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My Gorilla Garage
Laminate Wood or Stone Flooring - Repair, Interior Home or Surfaces - Paint or Stain, Asphalt Paving Installation,
About us
We are pleased to be able to offer the revolutionary My Gorilla Garage floor coating to families and businesses in the Sarasota, Florida area! My Gorilla Garage is known nationwide for our polyaspartic polyurea concrete coating thanks to its stain and slip-resistance, virtually unlimited color palette, and one-day installation.
Business highlights
8 years of experience
Services we offer
Coatings, Epoxy Flooring. Painting - Interior.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.116 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 0% | ||
| 0% | ||
| 6% | ||
| 19% |
Showing 1-16 of 16 reviews
Jason K.
Aug 2022
On 2/25/2022 we had Gorilla Garage install their "Industrial Grade Polyurea Floor Coating System" on our concrete garage floor. Prior to installation they did a moisture test on the concrete to be sure they could honor the "Lifetime Warranty" that came with the installation. The results were well under the threshold for the warranty so they stated the floor would be guaranteed for life. In June we had several patches of the top coating peel up. We contacted the office, they came out took some photos and stated they would get back to us with a resolution. As of today, 8.8.2022, we have heard nothing after leaving multiple messages. When I called this morning the voice mail message stated the office was closed. I guess that was a $3200 lesson I hope to never repeat.
Karen R.
Aug 2020
So sorry this is late but the job was well done. Professional, efficient, area left clean. The only problem was deciding on which color/colors to use--way too many choices.
William R.
Oct 2019
Gorilla Garage was originally scheduled to do work on 5/23/19.I called office on 5/23 to see where the crew was and Charles told me that he did not have the resin.I said to Charles why he did not notify me and he said he left a voicemail but I had no record of the voicemail.I was rescheduled to 9/23 and once again a no show and Charles gave me the excuse of to much rain even though it had not rained in 10 days.Both times I had to empty the entire garage.I requested a deposit refund and I was denied.The company policy is no deposit refund after 5-days.Beware of Gorilla Garage and be sure to check the Better Business Bureau to view the many complaints.
Jim L.
Sep 2019
OMG....BEWARE...BEWARE...BEWARE !!! GORILLA GARAGE is ABSOLUTELY the WORST company I have ever had the MISFORTUNE of dealing with. I first met one of their CHARLATAN salesmen, named Mike...who opted to print his own homemade business cards with a supposed direct telephone line and email address. After many, many, many attempts to reach him TO ABSOLUTELY NO AVAIL, I finally saw an ad for GORILLA GARAGE and called the number in the ad. At which time I, not the salesman, was reprimanded for calling the number he had given me, instead of the main office number. To make this NIGHTMARE of a story short, I signed a contract with Gorilla Garage (Sarasota) the end of April 2019. It is now September 10, 2019 and my project remains less than 50% complete. It is also worth noting that in this time period there has been approximately 14 days with NO rain or precipitation before 6:00 PM. Thus, the project has had NUMEROUS opportunities when it could have been completed. So, if you are even vaguely, thinking about using GORILLA GARAGE of Sarasota....THINK AGAIN...or at the very least...demand a COMPLETION DATE be put in your contract. For me, this has been the most UNPROFESSIONAL ORGANIZATION and the BIGGEST TRAGIC NIGHTMARE I have ever experienced. Furthermore, do NOT believe one word the Installation manager (CHARLES) tells you! He will tell you anything to get you off the phone. Additionally, I am even more appalled that I have not been contacted by the GM, Cliff Durban throughout this whole CIRCUS act. But given the degree of professionalism and the total lack of education, I would guess they do not know how to operate a telephone. Absolutely, no one on a management level (if one exist) has contacted me to date. Therefore, I will be notifying ALL local Chambers of Commerce, as well as, having a professionally made sign to put at the end of my driveway, warning possible VICTIMS about this company!!!
Ric R.
