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SEARS

Appliance Sale, Heating and Air Conditioning Service, Auto Service,
Reviews
4.98 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
13%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-8 of 8 reviews
Barbara P.
Oct 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
.

Barbara P.
Oct 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$1,200
It started out as $900 and the price just kept going up. It was a very good job but it was a lot more than I thought. I thought the 6 month all inclusive warranty was included with that but they said that was extra. When I called all around, they were the only one that had that. The man that did the work was very good.

James L.
Apr 2016
5.0
Appliance Sale
Yes, I recommend this pro
unknown

Eileen B.
Sep 2015
4.0
Appliance Sale
Yes, I recommend this pro
$1,000
They were good. The salesman we had was very good. I don't remember any problems. We had some issues with the plumber that they sent out to install it. He just did some strange configuration, with the way the hose was hooked up. He put too much of a length in the drainage hose and we had some water kind of settling in the hose which was little musty smelling. It didn't drain all the way out because there was a loop. The price was good. We liked the quality of the dish washer.

John P.
Oct 2013
5.0
Auto Service
Yes, I recommend this pro
$180
Couldn't have been a more pleasant experience.

Alicia M.
Sep 2013
5.0
Auto Service
Yes, I recommend this pro
$60

I've been taking my car to Sears Auto Center for just about three years now, and I can give compliments about the quality of the service. Highly professional. Prices are competitive. I just print the coupons off the Sears website for services I need - they will even take a coupon right off a smart phone, which is super convenient. They will also price-match package deals from their competitors on tire sales with a printed estimate (I have done this before and gotten a must better deal!)
I really love the mechanics - they always take the time to explain things to me and will even take me out to my car in the shop when it is up on the lift and actually show me the specific issue that needs to be addressed without making me feel uneducated. This is great as a woman because while I'm definitely not clueless - I don't always know exactly what they're talking about.
I especially like two of the mechanics, Jay and Harold (who has been there almost 40 years!). These guys really know their stuff! The best thing is that they will do the job right. I have even once had them refer me elsewhere (dealer or a specialist they recommended) when it was something that they couldn't handle there at their auto shop, instead of trying to do it themselves to make the sale when they were not qualified. So, they are very honest. I respect that.
The sales people will always give me recommendations when my car needs additional service, but they don't pressure me to do it. Usually, it's just recommendations based on my mileage for regular maintenance, which is good because I will sometime forget what services I should get and when. If it's really serious, they will let me know.
They have done a large amount of work on the two cars I have owned in the time I've been using them (new tires, brakes, alignment, transmission flush, A/C recharge and replacement of parts, belts, engine mounts, as well as regular oil changes) and they always guarantee their work with a warranty, but I have never had any issues (other than a belt that needed re-tightening, which I understand is fairly normal).
Yes, sometimes it takes a few hours for service if they are busy (especially on the weekends). This is true. Don't go there expecting to be in-and-out in an hour. But honestly, I'd rather any mechanic do the job right and take their time than to rush it. I just drop the car off and go shop, wander the mall, take my kid to see a movie, etc. They tell me about the time to expect the job to be finished and will send me a text message when it's done. Easy!
All in all, I can highly recommend them for their honesty and quality of work.



Charles H.
May 2013
5.0
Appliance Sale, Hardware & Home Improvement Stores
Yes, I recommend this pro
$300
I had to return the gas tank that I bought from Sears because the lid wouldn't open and I also had to return the weed raker but other than that, they are very courteous and I got my money back.I found out something interesting about Sears, If you buy on the internet, their stuff is cheaper because if you buy at the store, their employees earn only USD 6 per hour plus they get a commission, so they try selling more on the internet instead of paying their employees. Their employees are very good. I am satisfied with the lawn mower, the gas tank had a new regulator cap to it and I tried everything to open it and so did they and then I just decided to get it somewhere else. I usually have my auto oil change done by them so I will continue using them.

Beverly G.
Oct 2011
5.0
Carpet Cleaning
Yes, I recommend this pro
$200
They were fine. They did a good job. They moved the furniture's and they put it back. They cleaned well. They were courteous. I would use them in the future.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

SEARS is currently rated 4.9 overall out of 5.

No, SEARS does not offer free project estimates.

No, SEARS does not offer eco-friendly accreditations.

No, SEARS does not offer a senior discount.

No, SEARS does not offer emergency services.

No, SEARS does not offer warranties.