Chimney Cricket

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show up on time , was very informed explain in detail what needed to be done to complete the job . job is still in the planning .

Their original subcontractor was incompetent. the bottom edge of the stucco was botched. Stucco texture was grossly mismatched over sprayed everywhere including porch furniture and plants. I discussed this with the company and they agreed the level of quality was horrendous. A couple of different people came out and did a fairly god job of cleaning the place up but did not address the tapered bottom edge which looked ridiculous. I discussed this again with Chimney Cricket. Further attempts were made to correct the existing problems. Additional stucco was added to the botched edge which resulted in the bottom edge ending up 6 inches lower in the as where the repairs were done. Since my house is on piers, the mismatched bottom edges are noticeable and ridiculous. I have not heard back from the company. This cost me $2700 and I still need to have the repair fixed. I will filing a complaint to the Florida licensing board.

They are very professional and courteous. The owner was out the same day to estimate the cost and had a proposal emailed to me the same day! Work is still in progress due to a permit but everything has so far gone as scheduled. It ended up taking over 5 months to complete this job which was way too long.

They confirmed the appointment and arrived at the scheduled time.

Professional, courteous, on time and answered all my questions!!!

The tech polite and answered all my questions.

On time, professional, courteous, efficient. 6-stars!

Very nice

Excellent professionals. Dave was extremely knowledgeable and found the issue with the exhaust fan very quickly and fixed it. Dave is a great guy, very courteous and helpful.

Prompt, efficient and courteous service

they were extremely helpful and managed to save our 100 year old chimney which had been hidden behind a wall with no care

Removing glue from 2 steps going into home. Glue on for 22 years I tried to get glue off with spray removal for glue ;had estimate thought I was quoted $600.00 but was charged $685.00. Called office was told jon made out invoice for that Amt I paid the bill but expensive

These guys made it really easy for me. I had a small hole in the stucco/masonry wall outside my Garage and through email and phone we were able to get a date scheduled. I purchased paint for them to use once the hole was patched and left it out on the day they said they would be there to do the work. They came out and did a great job on the repair as well as clean-up (it was around landscaping). They also washed off the paint brush I provided them. Very happy with this very small project/repair.

They were professional, timely and clean. They didn't try to sell me anything and only fix things I asked and clean my chimney, which they did an excellent job. Well worth the money and time.

They were quick, efficient, very professional and quite personable. They made sure nothing was damaged and cleaned up after themselves. They also do other things besides chimney work.

Excellent work! Doesn't quit on the project until it is completely fixed. Highly recommend.

They did a great job and made some excellent suggestions of how to keep our fireplace and Chimney in good working order for years to come.

Really the only fireplace company in my area. Very busy company. Have used them before. They were able to remedy my problem quickly.

Not only examined the situation, but gave me great info including the need to cut limbs on a tree that might become a hazard...Chimmey Cricket is my "go to" for checking and cleaning my fireplace

They changed the time of t he appointment, then never showed up. I called their office and was told they would get right back to me, still waiting for a return call. I sat around waiting for them for five hours, obviously they don't think that my time is also valuable ., can't imagine that their work s any good, if they don't show the courtesy of a return call on a broken appointment.

Very knowledgeable and pleasant to work with.