Feb 2019
On 12/11/18 I paid $2900 deposit for install of proposed work to be done on Wed 02/20/19. Called the Scheduler two weeks prior and discussed the project and revisions. On Monday 02/18, I recvd a call to inform the materials were not available for Wed and then scheduled for Sat-Sun delivery (btw, IT IS a 2-day process they’re selling.. don’t be surprised when they find moisture and now you’ll need their vapor barrier sealant). Okay, that is a bunch of scheduling someone else into our spot - over commitment and they already have had our money for two months. So .. We had to rearrange our weekend plans of course. I had also picked up a UHaul to move our garage contents into while the job was being done. I ate one day UHaul $46 wasted because they took advantage. And, The job plan was modified before the crew arrived, but it had not been communicated as such. The crew also said they didn’t have enough product to coat a 22” x 24” x 24” riser by steps. I was first told by the salesman if we changed our minds it could be done, and then told by the Scheduler that material couldn’t be applied vertically like in a knee wall. The Gallery page on Gorillagarage.com has a few photos showing otherwise. I tried for 5 days to speak with someone who could first explain the delay and then why their internal mismanagement was placed in my lap. The General Manager DOES NOT return your messages. Absolutely NO LEADERSHIP or ACCOUNTABILITY. THEY DON’T CARE once they have your signature and money. The install crew did a good job. Otherwise I like the product (I guess we’ll see if they honor their TO GOOD TO BE TRUE, AMAZING WARRANTY).
Sean R.
Jun 2018
We researched several providers and decided to use My Gorilla Garage coat our garage floors and stairs. They did a fantastic job as you can see from the accompanying photos! Our old gray concrete floor was transformed to a clean and bright finish. The process only took one day and we couldn't be more please with the results. A huge thank you goes out to their entire crew!
Response from My Gorilla Garage
"Thank you [Member Name Removed] from all of us here for allowing us a chance to serve you and glad to hear we set ourselves apart in meeting your expectations. It's always nice to hear how quickly everything worked out for you to begin enjoying the new, clean look. Thank you as well for the photo's. Really turned out spectacular!"
Jo C.
Dec 2017
Very well. Two nice young men who worked great as a team. Very pleasant and professional. Cut no corners for time or supplies. Took great care to do perfect job to my total satisfaction
Response from My Gorilla Garage
"We are extremely pleased you found 'total satisfaction' in the final results. We do have the best teams out there to do the best job possible. Our proprietary product speaks for itself of course in the end since we offer a "Life of your home" warranty. Unmatched quality you'll find no other place but My Gorilla Garage. Truly, The Ultimate Floor Coating. Thank you [Member Name Removed] for the appreciative review."
Ross W.
Dec 2017
Gorilla Garage floors are different than epoxy systems, its is worth understanding the difference. The end result will amaze you. The team arrived on time, explained the process to me as well as what to expect from the service. During the installation, the team kept me informed of progress and the importance of the steps they take for the installation. When completed, they gave me some final pointers as well as made sure I was satisfied with the look and quality of the workmanship, and I was completely satisfied. They did a great job of cleaning when completed, so you would never have know they were there. I wish I was able to upload the pictures I took of the job, it looks like a showroom. We now have had our floor for a month, and our neighbors have the epoxy system floor, there is no comparison, theirs is already showing issues where the car sits. We haven't ever washed ours yet, and it looks better that the neighbors. If you care about quality and longevity, I found that the Gorilla system is the best around, but you decide.
Response from My Gorilla Garage
"Thank you! This is one of the best reviews we could ask for. We say all the time how we set ourselves apart from most other floor coating systems with the formula we use. The biggest difference between epoxy and our polyurea application is that we only use 100% solids. Never a blend or 'watered down' version of something you can find on the shelf. This industrial strength formula you can't find in stores. It's one thing for us to say it, but when a customer points this out, it carries a lot more weight. Much appreciated, and very please your experience with us from start to finish was a pleasant one. That makes your kind words just that much more special."
Miguel S.
Nov 2017
It went great they did it in one day.
