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RainWorx Irrigation
Lawn and Garden Sprinkler System - Install, Lawn and Garden Sprinkler System - Repair, Brick and Stone Patios, Walks, and Steps Installation,
About us
RainWorx Irrigation is a small owner-operated company, where the knowledge and skills are incorporated into the owner and the job is performed by him. Being a family business, sometimes his daughter helps out. The owner is a veteran and has over 35 years experience in irrigation design, construction and repair. In addition, he also installs concrete or brick pavers as driveways, sidewalks and patios, following the guidelines of the ICPI.
Business highlights
20 years of experience
Services we offer
RainWorx Irrigation offers landscape irrigation service and repair; retrofitting existing systems to microirrigation; diagnosis and repair of irrigation problems others cannot fix; design and installation of irrigation zones; replacement of well pumps, etc.; proper installation of concrete or brick pavers for driveways, following the guidelines of the Interlocking Concrete Paver Institute; design and installation of landscape drainage., pressure tanks, walkways and patios
Reviews
4.47 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 14% |
Showing 1-7 of 7 reviews
Thomas D.
Apr 2023
Mark Shelby who owns RainWorx installed an irrigation pump in 2021 at 50' in a 90' well which resulted in the pump burning up during the dry season in 2023. He told us it had a 1 year warranty but when I called the manufacturer it had a 3 year warranty. After replacing the pump in January 2023 he again installed it at 50' in a 90' well. once again in April 2023 the pump burned up due to the water table dropping during the dry season to 45' which was below the 50' pump. He removed the pump and told us the well dried up. After seeking the help of a professional well service they installed a pump at 80' where it should have been from the beginning and it works perfect. STAY CLEAR OF THIS COMPANY!
Response from RainWorx Irrigation
"It is unfortunate that Mr. [Member Name Removed] is choosing this venue to complain about an issue, considering he has apparently made no effort to contact me directly to work things out. I have received no communication directly from him regarding this complaint. His cost estimate is grossly overpriced, and he apparently has made no effort to listen to or consider my version of issues. The pump warranty issue was a problem of the pump distributor reducing the warranty period, which I was able to force them to comply with the manufacturer's warranty, resulting in a no-cost replacement for Mr. [Member Name Removed] (I even reduced his labor expense as a sign of gratitude to him for finding out this information, which I made clear to him at the time). The pump depth was in accordance with industry standards, with at least 20' of water above the pump, also in accordance with the manufacturer's recommendation. The pump could not be placed deeper without the intervention of a well driller to clean out the well, which Mr. [Member Name Removed] ultimately did (as I had recommended to him). The pump burning out was due to the extreme seasonal water depth variation due to the nature of the community in which the well resides, combined with an extended drought. These extreme variations were unforeseen at the time of the installation. Up to this [Member Information Removed], I have made every effort to accommodate Mr. [Member Name Removed], and he has apparently rejected my efforts. There are additional issues related to neighbor and contractor referral interference and misrepresentations which has muddied the issue, all of which I thought were rectified, up until this review. I have records to verify my account of these events."
Heidi B.
Apr 2021
There are not enough stars to give Mark of RainWorx. He did a tremendous job on several different projects. He showed up promptly when he said he would. He is extremely knowledgeable about irrigation systems, plants, and weeds. I would definitely recommend him to anyone. I shopped around and he was half the price one estimate.
Response from RainWorx Irrigation
"Thank you, [Member Name Removed]. As you know, if it doesn't work right when I leave, then the job isn't finished. I am glad we were able to identify and resolve all of the issues, especially considering all the damage done by the pool company!"
Cassandra T.
May 2017
Mark Shelby of Rain Worx did an EXCELLENT job of adjusting and repairing our irrigation system. He was very knowledgeable, professional, and easy to work with. He answered our questions and provided useful information about the care of our plants and trees. We give him our highest recommendation.
Steven W.
Feb 2017
Excellent. Immediately able to locate the problem and make the necessary repair
Leslie S.
Dec 2016
Excellently! I had to leave for an appointment before the work was completed and Mark closed my garage door as promised. He has a wonderful work ethic and is trustworthy.
Trish I.
May 2016
see above
Lorraine Z.
Nov 2015
Mark Shelby and his daughter came out and spent about 2 hours going through my property locating, cleaning or repairing, and positioning every sprinkler they located --many I had no idea existed because they had been buried for years. He knew the water restrictions for my area of the county and set my timer up accordingly. I will definitely have him back again to go over my system and repair or reset my units each year. Mark is extremely prompt, professional and courteous. He completed the job and answered all of my questions. He is not only very knowledgeable about irrigation systems, but also knows his stuff when it comes to which types of plants need more water than others. He pointed out several invasive species and has helped me understand how to better care for my landscape.
Response from RainWorx Irrigation
"Thank you so much for the review. This is the very character of my company - providing good, knowledgeable, prompt and professional service to our customers. I am so glad I was able to help. Mark Shelby"
Licensing
State Contractor License Requirements
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FAQ
RainWorx Irrigation is currently rated 4.4 overall out of 5.
No, RainWorx Irrigation does not offer free project estimates.
No, RainWorx Irrigation does not offer eco-friendly accreditations.
No, RainWorx Irrigation does not offer a senior discount.
No, RainWorx Irrigation does not offer emergency services.
No, RainWorx Irrigation does not offer warranties.