SERVPRO OF NORTH SARASOTA

We contracted them to clean a completely empty house that we purchased in Sarasota, FL. The quote given was over $1000 for two people and 17 total hours. This house is about 4500SF and completely empty. We thought that price was absurd and that amount of time was overkill. The house is completely empty and this was supposed to be a move-in clean. They reduced the price to $700 for two cleaning people and 8 hours. When we arrived at the house the day after the cleaning, it looked like it had only been vaccumed. It was not mopped. The window sills had dead bugs all over them, the toilets and showers were filthy and there was dust on all the light fixtures and the kitchen appliances were also filthy. The owner of this franchise told us that they were not able to clean the entire house with two people in 7 hours and that they did what they were able to do. He even accused us of using the stove and making a mess, when we were 700 miles away! He also said it took 3 hours just to vaccum the house! We asked that he send his crew back out and finish the job. He refused and told us to find another cleaning company. He did reduce the total price to $200. So for $200 all we got was the kitchen cabinets wiped out and the house vaccumed.