SHINY WINDOW CLEANING

WARNING if you are considering using Shiny Windows in your home or business - DON'T!! This shower glass was completely pristine without a scratch on it PRIOR to Shiny Windows cleaning it over the weekend. PLEASE LOOK AT THE PICTURES ATTACHED. It appears that he had grit or something on his rag or squeegee and kept trying to get the window cleaned. The scratches are etched into the glass. We have been using them for 6 years at our current home on a regular basis, and this is a 1st. Spoke with Owner of company and he WILL TAKE NO RESPONSIBILITY FOR THE ACTIONS OF HIS EMPLOYEE. He basically said "too bad", even though the employee admitted to cleaning the window. I will NOT support a business whose owner will not accept accountability or offer to do anything about it. They lost a long standing customer. Encourage potential customers to AVOID USING this company! Read complaints….the owner is very defensive in every response. They are cheap, but you get what you pay for!

Maria said they never make mistakes??? Shinny windows cleaned 9 windows & a lanai, ladder was required. $75. for 3 years. Tried to resume service 1 year later to a new condo NO LADDER REQUIRED 4th floor of bldg. Now condo MINIMUM $107 per estimate for 6 windows and a lanai No Ladder required. They delete records 2yrs and said they have many Tommys? Not very professional.

Arrived on time, cleaned windows, bathroom mirrors and ceiling fan blades. Very satisfied

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I'd been recommended to Shiny Window Cleaning by my neighbor, whose home is probably 2/3 larger than mine, and who has very large glass sliders across the back of her home.  She had been happy with the quality of the job for $50 (approximately a year ago), and said she'd been less happy with a subsequent visit.  But I'm one of those people who is willing to give the benefit of doubt - everyone has their bad days.  So SW is who I had called.  
Mistake.
The person who came was a very nice person, and he DID show up on time - a little early, actually.  But he left a LOT of dried dirty fluid all over my sills, inside and out, which I had to go around behind him to clean up.  Granted, my windows were VERY dirty, but isn't that why I called them?
Anyway, for 50% more than my neighbor paid for significantly less house and fewer windows, I wouldn't have expected that.
As for the "free" ceiling fan cleaning, as I sit here now writing this, I can look over at my (white) kitchen fan, or lie in bed looking at my (white) BR ceiling fan, and say that the fans were DUSTED - meaning, all he did was smear dust around and they look worse now than they did when he first touched them.  They were not CLEANED, and these too (plus the non-white ones in my great room and other BR) I will have to go around behind him and actually CLEAN.
Worst of all, I went to refill my dogs' water bucket after he had left, and discovered that my (rather expensive) non-kink hose as well as my (rather expensive) adjustable-spray hand sprayer were missing off of my carport spigot.  When I called SW to report the "error", I heard nothing for the weekend, and finally got an e-mail (not even a phone call) this morning, Monday.  I'll cut and paste the contents here:
"I asked Z----- about your garden hose and sprayer. He told me, he never even used it.  Used the water only from 2 buckets. He believes it is possible that your huge dogs chewed them, since they were into everything.  I hope I was able to answer your question.  Regards M----"
Um.  Really?  
1)  So he used two buckets of water for my entire home, and never drew water to refresh them?  Maybe that explains the filth left behind on my window sills.   So let's assume THAT's a true statement...
2)  That hose and sprayer had been out there for a year and my "huge dogs" (Old English Bulldogs) that are "into everything" have never touched either of them.  But let's assume my dogs suddenly had an overwhelming urge to attack my garden hose and adjustable sprayer valve...
3)  Have any of *YOU* reading this ever heard of ANY dog consuming 25 feet of hose and a sprayer without leaving a trace of either of them, even if they did it over a period of WEEKS?
No?
Neither have I.
I won't be calling Shiny Windows back to my home, and I wouldn't advise anyone else to do so either.

I thought that the power washing of the window limerick was a little bit expensive, but I thought their window washing services cost was really reasonable and they did a really good job.

The job was extensive since my house has several windows, and Christian did a great job. He arrived on time and threw in extras such as fan blades and mirrors. I have been using him for nearly four years now, and he hasn't raised his rates once.