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Custom Dock & Davit

Deck or Porch, Water Dock Building Service, Water Dock Repair,
Reviews
5.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Showing 1-1 of 1 reviews
Mike M.
Aug 2018
1.0
$15,000
The experience I had with Custom Dock and Davit (“CDD”) does not follow the other reviews posted in review sites. I prefer not to write a lot of reviews and pretty much stay off social media but the experience I had frustrated me enough to want to make sure my experience was shared with those looking to get a boat slip built. My issue with CDD is with their customer service and their level of professionalism. I scheduled a meeting to review my boat slip and dock/lift building needs. I was told I would receive a quote quickly. However, after two weeks of not responding to any emails or phone calls, I was just told today after calling a SIXTH time that they are “very busy”. OK, so your ENTIRE company is “too busy” to return a phone call or email to even say to a customer trying to give you money “we are super busy, we will get it to you in X”. The entire experience was unprofessional, curt and today it was an attack on “the customer” trying to get a quote or return phone call. At this point, I know the actual building process would be horrible since they can’t even return a phone call or email, so this relationship was ruined. I’ll find someone else who will take my money. It's odd for me to think this request for a 10x20 slip/lift quote was such a burden to them. It’s even more odd to get NO response to numerous emails and phone calls inquiring about my quote. I would recommend on choosing another company who provides “customer service”,

James A N.
Oct 2015
5.0
Yes, I recommend this pro
$6,400
unknown

Thomas D.
Jul 2014
5.0
Yes, I recommend this pro
$17,000
Existing seawall was undercut by erosion. Custom Dock installed a new seawall in front of the old with much deeper penetrations to prevent future undercutting. Custom Dock was very patient and responsive in addressing my requests for design modificaitons to optimize costs without compromising functionality. The new seawall looks great, and most importantly I am confident that it will stand up to the Florida storms!

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Custom Dock & Davit is currently rated 5.0 overall out of 5.
No, Custom Dock & Davit does not offer free project estimates.
No, Custom Dock & Davit does not offer eco-friendly accreditations.
No, Custom Dock & Davit does not offer a senior discount.
No, Custom Dock & Davit does not offer emergency services.
No, Custom Dock & Davit does not offer warranties.

Contact Information

5710 Pinkney Ave., Sarasota, FL 34233

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