PROFESSIONAL PLUMBING AND DESIGN INC

steve and wayne are just excellent and have a great deal of knowledge skill and experience

Excellent! A very competent and nice young man, Ben came out and checked everything with all the toilets and mixed our problem.. I would definitely use again and refer this company!

We've had Professional Plumbing and Design to our home for three different projects and we've received first class service every time. Yesterday JJ and Sam replaced our three toilets. They did a beautiful job, especially with the caulk, and left the bathrooms looking clean and new. A few months ago JJ was here to clear our blocked kitchen drain. He had our drain flowing in no time. He also found leaks coming from our sink disposal unit and we asked him to remove it, which he did, and he did a very nice job re-working the dual sink drain lines and dishwasher connection. Our first project was to have our hot water heater replaced along with the water main shut-off valve and two exterior hose bibs. JJ and Steven did an excellent job plumbing in the new water heater and replacing the old, leaking valves. We highly recommend Professional Plumbing and Design. Their experience and craftmanship is on display in the first class work they do. We are very confident when calling them to handle our plumbing projects.

HIGH QUALITY WORK...EXCEPTIONAL CUSTOMER SERVICE....REASONABLE PRICING. We've now had two experiences with Pro Plumbing Design. The first was an emergency repair of a main water valve (argh!) and the second was maintenance required by our condo association after an annual plumbing inspection. Ben did the work both times. He was great - very knowledgable, professional and honest. We will definitely use Pro Plumbing Designs in the future, especially now that we're Pro Plan members - what a great deal!

JJ, the plumber was prompt,courteous, and very professional. His charges were reasonable, and stayed until his work was done, even though he did not finish until after 6:00. He was excellent, I would recommend him without hesitation.

These guys are pros. After several years of dealing with roots plugging up the pipes under the floors, called these guys. I wish I would have used them when problems first arose. Live and learn. They jetted, and suggested relining the pipes without tearing up the floors (which other plumbers had recommended). Went with the relining option, and while not cheap, was way cheaper than tearing up the floors. After researching pipe relining, and finding good and bad experiences, came to the conclusion it is a great option - but only if the plumbers are experienced at this, and know what they are doing. These guys are. Looking forward to years of no sewer drain issues! Props to Raul, Jeff, Tony, Nick.

According to plan; required a full day and two separate points of access to mill both sides of house drain pipes due to underground layout. Jose was thorough and gave me updates throughout the process and explained everything that he was going to do and why. The photos show the “before” and the progress made. Unfortunately I did not take an “after” shot, but it was a huge improvement and we were happy we had the work done.

Great, ran line around planting area and under concrete sidewalk.

I am very satisfied. I couldn't be more satisfied. They take a camera down. They re-fixed the clean out. They searched all the pipes to see how badly they were eroded. They use the latest equipment. They have a BBB rating of A+. The most important thing is they re-lined the pipes with PVC piping. They did not have to tear up any floors. This is the newest method and it saves a lot of money. Besides doing the outside relining, they also reroute the water lines so they go above in the attic area.. They have excellent technicians with years of experience.

Mike did a great job, and I will hire this company again.

Tony was a professional, respectful, skilled and friendly plumber. I highly recommend him.

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I previously had used this plumber for the same problem with excellent results. When I called I said so. This time the person sent seemed to have little knowledge of tankless water heaters. I showed him the heating element that had previously burnt out. He did not recognize where this went but rather eyeballed an electric light  controller and said that the job would be (very expensive). The heater was behind a baffle so he never even saw what he came to diagnose. Despite doing nothing except misdiagnosing I was charged a service fee and told that I should ask for the same people who had done the work previously. I used another company that recognized where the heater was located, saw that the part I held was a heating element, diagnosed which element needed replacing and quickly fixed the problem.

They charged a standard rate for a house call and then an additional rate for time spent. They came promptly both times since after diagnosing the problem they had to order parts and then put them in. No charge for the second house call only for time spent and parts. Their fees were in-line with others I contacted but their ability to come fairly quickly was exceptional. The tankless heater has worked well since the repair.

I am updating a small kitchen that includes cabinet refacing, new flooring, countertops, backsplash and sink/faucet.  In process of laying new flooring, water damage was found on the floor and lower wall behind oven wall that backs my washing machine in the laundry room.  I called Professional Plumbing on a Monday and they had a technician at the house by Noon on Tuesday.  He spent nearly 3 hrs. trying to locate the source of the leak and ultimately found that there was a clog in the drain line that was causing the drain pipe from the washing machine to back up and overflow.  He snaked the line and ran 3 tubs of water through the washer to make sure that it did not overflow again.  The second call out was to install a new faucet and re-connect my garbage disposal and dishwasher after new countertops were installed.  I called the answering service on Saturday morning, told them it wasn't an emergency but that I wanted to talk with someone on Monday.  I got a call by 8:30am on Monday and the technician was here early in the afternoon that same day.  When he completed the job, he noticed that there was a leak in the main water line from the kitchen, removed a very old and damaged pipe and installed a new one.

In both instances, the Professional Plumbing techs were on time, worked hard to resolve my issues and thoroughly cleaned up before they left.  I had used them a couple of years ago  and, when I saw them on Angie's List and read some of the reviews, it just reinforced my confidence in them and I wouldn't hesitate to recommend them for any kind of plumbing issue.

Went great, I was treated with respect the price was reasonable and service was quick. Good company honest guys.

They did a very professional job, making sure that there was sufficient drop for a decent flow, avoiding damaging my plantings and trees, and even found the county's sewer line when the county had no idea where my connection was located.

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They raised their price from $250 to $459, and repiped our house incorrectly. I was not happy

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They come out every time I call them.  I am satisfied with their service.

Excellent from phone contact to completion.  Wayne has 31 yrs with the company.  He was knowledgable, informative and personable.  Arrived as advised, completed work in a timely manner, left the site as clean as when he arrived.  Price was a little higher than I had expected for labor only (I supplied the parts), but after work was completed, it was fair, and the garbage disposal was unplanned.  Company seems well managed, with a website, loyalty program with discounts and perks, annual inspection offering, etc.  We will definitely use them again when needed, and would highly recommend them.  This is a new winter home, and we are not familiar with the area, so we really appreciate our AL membership, and have used it often with good results.