was confusion on the pricing of your clean. Our records indicate we were at your condo for an hour and twenty minutes with a team of four individuals and had been asked to not clean the kitchen but focus on the other areas you mentioned in your review. We wish you had called us right away to express your concerns so we could resolve them and invite you to contact our office directly to work out any billing issues. I left you a voicemail but don't want to inconvenience you. If possible please call 941-377-6772 at your convenience so that we may discuss. We do appreciate your feedback as all comments help us improve our communications with customers and service quality. Sincerely, Adam Courter Owner The Maids of Sarasota"
Mike S.
Apr 2017
It went well just too expensive.
Response from The Maids of Sarasota
"Hello [Member Name Removed], Thank you for your review. I'm glad the cleaning went well but am sorry you found the service too expensive. Please do keep in mind the recurring service does cost less than the initial cleaning. Thank you for your business and if we can ever do anything for you again please let us know. Kind regards, Adam Courter Owner The Maids of Sarasota"
Richard K.
Mar 2017
fine. just too expensive for regular service.
Response from The Maids of Sarasota
"Hello [Member Name Removed] , Thank you for your past business and your review. If we can do anything for you in the future please don't hesitate to let us know. Sincerely, Adam Courter Owner The Maids of Sarasota"
Cooper S.
Feb 2017
Very well. I've using this service for at least five years, and have had almost no problems. I have them come every two weeks. They send a team of three or four, and are done in under two hours. I'm very pleased with their work.
Response from The Maids of Sarasota
"Hello [Member Name Removed], Thank you for the great review and for your business. We enjoy working with you! Sincerely, Adam Courter Owner The Maids"
Kellie S.
Nov 2016
They did a wonderful job, they are a little expensive. I paid 532 for 3 hours with 4 ladies, one lady that was down stairs missed a few things.
Response from The Maids of Sarasota
"Hi [Member Name Removed], Thank you for your review and for your business. I do apologize that we missed a few things. Please let us know when we may be of service again. Sincerely, Adam Courter Owner The Maids of Sarasota"
Maureen J.
Nov 2016
My Parent's could not have been more pleased by the quality of the work that was throughout their home. The team brought their own cleaning supplies and took care of business while my Dad, stayed outside on the lanai with the dogs. According to my Parent's the house remained cleaned for a period of 2.5-weeks. Due to the rave reviews by both my Mom & Dad, I will most definitely hire The Maids once more.
Response from The Maids of Sarasota
"Hi [Member Name Removed], Thank you so much for the review and for your business. It has been a pleasure to work with you and your parents. Please let us know when we may be of service again. Sincerely, Adam Courter Owner The Maids of Sarasota"
Anthony R.
Sep 2016
They were fine. It was good they were very professional, they did a very good job, they are reliable, they were great.
Response from The Maids of Sarasota
"Hello [Member Name Removed], Thank you for your review and for your business. It is our pleasure to serve you, don't hesitate to reach out to us anytime. Sincerely, Adam Courter Owner The Maids of Sarasota"
James W.
Aug 2016
I have been using The Maids for several years. Their service is consistent and done well. The thing I like best is they send a team of 4 to clean and the place is done in 90 minutes. Since I work from home, this is a big plus. They are courteous and if I ask for anything additional it is done without hesitation. Also, they phone the day before with a one-hour window of arrival and are always on time.
Response from The Maids of Sarasota
"Hello [Member Name Removed], Thank you for your review and your business. It is our pleasure to work with you! Sincerely, Adam Courter Owner The Maids of Sarasota"
Stephen B.
Jul 2016
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Cindy W.
Jun 2016
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Joyce H.
Jun 2016
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Beth W.
May 2016
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Donna R.
May 2016
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Ronda D.
May 2016
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Response from The Maids of Sarasota
"Hi [Member Name Removed], Thank you for your review and for your business! It was our pleasure to help you with your move-out cleaning and we hope to have the pleasure of working with you again soon! Thank you, Adam Courter Owner The Maids of Sarasota"
Linda S.
Apr 2016
Customer Service is excellent. Very happy with service.
Response from The Maids of Sarasota
"Hi [Member Name Removed], I'm delighted to hear that you are very happy with the service and find our customer service excellent. We welcome your feedback as to how we can improve overall quality so that we consistently deliver an "A" level clean and experience to all customers. Please feel free to reach out directly to me or Addy, our Operations Manager, in the office anytime at 941-377-6770. We look forward to speaking with you and seeing you again soon! Thank you for your review and for your business. Sincerely, Adam Courter Owner The Maids of Sarasota"
Barbara D.
Feb 2016
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Response from The Maids of Sarasota
"Hi [Member Name Removed], Thank you for your business and for your review! We appreciate both very much and it is our pleasure to serve you. Sincerely, Adam Courter Owner The Maids of Sarasota"
Aaron D.
Feb 2016
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Response from The Maids of Sarasota
"Hi [Member Name Removed], Thank you for the review and for your business - we appreciate it very much and you are a pleasure to work with! Sincerely, Adam Courter Owner The Maids of Sarasota"
Nancy H.
Jan 2016
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Response from The Maids of Sarasota
"Hi [Member Name Removed], Thank you for your review and for your business! We will see you soon. Sincerely, Adam Courter Owner The Maids of Sarasota"
Cooper S.
Jan 2016
unknown
Response from The Maids of Sarasota
"Hi [Member Name Removed], Thank you for the review and for your business - we appreciate it! Sincerely, Adam Courter Owner The Maids of Sarasota"
Lana G.
Dec 2015
unknown
Response from The Maids of Sarasota
"Hi [Member Name Removed] Thank you for your feedback and for the review. We use feedback to encourage our teams and also to learn how we can improve. We will send our field manager out to your home during your next cleaning to perform quality control and to see if there is anything that we can do better. We strive for A rated customer experiences and quality. Thank you for your business. Adam Courter Owner The Maids of Sarasota"
Licensing
State Contractor License Requirements
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FAQ
The Maids of Sarasota is currently rated 4.7 overall out of 5.
The Maids of Sarasota accepts the following forms of payment: CreditCard
Yes, The Maids of Sarasota offers free project estimates.
No, The Maids of Sarasota does not offer eco-friendly accreditations.
No, The Maids of Sarasota does not offer a senior discount.
No, The Maids of Sarasota does not offer emergency services.
No, The Maids of Sarasota does not offer warranties.