We bought carpet back on 4/9/14 and picked it up on 4/18/14 to put in our 2nd home we purchased in Sarasota. We flew back north 3 weeks later, came down again in Jan 2015 for 4 months and back again Jan 2016. We have lived in this home less than 6 months, yet the carpet we bought from Kalins has shredded and the fibers are matted and destroyed. Now take in mind, we have no grandkids and it is only my wife and I that live there. I called my salesperson and was forwarded to Earl in Customer Services. Earl said there is nothing he could do for me. I was hoping for at least some type of pro-rated warranty. Wrong ! I know Kalins was just starting their carpet dept when I bought it, probably trying to compete with Rugs is Art, where I bought my other 3 and have had no problems with. I believe Kalins is selling a much inferior product, possibly made in China to compete with others. It will be the last time I buy anything in their store. Wonder if Earl would spend 1200 dollars for a carpet that lasts 6 months.
Description of Work: Sold me an 8 x 11 carpet, a lamp and a table.
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FAQ
KALIN ENTERPRISES INC is currently rated 1 overall out of 5.
No, KALIN ENTERPRISES INC does not offer free project estimates.
No, KALIN ENTERPRISES INC does not offer eco-friendly accreditations.
No, KALIN ENTERPRISES INC does not offer a senior discount.
No, KALIN ENTERPRISES INC does not offer emergency services.
No, KALIN ENTERPRISES INC does not offer warranties.