The experience I had with these people was terrible. When we first went to the store, it was because they had advertised a sale on floor models. The chair and footstool was one that I was familiar with, and liked. However, the type and color that I wanted was not available, so I had it ordered special. The salesman, Roland, told my wife and I it would be delivered in about three weeks. When the chair did not arrive after a month, I called and talked to Roland, who denied he had said that. He said that the chair would be about a 2 month wait. It was only after I threatened to cancel my order, that the option of allowing me to have a loaner chair, not the type or color I wanted, became an option. I took the loaner. After another 2 months, Roland called and said the chair had left the factory but would be another month for delivery. Had I known that it would take this long, I would not have purchased the chair. Roland lied to obtain my business. I am not happy.
Description of Work: On or around the 15th of July 2006, I ordered a chair from this store. The chair that I ordered was delivered on October 6th of this year.
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Service Categories
Furniture - Sales,
Furniture - Custom Made
FAQ
LEATHER EXPRESS is currently rated 1 overall out of 5.
No, LEATHER EXPRESS does not offer free project estimates.
No, LEATHER EXPRESS does not offer eco-friendly accreditations.
No, LEATHER EXPRESS does not offer a senior discount.
No, LEATHER EXPRESS does not offer emergency services.
No, LEATHER EXPRESS does not offer warranties.
LEATHER EXPRESS offers the following services: FURNITURE RETAIL STORE. FEATURED COLLECTIONS INCLUDE: CONTEMPORY, TRADITIONAL, MOTION, STRESSLESS, HOME THEATRE, & CHAIRS.