R WEBBER INC

There was a problem with the initial installation in that the seams in one area were excessive. The contractor corrected that problem and finished the job. Initially, we were happy with the end result. Within a year, we noticed that most of the row of pavers along the edge of the garage floor outside of the garage door started to sink. I called the store and reported this to his assistant. She said that the owner would stop and look at it. After no action, I stopped at his showroom and spoke directly to the owner describing the problem. He said he would come out and look at it. Nothing. I called again and was told someone would stop. Nothing. I stopped once again at his showroom and talked directly to the owner. He smiled and said that he would come out. Three phone calls and three store visits and all I got were smiles and promises. No one has come out. This contractor was not the lowest bidder, but because of all of his professions of high quality and looking at two of his previous jobs, we went with him. His contract description states "High Quality Installation Of Interlocking Pave Driveway".