Response from My Gorilla Garage
"One day installation! That's one of the reasons we get so many people that like what we do. You can walk on it in just a few hours, and none of your items need to be displaced for longer than 24 hours. Thanks [Member Name Removed]!"
Vivian C.
Nov 2017
Excellent very pleased
Response from My Gorilla Garage
"Very happy to hear we meet all of your expectations!"
Roy H.
Nov 2017
From the very beginning, the process was smooth and seamless. Sales staff was professional and knew what he was saying. We agreed to have the work done and signed the contract. Work was scheduled, but with a slight glitch, work was performed and completed by professionals. They knew what they were doing. Because of the cold weather, drive on time was 48 hours but it was not a problem. The floor is a sight to see and several neighbors have raved about what they see. It is magnificent! We are happy!
Response from My Gorilla Garage
"We're so glad you are satisfied with every aspect that you found most important to you. One of my favorite attributes of a My Gorilla Garage floor is the low maintenance aspect of our patented antimicrobial Gorilla Seal formula that we use to finish every job. That coupled with the industrial strength durability of our floors. You'll never worry about another tire mark again. We also thank you for sharing your experience with friends and neighbors. We couldn't ask for more from our customers. We appreciate you helping us grow awareness of our name."
Cassandra L.
Aug 2017
It went wonderful! I thought there would be areas that might not blend together properly because of the design of my home, but when they finished I was blown away how well everything matched the color of my house.
Response from My Gorilla Garage
"Thank you, and we are very happy to hear how well everything was able to work with the color scheme of your home. We are glad we can offer hundreds of color options to create what you can consider unique and special to only you."
Janice B.
Jul 2017
It was great and we got what we expected. It was done professionally and I was quite pleased with it.
Response from My Gorilla Garage
"Thank you, and it's what we strive for. Customer satisfaction is our highest priority, and we always want to get that accomplished in the most profession manner. We are very happy you are pleased with your new exterior look."
William B.
Jun 2017
Great very friendly workers polite and respectful.
Response from My Gorilla Garage
"Thank you. We are so happy to hear it was an experience you consider friendly. If there is one thing we would like more than anything else is to consider our customers our friends. We are here for you, even after we finish the work. Just let us know if there is anything else you may need and we will be there for you once again."
Alex T.
Jun 2017
Garage floor came out much better than expected! This has totally transformed our garage and I couldn't be happier.
Response from My Gorilla Garage
"Thank you. It's always one thing to get an idea of how it will turn out from pictures on a web page, or even the detailed in home demonstration we provide, but it's such a delight when you finally open your garage door and realize what a difference a new My Gorilla Garage floor system makes to your home. It's almost like reclaiming a space you forgot you had there."
Shaun B.
Apr 2013
I am thrilled. He gave me a timeframe of when he was going to do it. When the day of the appointment came I assumed that it was going to be way too cold to do it, but he came out and did it anyway. I thought that was above and beyond. The floor coating is absolutely amazing. We have done the epoxy coating on our floors before but the flooring coating actually did the things their ad said it would do. It covered all the nasty dirt and concrete. This looks unbelievably nice. It's almost like the floor is like granite now. I wanted to wait a little bit to give a review until the weather changed. It has been all these months now and the floor looks just like it did when they layed it, absolutely brand new.
Response from My Gorilla Garage
"Thank you. It's nice to hear you appreciate our punctuality and determination to get the job done as agreed. There is such a difference between our polyaspartic polyuria formula and the standard epoxy flooring, while still a nice look, stands out as a superior quality. You will get that 'brand new look' impression for so many years to come."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
My Gorilla Garage is currently rated 4.1 overall out of 5.
My Gorilla Garage accepts the following forms of payment: CreditCard
Yes, My Gorilla Garage offers free project estimates.
No, My Gorilla Garage does not offer eco-friendly accreditations.
No, My Gorilla Garage does not offer a senior discount.
No, My Gorilla Garage does not offer emergency services.
No, My Gorilla Garage does not offer warranties.