Founded 2010 • With Angi since March 2013
Affinity Kitchen & Bath is your choice for cabinetry, countertops and closet organization. Our showroom boasts the largest selection of countertop options in the region. We carry several lines of cabinetry to accommodate styles ranging from traditional and contemporary to transitional. With more than 175 years of combined experience, our in-house designers, fabricators and installation crews offer you unmatched expertise and allows us control of your project from start to finish. We offer Saturday hours by appointment only.
Verified Reviews
Showing 1-11 of 11 reviews
Patricia T.
04/25/2017
This was quite a complex project, and one that involved a huge expanse of countertop that had to be seam-free. The end result was magnificent, but there were a lot of small adjustments that were needed to get the desired results. Affinity came back to the house as many times as needed to ensure that everything was perfect. This meant liaising with other contractors and professionals, and I know they spent a lot more time than they had budgeted for the project, but they wanted it to be the best it could be, and never questioned requests for more assistance. I would not hesitate to recommend them.
Description of Work
Fitting countertops to a contemporary kitchen and dining space
Category
countertops, marble & granite, home remodeling
Service Provider Response
Dear [Member Name Removed], Thank you so much for your feedback. We pride ourselves at Affinity with the task of working through obstacles and coming up with solutions to truly meet or exceed our clients expectations. Seam placement can be a challenge, thank you for working with us to complete your beautiful project. Tiffany FarrellDonald H.
03/24/2016
A good service provider or contractor is best exposed when things don't go according to plan. We had kitchen countertops replaced and with human error there was an issue. The way it was handled was excellent. They presented all options for resolution of the issue including those that would have been costly to them. We ended up with a minor flaw that was.compensated. We ended up with a contractor that can be trusted and would certainly use again. Good job Affinity.
Description of Work
Replace kitchen countertops.
Category
countertops, home remodeling
Service Provider Response
Dear Mr. [Member Name Removed], Thank you for your review. I am sorry that your job had the error that it did and I appreciate very much you working with us to get it resolved. We have an A+ rating with the BBB exactly because of the experience that you had with us. If an error is made, you can count on us to work with you through it. Thank you again for your business and enjoy your new countertops! Sincerely, Tiffany Farrell PresidentDavid L.
03/16/2016
The measuring guys were prompt and seemed to know their business. The reface installers tried to get away with some shortcuts until I caught them. One of the counter pieces was not installed correctly and now that they have been paid, they don't want to hear about it.
Description of Work
Replace Kitchen Counter Top; reface cablnets
Category
countertops
Service Provider Response
Thank you for your feedback Mr. [Member Name Removed]. As you discussed with Karl and Julie today, we will be out to reposition the small top to the right of your stove tomorrow. It looks in the photo as though it slipped about 1/4" out of square after installation. This can happen until the Silicone sets up fully (usually about 24 hours). I apologize that you did not feel you were responded to fully after your payment. We had you scheduled for a field measure for your bathroom tomorrow and had intended to make a further analysis of the top in question at that time. We look forward to rescheduling that appointment when you are fully satisfied with the final placement of the countertop. Thank you again for your feedback, we appreciate your business very much. Tiffany Farrell PresidentDavid L.
02/18/2016
Jeri H.
09/13/2015
John S.
05/28/2015
unknown
Description of Work
Affinity Kitchen & Bath did an extremely professional job with our kitchen remodel project. Everything was on schedule and the final product turned out better that we ever imagined.
Category
countertops, home remodeling
Service Provider Response
[Member Name Removed], Thank you for choosing Affinity Kitchen & Bath LLC to replace your kitchen cabinetry and countertops. The finishes you chose are so lovely and of course the Ultracraft cabinets carry a 100 year warranty, so you are all set for life! Cambria Berkeley is one of the most beautiful colors and is imitable by any other manufacturer. Enjoy!! Tiffany Farrell PresidentM L.
04/23/2015
unknown
Category
countertops
Service Provider Response
Thank you for your business [Member Name Removed], We are so happy to be one of the few fabricators of solid surface countertops in the area. The wonderful qualities that solid surface countertops such as LG Hi-Macs, Corian and Staron can offer include a near seamless installation for large areas, integrated sinks, easy maintenance and the lifelong ability to re-surface and get the look of a brand new countertop. I do hope you enjoy yours for years to come. Sincerely, Tiffany Farrell PresidentDaniel B.
01/21/2015
unknown
Description of Work
Total kitchen cabinet, countertops and appliance installation
Category
countertops
Service Provider Response
Dear [member name removed], Thank you so very much for reviewing our company and for your business. Enjoy your new kitchen and remember we will be here to support your needs as long as you own the house. Sincerely, Tiffany Farrell PresidentSUSAN M.
08/19/2014
Sharon C.
07/28/2014
unknown
Description of Work
Met at home show. Friendly and they followed up right away by email. After that, nothing happened unless we called, emailed and reached out to them, repeatedly. This was a big job (updated kitchen); their products and prices seemed in line with competitors, but the lack of rssponsiveness and follow through made us reluctant to consider them as a final candidate. It seemed like they didn't really want our business...
Category
countertops
Service Provider Response
I am so sorry that you didn't have an excellent experience with our sales staff. We have in our notes that you were going away for the summer and were going to call us upon your return. We did get sample doors and tile for you prior to your departure and sadly we had not heard from you upon your return. I hope that your project went well and if it has yet to be done, we would be happy to work with you again to regain your confidence. Respectfully, Tiffany Farrell PresidentJohn K.
01/15/2014
We have a very large number of cabinets in the kitchen and laundry room. They did did an outstanding job and we are very satisfied.
Description of Work
They refaced all of our kitchen cabinets and replaced all of the doors and drawer fronts.
Category
cabinet refacing
Service Provider Response
Thank you for your feedback. I am happy we were able to make it all come together for you! The Cortina door you chose is on the cutting edge in the industry - you are ahead of your time! Sincerely, Tiffany Farrell PresidentOther local Pros in your area
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